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Different But Equal

Author: Kay E. Payne
Publisher: Greenwood Publishing Group
ISBN: 9780275965228
Size: 60.40 MB
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Not only do men and women reflect different gender roles through communication, but they are also impacted by communication about gender, especially from the media. Issues of sexual harassment and political correctness have raised the subject of gender differences in communication to an unprecedented level of political importance, influencing our value systems along the way. This study examines the changes that have occurred between men and women and how the sexes relate to one another from social, political, and ethical perspectives. Payne argues that religious ideology is an important aspect of gendered development and that biological, psychological, social, and cultural phenomena also affect sex roles.

Sex Differences And Similarities In Communication

Author: Daniel J. Canary
Publisher: Routledge
ISBN: 1135216800
Size: 32.73 MB
Format: PDF
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Sex Differences and Similarities in Communication offers a thorough exploration of sex differences in how men and women communicate, set within the context of sex similarities, offering a balanced examination of the topic. The contents of this distinctive volume frame the conversation regarding the extent to which sex differences are found in social behavior, and emphasize different theoretical perspectives on the topic. Chapter contributors examine how sex differences and similarities can be seen in various verbal and nonverbal communicative behaviors across contexts, and focus on communication behavior in romantic relationships. The work included here represents recent research on the topic across various disciplines, including communication, social psychology, sociology, linguistics, and organizational behavior, by scholars well-known for their work in this area. In this second edition, some chapters present new perspectives on sex/gender and communication; others present substantially revised versions of earlier chapters. All chapters have a stronger theoretical orientation and are based on a wider range of empirical data than those in the first edition. Readers in communication, social psychology, relationships, and related fields will find much of interest in this second edition. The volume will serve as a text for students in advanced coursework as well as a reference for practitioners interested in research-based conclusions regarding sex differences in communicative behavior.

Psychotherapy Supervision

Author: Allen K. Hess
Publisher: John Wiley & Sons
ISBN: 0470378344
Size: 65.12 MB
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If you’re seeking a comprehensive, current, and accessible guide to psychotherapy supervision, consult Psychotherapy Supervision: Theory, Research, and Practice, 2nd Edition, the anticipated revision of the original best-seller. Understand theory models of supervision, therapy-specific advice, procedures, special populations, research, professional and intercultural concerns, and power relations unique to the supervisory relationship. Written by experienced supervisors, the in-depth information in this book is clear and comprehensive, and it will prepare you to be able to work with a variety of clients in a multiplicity of environments.

Handbook Of Research In School Consultation

Author: William P Erchul
Publisher: Routledge
ISBN: 1136478442
Size: 68.98 MB
Format: PDF
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Now in its second edition, the Handbook of Research in School Consultation provides the field of school-based consultation with a comprehensive volume examining research perspectives and methodologies, models of practice, and future research directions. Revised and updated, this collection brings together leading experts in the field, offering both producers and consumers of school consultation an invaluable snapshot of the current boundaries and rapidly growing content of the discipline. It touches upon not only the scientific progress of the field, but also upon the variety of cutting-edge techniques and approaches currently being developed with an eye toward a changing world. Perfect for school psychologists, and also appropriate for researchers, trainers, and school-based professionals such as special educators and school counselors, this handbook is an absolute necessity for those keeping pace with the innovating, evolving world of school consultation.

The Gender Communication Handbook

Author: Audrey Nelson
Publisher: John Wiley & Sons
ISBN: 1118238672
Size: 18.67 MB
Format: PDF, Docs
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The Gender Communication Handbook This is the go-to comprehensive reference for understanding why and how women and men communicate the way they do. This guide is filled with expert advice, real-life case studies, self-assessments, experiential exercises, and action steps that help men and women transcend barriers and enhance their communication with the opposite sex. The Gender Communication Handbook provides trainers and human resource professionals with an accessible program enabling men and women to open the lines of communication so work gets done and productivity and profits soar. "This is great work—practical, research-based, and fun. If ever there was a strong ROI in time and money, working on gender communication is it."—Julie O'Mara, past national president, American Society for Training and Development, and coauthor of the best-selling book, Managing Workforce 2000 "An invaluable resource to help understand underlying differences in communication styles so that work gets done, conflicts get resolved, and reciprocal respect prevails in the workplace. Highly readable and engaging."—Rebecca Ritter, senior human resource business partner, Oracle Corporation "Just what every man and woman needs to learn for the rules of engagement with the opposite sex. Very appropriate and timely for today's workplace."—Michelle Haines, technical customer management/web analyst, Seagate Technologies "This guide is a nuts-and-bolts approach to enhancing workplace communication between the sexes. It addresses the chronic problems men and women encounter every day."—Geoff Simpson, vice president and manager, Standard Steam Trust LLC

Serving Internal And External Customers

Author: Anne Swartzlander
Publisher: Pearson College Division
ISBN: 9780130283412
Size: 25.28 MB
Format: PDF, ePub, Docs
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This unique book is a customer service training reference/workbook, with a customer-centered orientation model. Its integrated approach emphasizes a business organization's service philosophy and strategy, its systems, and the people-management policies that allow the business to succeed in the 21st century. With its comprehensive coverage of customer service communication “best practices,” Customer Service” provides innovative concepts and techniques appropriate for both experienced and entry-level customer service providers. This interesting and informative book is necessary reading for vice-presidents, directors, managers, and supervisors in Consumer Affairs; customer service managers, directors and managers of Call Centers, managers and supervisors in Customer Relations; Customer Support managers; and Customer Service trainers.

Coms 440

Author: University Of Kansas
Publisher:
ISBN: 9780787264338
Size: 40.20 MB
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The Female Brain

Author: Louann Brizendine, M.D.
Publisher: Harmony
ISBN: 9780767928410
Size: 52.33 MB
Format: PDF, Kindle
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Since Dr. Brizendine wrote The Female Brain ten years ago, the response has been overwhelming. This New York Times bestseller has been translated into more than thirty languages, has sold nearly a million copies between editions, and has most recently inspired a romantic comedy starring Whitney Cummings and Sofia Vergara. And its profound scientific understanding of the nature and experience of the female brain continues to guide women as they pass through life stages, to help men better understand the girls and women in their lives, and to illuminate the delicate emotional machinery of a love relationship. Every brain begins as a female brain. It only becomes male eight weeks after conception, when excess testosterone shrinks the communications center, reduces the hearing cortex, and makes the part of the brain that processes sex twice as large. Louann Brizendine, M.D. is a pioneering neuropsychiatrist who brings together the latest findings to show how the unique structure of the female brain determines how women think, what they value, how they communicate, and whom they’ll love. Brizendine reveals the neurological explanations behind why • A woman remembers fights that a man insists never happened • A teen girl is so obsessed with her looks and talking on the phone • Thoughts about sex enter a woman’s brain once every couple of days but enter a man’s brain about once every minute • A woman knows what people are feeling, while a man can’t spot an emotion unless somebody cries or threatens bodily harm • A woman over 50 is more likely to initiate divorce than a man Women will come away from this book knowing that they have a lean, mean communicating machine. Men will develop a serious case of brain envy.

Work With Me

Author: Barbara Annis
Publisher: Macmillan
ISBN: 1137356030
Size: 41.56 MB
Format: PDF, Mobi
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Work With Me is the timely collaboration of two of the world's foremost authorities on gender relations. Barbara Annis, world-renowned expert on gender issues in the workplace, and John Gray, author of the number one relationship book of all time, Men Are from Mars, Women Are from Venus, team up to resolve the most stressful and confusing challenges facing men and women at work. Annis and Gray reveal, for the first time, survey results of over 100,000 in-depth interviews of men and women executives in over 60 Fortune 500 companies. Readers will discover the Eight Gender Blind Spots, the false assumptions and opinions men and women have of each other, and in many ways, believe of themselves. Through research, science, and stories, Annis and Gray expose the blind spots that cause our misunderstandings, miscommunications, mistrust, resentment, and frustrations at work. Readers will discover the biology and social influences that compel men and women to think and act as they do, and direct how they communicate, solve problems, make decisions, resolve conflict, lead others, and deal with stress, enabling them to achieve greater success and satisfaction in their professional and personal lives. Work With Me is the definitive work-life relational guide, filled with "ah-ha!" moments and discoveries that will remove the blind spots and enable men and women to work and succeed together.