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Information Development

Author: JoAnn T. Hackos
Publisher: John Wiley & Sons
ISBN: 0470116757
Size: 12.52 MB
Format: PDF, ePub
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A revolutionary new resource that brings documentation product management ideas up to date The 1994 bestselling classic Managing Your Documentation Projects set the industry standard for technical documentation. However, since then, much has changed in the world of information development. With this new title, JoAnn Hackos looks beyond the structured project of the 1980s and 1990s. Instead, she focuses on the rapidly changing projects of the 21st century and addresses how to introduce agile information development without neglecting the central focus of planning information design and development around the needs of information users. As an information-development manager, you are expected to reduce costs and project time, do more work with fewer resources and less money, and increase the value of the information you deliver. Recognizing this, Hackos has carefully designed this book to help you do precisely that. She helps you make strategic decisions about information development and directs the discussion of project management toward smarter decision-making. An update of the original 1994 Information Process Maturity Model (IPMM) presents you with a method by which you can compare the state of your organization to others, evaluate your current status, and then consider what is necessary in order to move to the next level. Information Development offers a completely new look at best practices for all phases of the document development lifecycle, including: Managing a corporate information portfolio Evaluating process maturity Partnering with customers and developing user scenarios Developing team effectiveness and collaboration Planning and monitoring information projects Managing translation and production Evaluating project performance Managing for quality, efficiency, and cost-effectiveness The companion Web site includes electronic versions of the templates and checklists featured in the book. Wiley Technology Publishing Timely. Practical. Reliable. Visit our Web site at www.wiley.com/compbooks/

Information Development

Author: JoAnn T. Hackos, PhD
Publisher: John Wiley & Sons
ISBN: 0471777110
Size: 76.24 MB
Format: PDF, Kindle
View: 7541
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A revolutionary new resource that brings documentation product management ideas up to date The 1994 bestselling classic Managing Your Documentation Projects set the industry standard for technical documentation. However, since then, much has changed in the world of information development. With this new title, JoAnn Hackos looks beyond the structured project of the 1980s and 1990s. Instead, she focuses on the rapidly changing projects of the 21st century and addresses how to introduce agile information development without neglecting the central focus of planning information design and development around the needs of information users. As an information-development manager, you are expected to reduce costs and project time, do more work with fewer resources and less money, and increase the value of the information you deliver. Recognizing this, Hackos has carefully designed this book to help you do precisely that. She helps you make strategic decisions about information development and directs the discussion of project management toward smarter decision-making. An update of the original 1994 Information Process Maturity Model (IPMM) presents you with a method by which you can compare the state of your organization to others, evaluate your current status, and then consider what is necessary in order to move to the next level. Information Development offers a completely new look at best practices for all phases of the document development lifecycle, including: Managing a corporate information portfolio Evaluating process maturity Partnering with customers and developing user scenarios Developing team effectiveness and collaboration Planning and monitoring information projects Managing translation and production Evaluating project performance Managing for quality, efficiency, and cost-effectiveness The companion Web site includes electronic versions of the templates and checklists featured in the book. Wiley Technology Publishing Timely. Practical. Reliable. Visit our Web site at www.wiley.com/compbooks/

Managing Your Documentation Projects

Author: JoAnn T. Hackos
Publisher: Wiley
ISBN: 9780471590996
Size: 30.93 MB
Format: PDF, ePub, Docs
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Practical, authoritative, and the first comprehensive guide to managing every phase of your publication project. The only book devoted exclusively to technical publication project management, Managing Your Documentation Projects arms you with proven strategies and techniques for producing high-quality, extremely usable documentation, while cutting cost and time-to-market. Dr. JoAnn T. Hackos, a top documentation design and project management consultant to major corporations, including IBM and Hewlett-Packard, shares with you the fruit of her more than 15 years of experience in the field. She gives you: * Clear-cut, rational guidelines to managing every phase of the project from planning and development, through production, distribution, and project evaluation * Scores of usable templates, checklists, summaries, and forms * Dozens of real-life case studies and scenarios taken from the author's extensive experience at top corporations * Techniques applicable to virtually all fields of documentation Managing Your Documentation Projects was designed to function as a comprehensive guide for new managers and a daily tool of survival for veterans. It is also an invaluable resource for technical writers, editors, graphic designers, consultants, and anyone called upon to produce high-quality technical documentation on time and within budget. JOANN T. HACKOS, PhD, is President of Comtech Services, Inc., an information/design firm in Denver, Colorado and San Jose, California. She is also president of JoAnn Hackos & Associates, Inc., a strategic planning and management consulting firm. In 1993, she served as president of the Society for Technical Communication (STC) and is a frequent conference keynote speaker on such topics as quality and usability of products and services, the importance of meeting the needs of the customer, and project management.

Managing Writers

Author: Richard Hamilton
Publisher: XML Press
ISBN: 1457182262
Size: 63.80 MB
Format: PDF, Mobi
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Managing Writers is a practical guide to managing documentation projects in the real world. It is informal, but concise, using examples from the author's experience working with and managing technical writers. It looks beyond big project, big team methodologies to the issues faced by smaller, less well-funded projects. Managing Writers is for technical writers, both freelancers and employees, documentation managers, and managers in other disciplines who are responsible for documentation; anyone who may need to manage, full or part-time, a documentation project. Inside the Book Leading People Leading Projects Leading Technology Glossary, Bibliography, and Index

Transforming Government And Public Services

Author: Mr Stephen Jenner
Publisher: Gower Publishing, Ltd.
ISBN: 140945875X
Size: 38.70 MB
Format: PDF
View: 3468
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'This book distills the learning from practical experience and academic research…and represents a significant contribution to the challenges we face in transforming government and public services in an environment of ever-tighter finances' — John Suffolk, UK Government Chief Information Officer Major public sector IT-enabled business change programmes are designed to realize benefits in terms of more efficient services, services tailored to the need of citizens, and improved outcomes, but in practice such benefits often fail to materialize or we are unable to demonstrate their delivery - Transforming Government and Public Services provides proven tools, techniques and processes to reverse this trend. Stephen Jenner explores a number of key themes that are fundamental to an approach to project portfolio management built on value. He explains how to: develop a business case to achieve a desired intent rather than justify a particular solution; create project documentation that is both technically rigorous and gives users a clear understanding of where you are going; treat projects as investments rather than costs; include stage gates with teeth that are closely linked to real performance; plan for success rather than holding people to account for failure; use a single version of the truth principle so there are no arguments about different data. In a complex, confusing and often highly politicized environment, Stephen Jenner's Transforming Government and Public Services provides a clear, definitive and highly applied guide for all involved in selecting the right projects and doing them right so that they achieve the intended investment objectives.

Mind Maps For Effective Project Management

Author: Maneesh Dutt
Publisher: Notion Press
ISBN: 935206092X
Size: 40.21 MB
Format: PDF, ePub, Docs
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"""Much progress results when different streams of human understanding are brought together. This book is about such an epiphany - that the traditionally left-brain working of industry can be greatly enriched by the creative potential of mind-maps. Our process-oriented industries need more creativity... so it is definitely worth investing some time to evaluate this book and its thesis for yourself!"" -Manas Fuloria, Co-founder and CEO, Nagarro “Project management is typically associated with linear thinking with a beginning, a middle and an end. Mind Maps are associated with Creativity and non-linear thinking. When an expert in both areas - PMP, Scrum Master and a Thinkbuzan tutor- brings this expertise together in one book, it tickles the left and right side of the brain simultaneously. Maneesh has written a compelling thesis and is a must read for CXOs and project managers alike, to get the most out of projects!” -Sameer Garde, President, South Asia, Philips India ""While solving complex problems we may have a difficulty in looking at all perspectives of the eventual solution. Mind Maps help in documenting our thoughts in a more structured way by aligning the creative thinking process with the analytical decision process. This expertise was so far not available in India and the initiative by Maneesh is a welcome and valuable contribution. This is especially useful for mid-level and senior people but can be used by all age groups."" -Tushar Bhatia, Founder & CEO, EmpXtrack “Just as the LEAN movement transformed the Manufacturing industry, Mind Maps can do the same to the field of Project Management. A Mind Map helps cuts across the noise in multiple situations, brings into focus the core issue and ignites creativity through whole brain thinking. Through this book Maneesh has provided a framework and examples to apply Mind Mapping to the practice of Project Management - a bold move that will encourage creative thinking and problem solving. A must read for organizational heads and all project managers.” - Nitin Kulkarni, Founder & Principal Consultant, Elevo Consulting “The book is a Project management and Mind Maps toolkit coming from a practicing professional and trainer Maneesh Dutt. It is a guide map for decision makers to enable project professionals become more creative and innovative in managing projects. Projects, today, are more like a hundred meter sprint than a marathon and deserve nimble techniques like Mind Maps to execute better. The book picks up the threads from project management fundamentals along with inspiration from nature and provides a rich array of Mind Map templates allowing organizations to kick start their journey towards better project management. A real boon to organizations that are involved in any Project activity!” -Gaurang Joshipura, Managing Director, Zeppelin Systems India Pvt. Ltd."

User And Task Analysis For Interface Design

Author: JoAnn T. Hackos
Publisher: Wiley
ISBN:
Size: 56.58 MB
Format: PDF, ePub, Mobi
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"Hackos and Redish wisely offer us the three things we most need about user and task analysis: practical advice, practical advice, and practical advice." -Ben Shneiderman, University of Maryland "This book is well written, thorough, and loaded with techniques, examples, and resources that bring analysis to everyone." -Marcia L. Conner, Director of Usability & Learnability PeopleSoft, Inc. User and Task Analysis for Interface Design helps you design a great user interface by focusing on the most important step in the process -the first one. You learn to go out and observe your users at work, whether they are employees of your company or people in customer organizations. You learn to find out what your users really need, not by asking them what they want, but by going through a process of understanding what they are trying to accomplish. JoAnn Hackos and Janice (Ginny) Redish, internationally known experts in usable design, take you through a step-by-step process to conduct a user and task analysis. You learn: * How interface designers use user and task analysis to build successful interfaces * Why knowledge of users, their tasks, and their environments is critical to successful design * How to prepare and set up your site visits * How to select and train your user and task analysis team * What observations to make, questions to ask, and questions to avoid * How to record and report what you have learned to your development team members * How to turn the information you've gathered into design ideas * How to create paper prototypes of your interface design * How to conduct usability tests with your prototypes to find out if you're on the right track. This book includes many examples of design successes and challenges for products of every kind.

It Information Technology Portfolio Management Step By Step

Author: Bryan Maizlish
Publisher: John Wiley & Sons
ISBN: 1118005058
Size: 71.49 MB
Format: PDF, Mobi
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Praise for IT Portfolio Management Step-by-Step "Bryan Maizlish and Robert Handler bring their deep experience in IT 'value realization' to one of the most absent of all IT management practices--portfolio management. They capture the essence of universally proven investment practices and apply them to the most difficult of challenges--returning high strategic and dollar payoffs from an enterprise's IT department. The reader will find many new and rewarding insights to making their IT investments finally return market leading results." --John C. Reece, Chairman and CEO, John C. Reece & Associates, LLC Former deputy commissioner for modernization and CIO of the IRS "IT Portfolio Management describes in great detail the critical aspects, know-how, practical examples, key insights, and best practices to improve operational efficiency, corporate agility, and business competitiveness. It eloquently illustrates the methods of building and integrating a portfolio of IT investments to ensure the realization of maximum value and benefit, and to fully leverage the value of all IT assets. Whether you are getting started or building on your initial success in IT portfolio management, this book will provide you information on how to build and implement an effective IT portfolio management strategy." --David Mitchell, President and CEO, webMethods, Inc. "I found IT Portfolio Management very easy to read, and it highlights many of the seminal aspects and best practices from financial portfolio management. It is an important book for executive, business, and IT managers." --Michael J. Montgomery, President, Montgomery & Co. "IT Portfolio Management details a comprehensive framework and process showing how to align business and IT for superior value. Maizlish and Handler have the depth of experience, knowledge, and insight needed to tackle the challenges and opportunities companies face in optimizing their IT investment portfolios. This is an exceptionally important book for executive leadership and IT business managers, especially those wanting to build a process-managed enterprise." --Peter Fingar, Executive Partner Greystone Group, coauthor of The Real-Time Enterprise and Business Process Management (BPM): The Third Wave "A must-read for the non-IT manager who needs to understand the complexity and challenges of managing an IT portfolio. The portfolio management techniques, analysis tools, and planning can be applied to any project or function." --Richard "Max" Maksimoski, Senior Director R&D, The Scotts Company "This book provides an excellent framework and real-world based approach for implementing IT portfolio management. It is a must-read for every CIO staff considering how to strategically and operationally impact their company's bottom line." --Donavan R. Hardenbrook, New Product Development Professional, Intel Corporation

Guide To The Project Management Body Of Knowledge Pmbok Guide Fifth Edition

Author: Project Management Institute
Publisher: Project Management Institute
ISBN: 1935589814
Size: 25.14 MB
Format: PDF, ePub, Mobi
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A Guide to the Project Management Body of Knowledge (PMBOK® Guide) —Fifth Edition reflects the collaboration and knowledge of working project managers and provides the fundamentals of project management as they apply to a wide range of projects. This internationally recognized standard gives project managers the essential tools to practice project management and deliver organizational results. • A 10th Knowledge Area has been added; Project Stakeholder Management expands upon the importance of appropriately engaging project stakeholders in key decisions and activities. • Project data information and information flow have been redefined to bring greater consistency and be more aligned with the Data, Information, Knowledge and Wisdom (DIKW) model used in the field of Knowledge Management. • Four new planning processes have been added: Plan Scope Management, Plan Schedule Management, Plan Cost Management and Plan Stakeholder Management: These were created to reinforce the concept that each of the subsidiary plans are integrated through the overall project management plan.

Agile Development In The Real World

Author: Alan Cline
Publisher: Apress
ISBN: 1484216792
Size: 21.99 MB
Format: PDF, ePub, Mobi
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This book is a practical guide for new agile practitioners and contains everything a new project manager needs to know to get up to speed with agile practices quickly and sort out the hype and dogma of pseudo-agile practices.The author lays out the general guidelines for running an agile project with the assumption that the project team may be working in a traditional environment (using the waterfall model, or something similar). Agile Development in the Real World conveys valuable insights to multiple audiences: For new-to-agile project managers, this book provides a distinctive approach that Alan Cline has used with great success, while showing the decision points and perspectives as the agile project moves forward from one step to the next. This allows new agile project managers or agile coaches to choose between the benefits of agile and the benefits of other methods. For the agile technical team member, this book contains templates and sample project artifacts to assist in learning agile techniques and to be used as exemplars for the new practitioner’s own project. For the Project Management Office (PMO), the first three chapters focus on portfolio management. They explain, for the agilists’ benefit, how projects are selected and approved, and why projects have an inherent "shelf-life" that results in hard deadlines that may seem arbitrary to traditional technical teams. What You Will Learn: How and why the evolution of project management, from PM-1 (prescriptive) to PM-2 (adaptive) affects modern 21st century project management. How sociology (stakeholder management), psychology (team dynamics), and anthropology (organizational culture) affect the way software is developed today, and why it is far more effective A clear delineation of what must to be accomplished by all the roles (PM, BA, APM, Developer, and Tester), why those roles are needed, and what they must do Step-by-step guide for a successful project based on studies and the author’s own experiences. Specific techniques for each role on the development team, both in the pre-iteration and iteration cycles, of product development. The appendices contain templates that the team could use or modify to tailor their own agile processes specific to the team, project, and organization.