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Don T Oil The Squeaky Wheel And 19 Other Contrarian Ways To Improve Your Leadership Effectiveness

Author: Wolf Rinke
Publisher: McGraw Hill Professional
ISBN: 9780071454971
Size: 14.77 MB
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A playfully subversive new approach to solving age-old management conundrums In a book that will entertain as it instructs, acclaimed management guru Wolf Rinke distills a lifetime of management consulting experience into 20 easy-to-digest lessons. Offering novel approaches to ancient organizational riddles--for instance: "Don't Satisfy Customers," "Don't Make Decisions," and "Don't Look Good"--Rinke's rules give managers fresh angles from which to reappraise and solve their management quandaries while putting smiles on their faces. • Written by one of the nation's most wellknown business contrarians Offers unorthodox approaches to mastering the complexities and contradictions of managing and leading people to greater productivity and success Organized around 20 tenets, each one focusing on a specific management conundrum that has bedeviled countless generations of managers

Service Leadership

Author: Svafa Gronfeldt
Publisher: SAGE
ISBN: 1452279128
Size: 57.55 MB
Format: PDF, ePub, Mobi
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The purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies—not just for survival but for a true search for excellence in the uncertain and ever-changing world of customer service management. The theoretical framework is based on the notion that customer service contains three key variables: a promise, a process, and people. After going through the step-by-step process of service management, the reader will have the necessary understanding and skill to choose the right strategy for the right circumstances, to design service processes, to identify the means and methods to implement these processes, and to measure the outcome.

The Wise Leader

Author: Paul D. Houston and Stephen L. Sokolow
Publisher: iUniverse
ISBN: 1491710284
Size: 60.65 MB
Format: PDF, Mobi
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Core values and principles can sustain and inspire you during challenging times, and the more you practice and embody them, the more likely you are to become a wiser leader. Paul D. Houston, executive director emeritus of the American Association of School Administrators, and Stephen L. Sokolow, a founding partner and executive director of the Center for Empowered Leadership, offer eighteen core leadership values and principles to help you do the right things, in the right way, at the right time, and for the right reasons. The core values you'll learn include how to focus on the positive; empower and uplift others; operate from a base of compassion; and recognize the seeds of wisdom. Wise leaders view all people as having natural gifts, and it's important to help them grow. What's more, supporting and valuing people encourages them to do more for you and for the organization. Enhance organizational productivity, creativity, and capacity by learning and applying eighteen core values of The Wise Leader. "Never will you find such a constellation of distilled wisdom on leadership for all circumstances." --Michael Fullan, professor emeritus, OISE/University of Toronto


Size: 68.13 MB
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For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (, twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.

Skinny Liver

Author: Kristin Kirkpatrick
Publisher: Da Capo Lifelong Books
ISBN: 0738219177
Size: 39.19 MB
Format: PDF, Mobi
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Based on the latest research, Skinny Liver is an authoritative, easy-to-follow guide not just for your liver, but for your whole body. The liver is the seat of our overall health and wellness and the health of nearly every organ is intimately connected with our liver. A healthy liver is essential to a fully functioning body, but our modern sedentary lifestyle and unhealthy eating habits can truly damage the liver--and damage our health overall. A silent health crisis is impacting one-third of the American population---nonalcoholic fatty liver disease (NAFLD). Because its symptoms often don't manifest until the liver is seriously compromised, many people are not aware that they are at risk. Did you know that if you have fatty liver disease, you are more likely to develop cardiovascular disease (heart attack and stroke), and potentially several devastating conditions such as liver cirrhosis and liver cancer? Did you know that fat is as dangerous as alcohol to the liver? Award-winning dietitian Kristin Kirkpatrick and hepatologist Dr. Ibrahim Hanouneh have teamed up for a life-changing program that will help you achieve optimal health. Skinny Liver's four-week program shares the steps you can take to get your liver health back on track, with everything from exercise to healthy eating and other lifestyle changes--along with delicious liver-friendly recipes.

25 Tools F R Gutes Zeitmanagement

Author: Pamela Dodd
Publisher: John Wiley & Sons
ISBN: 3527505261
Size: 12.58 MB
Format: PDF, Kindle
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Ein Tag hat nur 24 Stunden, der Arbeitstag noch deutlich weniger, und dennoch gibt es nicht nur immer mehr zu tun, sondern auch immer mehr Möglichkeiten, sich im Dschungel alternativer Kommunikationskanäle zu verirren. Multitasking ist sowohl im Berufs- als auch im Privatleben zur Regel geworden. Auf Dauer führt das schlichtweg zu Stress und Krankheit. Aus persönlicher und wirtschaftlicher Sicht ist es für den Einzelnen von größter Bedeutung, sich und seine Aufgaben besser zu organisieren und dem Teufelskreis der Zeitfresser durch konsequentes Zeitmanagement beizukommen. Letztendlich arbeitet man dann nicht nur effektiver und zufriedener - die bei der Arbeit gewonnene Zeit lässt sich auch endlich wieder für mehr Freizeit nutzen. Mit effektivem Zeitmanagement verändern Sie nicht nur Ihre Arbeits-, sondern Ihre gesamte Lebensweise. Mithilfe dieses Buches werden Sie - produktiver arbeiten, - weniger gestresst sein, - sich wohler fühlen und - mehr Zeit für die Dinge und Menschen haben, die Ihnen wirklich wichtig sind. In nur 25 kurzen, handlungsorientierten Lektionen erklären Pamela Dodd und Doug Sandheim, wie Sie effektiver und schneller arbeiten, ohne sich selbst dabei verrückt zu machen. Und das so prägnant und direkt umsetzbar, dass die Lektüre des Buches sich nicht selbst zum Zeitfresser entwickelt, dafür aber praktisch sofortigen Erfolg bringt.

Sticky Teams

Author: Larry Osborne
Publisher: Harper Collins
ISBN: 0310324645
Size: 56.70 MB
Format: PDF, ePub
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In Sticky Teams, Larry Osborne exposes the hidden roadblocks, structures, and goofy thinking that all too often sabotage the health and harmony of even the best intentioned ministry teams. Then, with practical and seasoned advice, he shows what it takes to get a leadership board, ministry team, and an entire congregation headed in the same direction, sticking together, unified and healthy for the long haul.

Bad Programming Practices 101

Author: Karl Beecher
Publisher: Apress
ISBN: 1484234111
Size: 43.33 MB
Format: PDF, ePub, Mobi
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This book takes a humorous slant on the programming practice manual by reversing the usual approach: under the pretence of teaching you how to become the world’s worst programmer who generally causes chaos, the book teaches you how to avoid the kind of bad habits that introduce bugs or cause code contributions to be rejected. Why be a code monkey when you can be a chaos monkey? OK, so you want to become a terrible programmer. You want to write code that gets vigorously rejected in review. You look forward to reading feedback plastered in comments like "WTF???". Even better, you fantasize about your bug-ridden changes sneaking through and causing untold chaos in the codebase. You want to build a reputation as someone who writes creaky, messy, error-prone garbage that frustrates your colleagues. Bad Programming Practices 101 will help you achieve that goal a whole lot quicker by teaching you an array of bad habits that will allow you to cause maximum chaos. Alternatively, you could use this book to identify those bad habits and learn to avoid them. The bad practices are organized into topics that form the basis of programming (layout, variables, loops, modules, and so on). It's been remarked that to become a good programmer, you must first write 10,000 lines of bad code to get it all out of your system. This book is aimed at programmers who have so far written only a small portion of that. By learning about poor programming habits, you will learn good practices. In addition, you will find out the motivation behind each practice, so you can learn why it is considered good and not simply get a list of rules. What You'll Learn Become a better coder by learning how (not) to program Choose your tools wisely Think of programming as problem solving Discover the consequences of a program’s appearance and overall structure Explain poor use of variables in programs Avoid bad habits and common mistakes when using conditionals and loops See how poor error-handling makes for unstable programs Sidestep bad practices related specifically to object-oriented programming Mitigate the effects of ineffectual and inadequate bug location and testing Who This Book Is For Those who have some practical programming knowledge (can program in at least one programming language), but little or no professional experience, which they would like to quickly build up. They are either still undergoing training in software development, or are at the beginning of their programming career. They have at most 1-2 years of professional experience.

Academy Of Nutrition And Dietetics Complete Food And Nutrition Guide 5th Ed

Author: Roberta Larson Duyff
Publisher: Houghton Mifflin Harcourt
ISBN: 0544520599
Size: 63.39 MB
Format: PDF
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The newest edition of the most trusted nutrition bible. Since its first, highly successful edition in 1996, The Academy of Nutrition and Dietetics Complete Food and Nutrition Guide has continually served as the gold-standard resource for advice on healthy eating and active living at every age and stage of life. At once accessible and authoritative, the guide effectively balances a practical focus with the latest scientific information, serving the needs of consumers and health professionals alike. Opting for flexibility over rigid dos and don’ts, it allows readers to personalize their own paths to healthier living through simple strategies. This newly updated Fifth Edition addresses the most current dietary guidelines, consumer concerns, public health needs, and marketplace and lifestyle trends in sections covering Choices for Wellness; Food from Farm to Fork; Know Your Nutrients; Food for Every Age and Stage of Life; and Smart Eating to Prevent and Manage Health Issues.