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Different But Equal

Author: Kay E. Payne
Publisher: Greenwood Publishing Group
ISBN: 9780275965228
Size: 58.83 MB
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Not only do men and women reflect different gender roles through communication, but they are also impacted by communication about gender, especially from the media. Issues of sexual harassment and political correctness have raised the subject of gender differences in communication to an unprecedented level of political importance, influencing our value systems along the way. This study examines the changes that have occurred between men and women and how the sexes relate to one another from social, political, and ethical perspectives. Payne argues that religious ideology is an important aspect of gendered development and that biological, psychological, social, and cultural phenomena also affect sex roles.

Social Support In Schulischen Kontexten

Author: Stefanie Morgenroth
Publisher: Logos Verlag Berlin GmbH
ISBN: 3832540318
Size: 44.47 MB
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Dieser Sammelband beleuchtet die Rolle von Social Support in verschiedenen schulischen Kontexten. Ausgangspunkt sind stressreiche Interaktionen zwischen den am Schulleben beteiligten Akteure (Schülerinnen und Schüler, Lehrkräfte, Eltern, etc.) und ihrer Umwelt. In vier Beiträgen wird geprüft, inwieweit Social Support individuelle als auch gemeinsame Arbeitsprozesse in unterschiedlichen schulischen Bereichen unterstützen kann. Im ersten Beitrag wird die Bedeutung von sozialer Unterstützung für den Umgang mit Belastung in der zweiten Ausbildungsphase der Lehramtsausbildung (Refrendariat) beleuchtet. Im zweiten Beitrag wird geprüft, inwieweit es männlichen Lehrkräften möglich ist, trotz sozialer Unterstützung, die wesentlicher Baustein für eine intensive Lehrerkooperation ist, ihre pädagogische Autonomie im ausreichenden Maße zu bewahren. Der dritte Beitrag beschäftigt sich mit der Frage nach Möglichkeiten der sozialen Unterstützung über das soziale Netzwerk Facebook im Umgang mit Prüfungsstress unterschiedlicher schulischer Akteure. Der vierte Beitrag befasst sich abschließend mit der Rolle des Neurotizismus im Zusammenspiel von schulbezogener elterlicher Untersützung bzw. Druck und Prüfungsängstlichkeit bei Jugendlichen unter Berücksichtigung geschlechtsspezifischer Unterschiede.

Sex Differences And Similarities In Communication

Author: Daniel J. Canary
Publisher: Routledge
ISBN: 1135216800
Size: 77.31 MB
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Sex Differences and Similarities in Communication offers a thorough exploration of sex differences in how men and women communicate, set within the context of sex similarities, offering a balanced examination of the topic. The contents of this distinctive volume frame the conversation regarding the extent to which sex differences are found in social behavior, and emphasize different theoretical perspectives on the topic. Chapter contributors examine how sex differences and similarities can be seen in various verbal and nonverbal communicative behaviors across contexts, and focus on communication behavior in romantic relationships. The work included here represents recent research on the topic across various disciplines, including communication, social psychology, sociology, linguistics, and organizational behavior, by scholars well-known for their work in this area. In this second edition, some chapters present new perspectives on sex/gender and communication; others present substantially revised versions of earlier chapters. All chapters have a stronger theoretical orientation and are based on a wider range of empirical data than those in the first edition. Readers in communication, social psychology, relationships, and related fields will find much of interest in this second edition. The volume will serve as a text for students in advanced coursework as well as a reference for practitioners interested in research-based conclusions regarding sex differences in communicative behavior.

Psychotherapy Supervision

Author: Allen K. Hess
Publisher: John Wiley & Sons
ISBN: 0470378344
Size: 31.36 MB
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If you’re seeking a comprehensive, current, and accessible guide to psychotherapy supervision, consult Psychotherapy Supervision: Theory, Research, and Practice, 2nd Edition, the anticipated revision of the original best-seller. Understand theory models of supervision, therapy-specific advice, procedures, special populations, research, professional and intercultural concerns, and power relations unique to the supervisory relationship. Written by experienced supervisors, the in-depth information in this book is clear and comprehensive, and it will prepare you to be able to work with a variety of clients in a multiplicity of environments.

The Gender Communication Handbook

Author: Audrey Nelson
Publisher: John Wiley & Sons
ISBN: 1118128796
Size: 12.29 MB
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"Men and women exhibit distinct, innate, and acculturated sex differences in their verbal and nonverbal communication styles. In the work environment, the difficulties and misunderstandings generated by these differences not only reduce productivity and efficiency but also lower morale. In this book, the authors show through empirical research and extensive anecdotal evidence--garnered from fifty years of combined corporate work experience, research, gender seminars, coaching and consulting--the specific verbal and nonverbal behaviors men and women employ that define our sex roles' expectations yet paradoxically often ultimately result in barriers to effective inter-gender communication"--

Coms 440

Author: University Of Kansas
Publisher:
ISBN: 9780787264338
Size: 21.27 MB
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Serving Internal And External Customers

Author: Anne Swartzlander
Publisher: Pearson College Division
ISBN: 9780130283412
Size: 12.48 MB
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This unique book is a customer service training reference/workbook, with a customer-centered orientation model. Its integrated approach emphasizes a business organization's service philosophy and strategy, its systems, and the people-management policies that allow the business to succeed in the 21st century. With its comprehensive coverage of customer service communication “best practices,” Customer Service” provides innovative concepts and techniques appropriate for both experienced and entry-level customer service providers. This interesting and informative book is necessary reading for vice-presidents, directors, managers, and supervisors in Consumer Affairs; customer service managers, directors and managers of Call Centers, managers and supervisors in Customer Relations; Customer Support managers; and Customer Service trainers.