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Encyclopedia Of Crisis Management

Author: K. Bradley Penuel
Publisher: SAGE Publications
ISBN: 1506354998
Size: 60.32 MB
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Although now a growing and respectable research field, crisis management—as a formal area of study—is relatively young, having emerged since the 1980s following a succession of such calamities as the Bhopal gas leak, Chernobyl nuclear accident, Space Shuttle Challenger loss, and Exxon Valdez oil spill. Analysis of organizational failures that caused such events helped drive the emerging field of crisis management. Simultaneously, the world has experienced a number of devastating natural disasters: Hurricane Katrina, the Japanese earthquake and tsunami, etc. From such crises, both human-induced and natural, we have learned our modern, tightly interconnected and interdependent society is simply more vulnerable to disruption than in the past. This interconnectedness is made possible in part by crisis management and increases our reliance upon it. As such, crisis management is as beneficial and crucial today as information technology has become over the last few decades. Crisis is varied and unavoidable. While the examples highlighted above were extreme, we see crisis every day within organizations, governments, businesses and the economy. A true crisis differs from a "routine" emergency, such as a water pipe bursting in the kitchen. Per one definition, "it is associated with urgent, high-stakes challenges in which the outcomes can vary widely (and are very negative at one end of the spectrum) and will depend on the actions taken by those involved." Successfully engaging, dealing with, and working through a crisis requires an understanding of options and tools for individual and joint decision making. Our Encyclopedia of Crisis Management comprehensively overviews concepts and techniques for effectively assessing, analyzing, managing, and resolving crises, whether they be organizational, business, community, or political. From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored. Features & Benefits: A collection of 385 signed entries are organized in A-to-Z fashion in 2 volumes available in both print and electronic formats. Entries conclude with Cross-References and Further Readings to guide students to in-depth resources. Selected entries feature boxed case studies, providing students with "lessons learned" in how various crises were successfully or unsuccessfully managed and why. Although organized A-to-Z, a thematic "Reader's Guide" in the front matter groups related entries by broad areas (e.g., Agencies & Organizations, Theories & Techniques, Economic Crises, etc.). Also in the front matter, a Chronology provides students with historical perspective on the development of crisis management as a discrete field of study. The work concludes with a comprehensive Index, which—in the electronic version—combines with the Reader's Guide and Cross-References to provide thorough search-and-browse capabilities. A template for an "All-Hazards Preparedness Plan" is provided the backmatter; the electronic version of this allows students to explore customized response plans for crises of various sorts. Appendices also include a Resource Guide to classic books, journals, and internet resources in the field, a Glossary, and a vetted list of crisis management-related degree programs, crisis management conferences, etc.

Encyclopedia Of Disaster Relief

Author: K. Bradley Penuel
Publisher: SAGE Publications
ISBN: 1452266395
Size: 11.20 MB
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Request a FREE 30-day online trial to this title at www.sagepub.com/freetrial! This encyclopedia covers response to disasters around the world, from governments to NGOs, from charities to politics, from refugees to health, and from economics to international relations, covering issues in both historical and contemporary context. The volumes include information relevant to students of sociology, national security, economics, health sciences, political science, emergency preparedness, history, agriculture, and many other subjects. The goal is to help readers appreciate the importance of the effects, responsibilities, and ethics of disaster relief, and to initiate educational discussion brought forth by the specific cultural, scientific, and topical articles contained within the work. Including 425 signed entries in a two-volume set presented in A-to-Z format, and drawing contributors from varied academic disciplines, this encyclopedia also features a preface by Thomas H. Kean and Lee H. Hamilton of the 9/11 Commission. This reference resource examines disaster response and relief in a manner that is authoritative yet accessible, jargon-free, and balanced to help readers better understand issues from varied perspectives. Key Themes - Geography - Government and International Agencies - History - Human-induced Disasters - Infrastructure - Local Response - Major Disasters (Relief Case Studies) - Medicine and Psychology - Methods and Practices - Mitigation - Natural Disasters (Overviews) - Politics and Funding - Preparedness - Recovery - Response - Science and Prediction - Sociology - U.S. Geographical Response

Encyclopedia Of Public Relations

Author: Robert L. Heath
Publisher: SAGE Publications
ISBN: 1452276226
Size: 65.32 MB
Format: PDF
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When initially published in 2005, the two-volume Encyclopedia of Public Relations was the first and most authoritative compilation of the subject. It remains the sole reference source for any library serving patrons in business, communication, and journalism as it explores the evolution of the field with examples describing the events, changing practices, and key figures who developed and expanded the profession. Reader’s Guide topics include Crisis Communications & Management, Cyberspace, Ethics, Global Public Relations, Groups, History, Jargon, Management, Media, News, Organizations, Relations, Reports, Research, and Theories & Models. Led by renowned editor Robert L. Heath, with advisory editors and contributors from around the world, the set is designed to reach a wide array of student readers who will go on to serve as opinion leaders for improving the image and ethics of the practice. The Second Edition continues to explore key challenges facing the profession, such as earning the trust and respect of critics and the general public. Much greater emphasis and space will be placed on a theme that was just emerging when the First Edition appeared: the Internet and social media as public relations tools. International coverage and representation has been greatly expanded, as well. Finally, biographies (which are now widely available on the Web) have been deleted to give room to areas of enhanced coverage, and biographical material are included where appropriate within the context of topical entries. However, a long entry on women pioneers in public relations has been included as an appendix.

Effective Crisis Communication

Author: Robert R. Ulmer
Publisher: SAGE Publications
ISBN: 1506315747
Size: 12.85 MB
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In this fully updated Fourth Edition of Effective Crisis Communication, three of today’s most respected crisis/risk communication scholars provide the latest theories and innovative approaches for handling crisis. Unlike other crisis communication texts, this acclaimed book answers the question, “what now?” and explains how organizations can create the potential for opportunity, renewal, and growth through effective crisis communication. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities. Practical lessons and in-depth case studies highlight successes and failures in dealing with core issues of crisis leadership, including managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. New to the Fourth Edition: New and updated examples and case studies include diverse cases from recent headlines such as SeaWorld’s reaction to Blackfish, the United Airlines debacle, and the Flint Water Crisis. Updated theories and references throughout provide you with the latest information for effective crisis communication.

Organizational Crisis Communication

Author: Finn Frandsen
Publisher: SAGE
ISBN: 1473933900
Size: 11.36 MB
Format: PDF, Kindle
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When a crisis breaks out, it’s not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond. This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so-called multivocal approach. According to this approach, we gain a more dynamic and complex understanding of organizational crises if we focus not only on the communication produced by the organization but also take into account the many other voices who start communicating when a crisis breaks out. It provides: An in-depth overview of the five key dimensions of organizational crises, crisis management and crisis communication A comprehensive introduction to the theory of the Rhetorical Arena and the multivocal approach to crisis communication, including some of the most important voices inside the arena A series of important international case studies and case examples in each chapter. Suitable for students studying crisis communication modules on corporate communication, public relations, and management and organization studies courses.

Encyclopedia Of Security Management

Author: John Fay
Publisher: Butterworth-Heinemann
ISBN: 9780750696609
Size: 69.11 MB
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Designed to familiarize security managers with trends in all areas of security, the Encyclopedia of Security Management meets the need for a practical single resource for security management topics. security management functions as it is performed today in many different industries. being made in security technology.

The Sage Encyclopedia Of World Poverty

Author: Mehmet Odekon
Publisher: SAGE Publications
ISBN: 150633640X
Size: 46.44 MB
Format: PDF
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The SAGE Encyclopedia of World Poverty, Second Edition addresses the persistence of poverty across the globe while updating and expanding the landmark work, Encyclopedia of World Poverty, originally published in 2006 prior to the economic calamities of 2008. For instance, while continued high rates of income inequality might be unsurprising in developing countries such as Mexico, the Organization of Economic Co-operation and Development (OECD) reported in May 2013 even countries with historically low levels of income inequality have experienced significant increases over the past decade, including Denmark, Sweden, and Germany. The U.N. and the World Bank also emphasize the persistent nature of the problem. It is not all bad news. In March 2013, the Guardian newspaper reported, “Some of the poorest people in the world are becoming significantly less poor, according to a groundbreaking academic study which has taken a new approach to measuring deprivation. The report, by Oxford University’s poverty and human development initiative, predicts that countries among the most impoverished in the world could see acute poverty eradicated within 20 years if they continue at present rates.” On the other hand, the U.N. says environmental threats from climate change could push billions more into extreme poverty in coming decades. All of these points lead to the need for a revised, updated, and expanded edition of the Encyclopedia of World Poverty. Key Features: 775 evaluated and updated and 175 entirely new entries New Reader’s Guide categories Signed articles, with cross-references Further Readings will be accompanied by pedagogical elements Updated Chronology, Resource Guide, Glossary, and thorough new Index The SAGE Encyclopedia of World Poverty, Second Edition is a dependable source for students and researchers who are researching world poverty, making it a must-have reference for all academic libraries.

Using Social And Information Technologies For Disaster And Crisis Management

Author: Jennex, Murray E.
Publisher: IGI Global
ISBN: 1466627891
Size: 55.18 MB
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Using Social and Information Technologies for Disaster and Crisis Management highlights examples of disaster situations in recent years in which social and information technologies were useful in distributing and receiving information updates. This comprehensive collection brings together research for practitioners and researchers interested in the uses of information technology in crisis management.

The Encyclopedia Of Housing Second Edition

Author: Andrew T. Carswell
Publisher: SAGE
ISBN: 1412989574
Size: 74.52 MB
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The second edition of the Encyclopedia of Housing has been updated to reflect the significant changes in the market that make the landscape of the industry so different today, and includes articles from a fresh set of scholars who have contributed to the field over the past twelve years.

The International Encyclopedia Of Organizational Communication 4 Volume Set

Author: Craig Scott
Publisher: John Wiley & Sons
ISBN: 1118955609
Size: 32.76 MB
Format: PDF, ePub
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The International Encyclopedia of Organizational Communication offers a comprehensive collection of entries contributed by international experts on the origin, evolution, and current state of knowledge of all facets of contemporary organizational communication. Represents the definitive international reference resource on a topic of increasing relevance, in a new series of sub-disciplinary international encyclopedias Examines organization communication across a range of contexts, including NGOs, global corporations, community cooperatives, profit and non-profit organizations, formal and informal collectives, virtual work, and more Features topics ranging from leader-follower communication, negotiation and bargaining and organizational culture to the appropriation of communication technologies, emergence of inter-organizational networks, and hidden forms of work and organization Offers an unprecedented level of authority and diverse perspectives, with contributions from leading international experts in their associated fields Part of The Wiley Blackwell-ICA International Encyclopedias of Communication series, published in conjunction with the International Communication Association