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Assessing Organizational Communication

Author: Cal W. Downs
Publisher: Guilford Press
ISBN: 1462506607
Size: 40.89 MB
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This essential guide offers a detailed framework for assessing communication processes within an organization and using the results to develop improved organizational strategies. Presented in clear, accessible prose are the "tools of the trade" for planning and initiating audits, gathering data using a wide variety of methodologies, analyzing the findings, and preparing effective reports. Throughout, practical examples drawn from the authors' influential work in the field help readers understand the real-world applications of the concepts discussed and gain skills for creative problem solving. A successor volume to Cal Downs's popular Communication Audits, the book has been extensively rewritten with many new topics and two entirely new chapters reflecting today's critical issues and best practices. It will serve as both an authoritative primer for human resource and management consultants and a comprehensive text for undergraduate and graduate students in organizational communication.

Assessing Organizational Communication

Author: Cal W. Downs
Publisher: Guilford Press
ISBN: 9781593850104
Size: 51.98 MB
Format: PDF, ePub
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Presented in clear, accessible prose, this guide offers a detailed framework for assessing communication processes within an organization and using the results to develop improved organizational strategies.

Strategic Organizational Communication

Author: Charles Conrad
Publisher: John Wiley & Sons
ISBN: 1444338633
Size: 69.64 MB
Format: PDF, Kindle
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Organizations are a key to understanding society's beliefs, values, structures, practices, tensions. People determine the overall strategies they use to operate the societies they live in, though they are largely unaware of the process by which these choices are made. This book shows how any strategy of organization, including its design, system of motivation and control, form of leadership, and relationship to communication technologies, can be harnessed, empowering people to manage these structures, rather than be managed by them. Keeping a sophisticated and approachable style that has made it a standard for over twenty years, "Strategic Organizational Communication" engages readers in a comprehensive discussion of organizational communication theories. This updated seventh edition includes: Coverage of recent events and their ethical dimensions, including the bank crisis and bailouts in the US and UK A nuanced, in-depth discussion of technology, and a new chapter on organizational change New and revised case studies for a fresh view on perennial topics, incorporating a global focus throughout Online Instructors' Manual, including sample syllabi, tips for using the case studies, test questions, and supplemental case studies

Auditing Organizational Communication

Author: Owen Hargie
Publisher: Routledge
ISBN: 1134122055
Size: 20.58 MB
Format: PDF, ePub, Docs
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Auditing Organizational Communication is a thoroughly revised and updated new edition of the successful Handbook of Communication Audits for Organizations, which has established itself as a core text in the field of organizational communication. Research studies consistently show the importance of effective communication for business success. They also underscore the necessity for organizations to put in place validated techniques to enable them to systematically measure and monitor their communications. This Handbook equips readers with the vital analytic tools required to conduct such assessments. Owen Hargie, Dennis Tourish and distinguished contributors drawn from both industry and academia: provide a comprehensive analysis of research, theory and practice pertaining to the communication audit approach review the main options confronting organizations embarking on audit discuss the merits and demerits of the approaches available provide case studies of the communication audit process in action illustrate how findings can be interpreted so that suitable recommendations can be framed outline how reports emanating from such audits should be constructed. This second edition arrives at a time of considerable growing interest in the area. A large volume of research has been published since the last edition of the book, and the text has been comprehensively updated by reviewing this wealth of data. In addition, new chapters on social network analysis and auditing the communication revolution have been added, together with new case study chapters illustrating audits in action.

Writing Speaking Communication Skills For Health Professionals

Author: Stephanie Barnard
Publisher: Yale University Press
ISBN: 9780300088625
Size: 21.71 MB
Format: PDF, Kindle
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Strong communication skills are required of today's health care practitioners. This guide contains practical advice on a broad range of essential communication skills for health-care practitioners.

Multi Sector Casebook In Health Administration Leadership And Management

Author: James Johnson
Publisher: Cengage Learning
ISBN: 1133603661
Size: 39.27 MB
Format: PDF
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MULTI-SECTOR CASEBOOK IN HEALTH ADMINISTRATION, LEADERSHIP, AND MANAGEMENT is a thought-provoking introduction to modern health management and leadership through a compelling collection of cases based on real-world scenarios. The selected cases cover a wide range of important issues faced by public, non-profit, and for-profit organizations, providing you with a broad, highly practical overview of situations, roles, and responsibilities you may encounter in your professional career.Key topics include quality improvement, leadership, strategic planning, budgeting, organizational behavior and change, human resources, systems thinking, decision making and analysis, working with the public, boards and governance, and legal and ethial issues. This diverse material is presented using a strong, consistent case structure to help readily assess the principles involved, apply critical thinking, and demonstrate and deepen their understanding through discussion or exercises. Perfect as a complement to classroom work or a tool for self-study, this excellent casebook is a must-have resource for current and future health management and public health professionals, Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Effective Communication Skills For Scientific And Techinical Professionals

Author: Harry E. Chambers
Publisher: Basic Books
ISBN: 9780738202877
Size: 28.51 MB
Format: PDF, Docs
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Flatter, more collaborative organizational structures, combined with the pressure to translate innovative ideas into action quickly, are increasing the need by technical professionals-such as computer programmers, design specialists, engineers, and R&D scientists-to expand their repertoire of communication and managerial skills. In this highly accessible and practical book, Harry Chambers offers a wealth of strategies and tactics for building these skills, to the benefit of individuals, teams, and companies. In his trademark shoot-from-the-hip style, Chambers identifies specific real-world challenges that technical professionals face in the workplace, and offers definitive guidelines for enhancing their communication skills-from making presentations to giving and receiving criticism to navigating office politics. Featuring interviews with people in the trenches, as well as self-assessment tools and exercises, Effective Communication Skills will become a valued resource for technical professionals and their colleagues, trainers, and HR departments in all industries.

Organizational Ethnography

Author: Daniel Neyland
Publisher: SAGE
ISBN: 1446233650
Size: 17.59 MB
Format: PDF, Mobi
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'This is an excellent resource for those interested in studying organizations in both formal and informal contexts' - Choice Taking readers through the practical history of ethnography from its anthropological origins through to its use in a ever-widening variety of organizational, academic and business contexts, this book covers the whole research project process, starting with research design, and dealing with such practical issues as gaining access, note-taking, project management, analysing one's data and negotiating an exit strategy. It is highly practical and incorporates a range of case studies, illustrating organisational ethnography at work. This book is an invaluable resource for anyone wanting to plan and conduct their own ethnographic, observational or participant observational research in an organizational context, whatever their level of experience and regardless of whether they are studying a business organization or other types of organization such as schools and hospitals.

The New Handbook Of Organizational Communication

Author: Fredric M. Jablin
Publisher: SAGE
ISBN: 9781412915250
Size: 16.50 MB
Format: PDF, ePub, Docs
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Organizational communication as a discipline grew tremendously over the latter part of the twentieth century, but accompanying that growth has been a struggle to establish a clear identity for the field. The ongoing evolution of complex organizations in an equally complex global environment has scholars continuing to define and redefine the focus, boundaries, and future of the field. The New Handbook of Organizational Communication is a landmark volume that weaves together the various threads of this interdisciplinary area of scholarship.