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Communication Conflict And The Management Of Difference

Author: Stephen W. Littlejohn
Publisher: Waveland Press
ISBN: 1478609389
Size: 67.90 MB
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Littlejohn and Domenici invite readers to engage in a thoughtful dialogue about human difference, conflict, and communication. Drawing on numerous examples from their work in mediation, the authors discuss a variety of practical tools, models, and theories to help analyze conflictwhy it occurs and how communication skills help avoid downward spirals into harmful relationships. Communication competence can move discussions away from harmful interactions and empower parties to expand their options. Effectively managing differences allows conflict, in whatever context, to become a positive resource rather than a barrier. The appendix provides a wealth of information in a succinct format. It discusses basic communication skills; introduces a number of alternative dispute resolution methods, including negotiation, mediation, facilitation, collaboration, and public engagement; and concludes with practical information about dialogue as an important approach to differences.

Encyclopedia Of Communication Theory

Author: Stephen W. Littlejohn
Publisher: SAGE
ISBN: 1412959373
Size: 75.32 MB
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The Encyclopedia of Communication Theory provides students and researchers with a comprehensive two-volume overview of contemporary communication theory. Reference librarians report that students frequently approach them seeking a source that will provide them with a quick overview of a particular theory or theorist - just enough to help them grasp the general concept or theory and its relation to the discipline as a whole. Communication scholars and teachers also occasionally need a quick reference for theories. Edited by the co-authors of the best-selling textbook on communication theory and drawing on the expertise of an advisory board of 10 international scholars and nearly 200 contributors from 10 countries, this work finally provides such a resource. More than 300 entries address topics related not only to paradigms, traditions, and schools, but also metatheory, methodology, inquiry, and applications and contexts. Entries cover several orientations, including psycho-cognitive; social-interactional; cybernetic and systems; cultural; critical; feminist; philosophical; rhetorical; semiotic, linguistic, and discursive; and non-Western. Concepts relate to interpersonal communication, groups and organizations, and media and mass communication. In sum, this encyclopedia offers the student of communication a sense of the history, development, and current status of the discipline, with an emphasis on the theories that comprise it.

The Coordinated Management Of Meaning

Author: Stephen W. Littlejohn
Publisher: Rowman & Littlefield
ISBN: 1611475279
Size: 64.74 MB
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Honoring the work of W. Barnett Pearce, this volume of 16 essays explores various applications of the theory of the Coordinated Management of Meaning. It anticipates futures in many areas of the communication field.


Author: Kathy Domenici
Publisher: SAGE
ISBN: 1452236844
Size: 16.38 MB
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Written in a clear, engaging style Facework: Bridging Theory and Practice introduces a new paradigm that identifies facework as the key to communication within the management of difference. Authors Kathy Domenici and Stephen W. Littlejohn illustrate how facework is a central process in the social construction of both identity and community.

Module 3 Managing Conflict And Workplace Relationships

Author: James O'Rourke
Publisher: Cengage Learning
ISBN: 0324584199
Size: 43.25 MB
Format: PDF, ePub, Mobi
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Creative conflict, along with harmony and synchronicity in the workplace, are issues that are commonly avoided, simply because they're misunderstood, or because no one knew what to say. MANAGING CONFLICT AND WORKPLACE RELATIONSHIPS, Second Edition, uses an approach that involves far more than dispute resolution or figuring out how limited resources can be distributed equitably among people who think they all deserve more. This module shows readers how to manage their own emotions, as well as those of others. MANAGING CONFLICT AND WORKPLACE RELATIONSHIPS, Second Edition, helps readers understand conflict and clearly illustrates how to deal with it. This book can be bundled or customized with any of the O'Rourke Modules or with any of our best-selling Business Communication books. Cases and solutions will be posted online. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Theory And Research In Conflict Management

Author: M. Afzalur Rahim
Publisher: Greenwood Publishing Group
ISBN: 9780275931735
Size: 35.92 MB
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A compilation of 12 essays examining current theory and research in the field of conflict management. The essays are organized around six topical areas covering such issues as negotiation and bargaining, mediation and arbitration and organizational, communication and international conflict.

Constructive Conflict Management

Author: John Crawley
Publisher: Pfeiffer & Co
ISBN: 9780893842390
Size: 50.83 MB
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When conflicts at work occur, our traditional skills and positive instincts are deserted in favor of the easy fix, the tough move, or the clever device. But unresolved conflicts simmer on, until they explode again, and before long, managers feel as though they axe doing little else other than dealing with disputes of people in different camps; cooperation replaced by combat and motivation going down by the minute.

Bridging Differences

Author: William B. Gudykunst
Publisher: SAGE
ISBN: 0761929371
Size: 42.88 MB
Format: PDF, Kindle
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Bridging Differences: Effective Intergroup Communication is based on the assumption that the processes operating when we communicate with people from other groups are the same processes operating when we communicate with people from our own groups. Author William B. Gudykunst has written this book from the perspective of "communicating with strangers" and addresses how factors related to our group memberships (e.g., inaccurate and unfavorable stereotypes of members of other cultures and ethnic groups) can cause us to misinterpret the messages we receive from members of those groups. Designed for students taking courses in Intercultural Communication or Intergroup Communication, Bridging Differences is also useful for many courses in Cultural Studies, Anthropology, Sociology, and Management.

Moral Conflict

Author: W. Barnett Pearce
Publisher: SAGE
ISBN: 9780761900535
Size: 24.64 MB
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In an original synthesis of communication theory and their own research and experience as intervention agents, the authors of Moral Conflict describe a dialectical tension between the expression and suppression of conflict that can be transcended in ways that lead to personal growth and productive patterns of social action. Several projects are described as practical examples of these ways of working.

Interpersonal Communication Research

Author: Mike Allen
Publisher: Routledge
ISBN: 1135672997
Size: 51.42 MB
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This exceptional collection--a compilation of meta-analyses related to issues in interpersonal communication--provides an expansive review of existing interpersonal communication research. Incorporating a wide variety of topics related to interpersonal communication, including couples and safe sex, parent-child communication, argumentativeness, and self-disclosure, the contributions in this volume also examine such basic issues as reciprocity, constructivism, social support in interpersonal communication, as well as gender, conflict, and marital and organizational issues. With contributions organized into five sections, this volume: *sets the stage for independent meta-analyses; *provides an overview of individual characteristics in interpersonal communication and the meta-analyses reflecting this theme; *explores the dyadic and interactional approaches to interpersonal communication; and *examines the impact of the meta-analyses on the understanding of interpersonal communication. As a resource for interpersonal communication researchers at all levels, this volume establishes a solid foundation from which to launch the next generation of study and research.