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Disrupting Digital Business

Author: R "Ray" Wang
Publisher: Harvard Business Review Press
ISBN: 1625270534
Size: 65.14 MB
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We are no longer an economy of products and services. The digital transformation demands that we focus our attention on experiences and outcomes. Business leaders and their organizations must shift to keeping promises—no matter how their customers interact with them. But organizations no longer control the conversation. In this era of social and mobile technology, customers, employees, suppliers, and partners are in direct communication with one another. Those personal networks and the brands they’re passionate about influence their decision making and their spending. The workforce has changed too. Employees expect to be able to determine when and how they will work, the technology they’ll use, and the values their company will espouse. Organizations can take part in this conversation only if they recognize how and where it’s happening. Resisting these changes will leave executives, managers, and their companies powerless. Organizations must pivot with and ahead of these social, organizational, and technological shifts or risk being left behind. Technology guru Ray Wang shows how organizations can surf the waves of change—how they can keep their promises. Current trends, when taken seriously, require a new way of thinking about business that includes five key areas: 1. Consumerization of technology and the new C-suite 2. Data’s influence in driving decisions 3. Digital marketing transformation 4. The future of work 5. Matrix commerce Digital disruption has changed how we do our work. But by mastering these trends you’ll delight your customers with every interaction.

A Profitable Cost Culture Digital Business

Author: Ganesh Shermon
ISBN: 138798649X
Size: 21.59 MB
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In business, the fundamental criteria for determining the rationality of decisions usually are specific economic measures such as return on investment, market share, profits, sales, and margin. Yet despite usage of modern management tools or state of art practices several corporations have not emerged out of the woods in difficult economic downturns. Economic impact of the firm, obviously, is more than internal management approaches alone. Best of organizations have encountered failures for want of strategic differentiators. Schooley Mitchell is a large network of independent and objective telecom, merchant services and small package shipping experts. Both friendly and competent, we are consultants with specialized expertise you can trust, as thousands of happy clients have already experienced. Schooley Mitchell handles your telecom, merchant services and shipping needs without selling you anything, allowing you to focus on your core business knowing your systems are fully optimized.

Customer Experience Im Zeitalter Des Kunden

Author: Andreas Rusnjak
Publisher: Springer-Verlag
ISBN: 3658189614
Size: 21.13 MB
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Dieser Band widmet sich Themen zum Customer Experience Management und bietet anhand von Best-Practice-Beispielen unterschiedlichster Branchen, Fallstudien und empirischen Untersuchungen einen umfassenden Überblick. Im Zeitalter des Kunden werden auf Dauer nur die Unternehmen erfolgreich sein, die ihren Kunden außergewöhnliche Erlebnisse und einen überlegenen Nutzen bieten. Hierbei ist es wichtig, das Verhalten und die Erwartungen von Kunden so gut wie möglich zu verstehen und entlang von Customer Journeys und Touchpoints zu gestalten. Die Beiträge zeigen Ansätze, Hintergründe und Konzepte, wie Unternehmen das Customer Expericence Management effektiv einsetzen können.

Advances In Data Communications And Networking For Digital Business Transformation

Author: Saha, Debashis
Publisher: IGI Global
ISBN: 152255324X
Size: 72.60 MB
Format: PDF, Kindle
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Sustaining a competitive edge in today’s business world requires innovative approaches to product, service, and management systems design and performance. Advances in computing technologies have presented managers with additional challenges as well as further opportunities to enhance their business models. Advances in Data Communications and Networking for Digital Business Transformation is a critical scholarly resource that examines transformative technologies from the perspective of data communication and networking and research challenges faced by the industry and research and development laboratories. Featuring coverage on a broad range of topics such as routing protocols, network visualization, and corporate social responsibility, this book is geared towards executives, managers, academicians, researchers, and students.

Phantom Ex Machina

Author: Anshuman Khare
Publisher: Springer
ISBN: 3319444689
Size: 16.56 MB
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This book explores the factors that make digital disruption possible and the effects this has on existing business models. It takes a look at the industries that are most susceptible to disruption and highlights what executives can do to take advantage of disruption to re-invent their business model. It also examines the pivotal role that technology plays in creating new dynamics to business operations and forcing business model changes. Adoption of digital technology has caused process disruptions in a number of industries and led to new business models (e.g., Über, AirBnb) and new products. In addition to covering some of the more popular and well known examples, this book targets not so obvious disruptions in the education sector and in services and changing business models. Phantom Ex Machina: Digital Disruption’s Role in Business Model Transformation is divided into six parts. The book begins with an introduction to digital disruption and why it matters. The next part of the book focuses on business strategy which includes case studies on the impact of social media and how digital disruption changes pricing strategies and price models. For part three, the authors observe technology’s role in digital disruptions. Chapters cover how 3D printing is challenging existing business models and how the automotive industry is innovating with new perspectives. Part four covers higher education, recognizing digital disruption’s transformation in graduate management education. Part five centers upon the service industry with a look at virtual teams and the emergence of virtual think tanks. Finally the book concludes with a look to the future, embracing disruptions.

Das Devops Handbuch

Author: Gene Kim
Publisher: O'Reilly
ISBN: 3960101244
Size: 54.79 MB
Format: PDF
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Mehr denn je ist das effektive Management der IT entscheidend für die Wettbewerbsfähigkeit von Organisationen. Viele Manager in softwarebasierten Unternehmen ringen damit, eine Balance zwischen Agilität, Zuverlässigkeit und Sicherheit ihrer Systeme herzustellen. Auf der anderen Seite schaffen es High-Performer wie Google, Amazon, Facebook oder Netflix, routinemäßig und zuverlässig hundertoder gar tausendmal pro Tag Code auszuliefern. Diese Unternehmen verbindet eins: Sie arbeiten nach DevOps-Prinzipien. Die Autoren dieses Handbuchs folgen den Spuren des Romans Projekt Phoenix und zeigen, wie die DevOps-Philosophie praktisch implementiert wird und Unternehmen dadurch umgestaltet werden können. Sie beschreiben konkrete Tools und Techniken, die Ihnen helfen, Software schneller und sicherer zu produzieren. Zudem stellen sie Ihnen Maßnahmen vor, die die Zusammenarbeit aller Abteilungen optimieren, die Arbeitskultur verbessern und die Profitabilität Ihres Unternehmens steigern können. Themen des Buchs sind: Die Drei Wege: Die obersten Prinzipien, von denen alle DevOps-Maßnahmen abgeleitet werden.Einen Ausgangspunkt finden: Eine Strategie für die DevOps-Transformation entwickeln, Wertketten und Veränderungsmuster kennenlernen, Teams schützen und fördern.Flow beschleunigen: Den schnellen Fluss der Arbeit von Dev hin zu Ops ermöglichen durch eine optimale Deployment-Pipeline, automatisierte Tests, Continuous Integration und Continuous Delivery.Feedback verstärken: Feedback-Schleifen verkürzen und vertiefen, Telemetriedaten erzeugen und Informationen unternehmensweit sichtbar machen.Kontinuierliches Lernen ermöglichen: Eine Just Culture aufbauen und ausreichend Zeit reservieren, um das firmenweite Lernen zu fördern.

Disrupting Human Resources Talent Rules

Author: Ganesh Shermon
ISBN: 1365591433
Size: 10.10 MB
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Human Resources Disrupted!. This book is a detailed analysis of what causes HR disruptions, in both positive and negative ways. It is about CEO and CHRO's role and their influence in building organizations or destroying value while struggling to understand digital business models, products, customers and high performing cultures. The book contains best practice examples of people disruptors, digital strategies for talent management, predictions, trends, HR functions going out of fashion, digital climate possibilities, Value based cultures, organizational design, HR tech elements, HR knowledge management, organization re roles and HR business model based structural options, detailed surveys, tests, methodologies on Talent Strategies etc. At the core Talent Rules!

Summary Digital Disruption

Author: BusinessNews Publishing
Publisher: Primento
ISBN: 2511024047
Size: 46.78 MB
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The must-read summary of James McQuivey's book: "Digital Disruption: Unleashing the Next Wave of Innovation". This complete summary of the ideas from James McQuivey's book "Digital Disruption" shows that an impressive amount of “digital innovators” are about to be born by using the free or nearly-free tools already widely available and they will bring about massive change in the market. This summary shows that the logical approach is to become a digital disrupter yourself before someone else achieves the same result with your customers, and highlights the three things that you need to do in order to excel in the digitally disrupted world of the future. Added-value of this summary: • Save time • Understand key concepts • Expand your knowledge To learn more, read "Digital Disruption" and discover the small digital steps that you can take today to arrive at massively disruptive outcomes tomorrow.

Gesch Ftsmodelle Entwickeln

Author: Oliver Gassmann
Publisher: Carl Hanser Verlag GmbH Co KG
ISBN: 3446455647
Size: 48.66 MB
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Für Unternehmen existenziell: Immer am Ball bleiben und das eigene Geschäft proaktiv an Veränderungen anpassen. Dieses Buch zeigt, wie es geht! - Geniale Methode, um das eigene Geschäftsmodell weiterzuentwickeln oder neue zu entwickeln - Unverzichtbares Werk für alle, die über das Geschäftsmodell Wettbewerbsvorteile erzielen wollen und auf der Suche nach einem „Feuerwerk der Ideen“ sind - Begleitmaterial zum Download - Mit E-Book inside Oliver Gassmann, Karolin Frankenberger und Michaela Csik sind herausragende Experten der Innovation. Mit diesem Werk ist ihnen ein international viel beachteter Meilenstein zur Entwicklung von Geschäftsmodellen gelungen. "Der St.Galler Business Model Navigator ermöglicht, aus der eigenen Branchenlogik auszubrechen, und macht damit den Weg frei für ein Feuerwerk neuer Ideen." Wolfgang Rieder, Managing Partner, Head of Advisory Switzerland, PricewaterhouseCoopers "Mit dem Business Model Navigator sind wir in der Lage, das Geschäftsmodell als Ganzes zu begreifen und am kompletten System zu arbeiten. Die St.Galler Methodik bringt nicht nur Ergebnisse, sondern erweitert auch den Mindset." Daniel Sennheiser, President Strategy and Finance, Sennheiser „The St. Gallen Business Model Navigator offers a great opportunity to challenge our habitual thinking concerning business models and revenue generation.” Dr. Ian Roberts, CTO, Bühler "An aspiring field such as New Space really benefits from the St.Gallen Business Model Navigator because the market will be defined by a variety of innovative business models – going through all the possibilities is a real competitive advantage!" Dr. Henning Roedel, NASA Ames Research Center