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Communicating Emotion At Work

Author: Vincent R. Waldron
Publisher: John Wiley & Sons
ISBN: 0745680682
Size: 76.99 MB
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Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.

Organizational Discourse

Author: Francois Cooren
Publisher: John Wiley & Sons
ISBN: 0745689418
Size: 38.92 MB
Format: PDF, ePub
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How can we study organizations from a discursive perspective? What are the characteristics, strengths and weaknesses of each perspective on organizational discourse? To what extent do discourse and communication constitute the organizational world? This accessible book addresses these questions by showing how classical organizational themes, objects and questions can be illuminated from various discursive perspectives. Six approaches are presented and explained: semiotics, rhetoric, speech act theory, conversation analysis/ethnomethodology, narrative analysis, and critical discourse analysis. These six perspectives are then mobilized throughout the book to study coordination and organizing, organizational culture and identity, as well as negotiation, decision making and conflicts in the context of meetings. The unifying thread of this volume is the communicative constitutive approach (CCO) to organizations, as implicitly or explicitly advocated by the great majority of organizational discourse analysts and theorists today. Throughout Organizational Discourse, this theme will help readers distinguish between discursive perspectives and other approaches to organizational life, and to understand how discourse matters in organizations.

Dissent In Organizations

Author: Jeffrey Kassing
Publisher: Polity
ISBN: 0745651399
Size: 65.83 MB
Format: PDF
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Employees often disagree with workplace policies and practices, leaving few workplaces unaffected by organizational dissent. While disagreement persists in most contemporary organizations, how employees express dissent at work and how their respective organizations respond to it vary widely. Through the use of case studies, first-person accounts, current examples, conceptual models, and scholarly findings this work offers a comprehensive treatment of organizational dissent. Readers will find a sensible balance between theoretical considerations and practical applications. Theoretical considerations include: how dissent fits within classical and contemporary organizational communication approaches dissent's relationship to, yet distinctiveness from, related organizational concepts like conflict, resistance, and voice explanations for why employees express dissent and how they make sense of it the relationship between organizational dissent and ethics Practical applications encompass: recommendations for employees expressing dissent and managers responding to it consideration of the range of events that trigger dissent strategies employees use to express dissent and tools organizations can apply to solicit it effectively the unique challenges and benefits associated with expressing dissent to management The book's specific focus and engaged voice provide students, scholars, and practitioners with a deeper understanding of dissent as an important aspect of workplace communication.

The High Engagement Work Culture

Author: D. Bowles
Publisher: Springer
ISBN: 1137028076
Size: 73.41 MB
Format: PDF, Kindle
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The 2008 crisis set off a systemic panic which almost engulfed the world's financial system. Through a lens of sustainability this book examines how organisations can explore a new business culture today. Drawing from real-life examples and new ideas Bowles and Cooper discuss how organisations can move from 'me' to 'we'.

Communicating In Organizations

Author: Edward H. Rockey
Publisher: University Press of America
ISBN: 9780819137517
Size: 13.80 MB
Format: PDF
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This book, originally published by Winthrop Publishers, Inc. in 1977, is designed to help readers acquire an ability to communicate more effectively in contemporary organizations. Special consideration is given to listening, how various managerial styles influence communication and provision of the key steps involved in planning for communicating.

Authority And Autonomy

Author: Susanne Ekman
Publisher: Springer
ISBN: 1137272880
Size: 15.31 MB
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Offers a detailed and entertaining analysis of the daily interactions between managers and employees in creative knowledge intensive organizations. Based on vivid examples, the book shows how both managers and employees entertain contradictory understandings of their mutual commitment.

Stress In The Spotlight

Author: B. Claridge
Publisher: Springer
ISBN: 1137292350
Size: 51.63 MB
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Based upon interviews with individuals in high pressure positions, from business leaders to a bomb disposal expert, this book provides practical insight about how to identify, tackle and overcome any kind of stress.

Organizational Psychology In Cross Cultural Perspective

Author: Colin P. Silverthorne
Publisher: NYU Press
ISBN: 9780814739860
Size: 31.46 MB
Format: PDF, ePub, Mobi
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The last two decades have seen an explosive increase in the ethnic diversity of the workforce, growth in international business, and the emergence of many more multinational companies. The potential for problems as companies operate across borders and managers manage in countries which have different values, norms and cultural behaviors is great. By looking at organizational psychology in a cross-cultural context, we can gain an understanding of the challenges facing organizations and business today. This text breaks new ground in introducing organizational psychology from a cross cultural perspective. It provides a foundational overview of the current major theories in organizational psychology, and illuminates the impact of cultural differences on organizational dynamics. It also makes available specific research concerning our current understandings of how these dynamics play out in particular regions and countries, such as autocratic versus democratic leadership styles in Africa and Europe or conflict management in Asia. The volume offers a welcome introduction to the topic to those in industrial/organizational psychology, international relations and management, and international business/MBA programs focusing on international issues.

Communication Power

Author: Larry D. Lauer
Publisher: Jones & Bartlett Learning
ISBN: 9780834208933
Size: 11.24 MB
Format: PDF, ePub, Mobi
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Nonprofits are well aware that good communication skills help them strengthen their organizations, have a strong impact on fund raising, and improve marketing efforts. Good communication can also help lower costs, increase contributions, improve board relations, and increase community support. This handbook covers every aspect of communications, both internal and external. In addition, it provides a unique managerial how-to focus, with information on presentation skills, effective crisis plans, tips for handling difficult situations, on-camera tips, and more.

Strategic Organizational Communication In A Global Economy

Author: Charles Conrad
Publisher: Wadsworth Publishing Company
ISBN: 9780155063488
Size: 39.69 MB
Format: PDF, ePub, Docs
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From its inception almost 20 years ago, the goal of STRATEGIC ORGANIZATIONAL COMMUNICATION has been to provide a unified description of the incredibly diverse array of ideas that make up the rapidly expanding field of organizational communication. Sophisticated, yet accessible, the text integrates research from a number of academic disciplines, while maintaining a relaxed, engaging writing style.