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Emergency Management And Tactical Response Operations

Author: Thomas D. Phelan
Publisher: Butterworth-Heinemann
ISBN: 0080878601
Size: 58.77 MB
Format: PDF, ePub
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Is emergency management education undoing an age-old tradition in the American Fire Service? Has the time arrived to educate emergency managers in college classrooms rather than in twenty years of tactical operations experience? Over one hundred forty-three (143) institutions of higher education are now offering certificate or degree programs in emergency management with no tactical operations experience required for admission. Resistance by veteran law enforcement officers and fire fighters may have to be overcome if we are to prepare emergency managers with required skill sets. Dr. Tom Phelan explores the skills being taught to emergency management students and addresses the concerns of experienced first responders in accepting their leadership. *Discusses the value of emergency management education in the post-9/11 world *Makes clear the need for educating emergency managers to prepare them for emergency manager leadership *Helps bridge the gap between emergency management and first responders *Should be required reading in every college emergency management curriculum *The book is clear, concise, and an "easy read"

Managing Health Organizations For Quality And Performance

Author: L. Fleming Fallon Jr.
Publisher: Jones & Bartlett Publishers
ISBN: 144961471X
Size: 61.57 MB
Format: PDF, ePub, Mobi
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Instructor Resources Available Now: Instructor's Manual, PowerPoints, TestBank Managing Health Organizations for Quality and Performance provides health administration students and practitioners with a solid foundation in quality management and best-in-class healthcare services. Structured around four management functions—planning, organizing, facilitating, and controlling quality and service improvements—Managing Health Organizations for Quality and Performance takes a systems approach, interlacing topics from marketing to staff motivation, and from collaboration to change management. The text goes beyond theoretical models to focus on day-to-day responsibilities and realities. The authors bring a breadth of real-world experience to the teaching of management principles. Managing Health Organizations for Quality and Performance reflects current management trends and developments in the field, both in clinical care and public health. This essential text features: Focused case studies and questions for reflection Supplemental resources at the end of each chapter Stand-alone chapters that provide instructors with additional course flexibility A listing of relevant books, journal articles, and websites A companion website for students with a complete package of interactive learning materials (Access code card included with each new copy of the text.)