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Itil For Beginners

Author: Clydebank Technology
Publisher: CreateSpace
ISBN: 9781508769941
Size: 25.58 MB
Format: PDF, ePub
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The Ultimate Beginner's Guide To ITIL - Master The ITIL Framework Within Hours! ***SPECIAL LIMITED TIME OFFER - (50% OFF)*** The Information Technology Infrastructure Library (ITIL (r)) is a framework with the goal of closing the gap between IT departments and the needs of a business. The application of the developed guidelines within the framework of ITIL(r) allows IT departments to improve their overall efficiency; from the way IT infrastructure is created and managed to how individual service interactions within the business are conducted. Through the use of Key Performance Indicators (KPIs), ITIL(r) measures the effectiveness of an IT organization by analyzing data related to performance, issues, process improvement and progress. Given its framework structure, one of the key strengths of ITIL(r) is its ability to be adapted and modified to fit the unique structure and needs of an organization. By not prescribing a specific set of rules, the dynamic nature of ITIL(r) affords the ability to be scalable and flexible within an organization. The goal of this book is simple: breakdown ITIL(r) into easy to follow concepts and examples that anyone can follow. Put simply This Book Will Become Your ITIL(r) Bible. ITIL(r) is quickly changing the way IT departments around the world are operated. The sooner your organization implements the framework, the sooner you will start to see improvements in both how business is conducted internally as well as with external stakeholders. For those within or outside of the IT field, This Book Will Break Down All of The Concepts and Guidelines Included Within the ITIL(r) Framework Into Easy to Understand and Follow Pieces. Regardless of your prior experience, you will be completely knowledgeable with the ITIL(r) framework so that you will be able to able to begin implementing the guidelines by the end of this book. If you are an IT professional looking to increase your skill set and increase your contributions to your organization - this book is for you. If you are preparing for the ITIL(r) Foundation Exam - this book is for you. If you are a business owner who wants to improve the efficiency and effectiveness of your IT department - this book is for you. Here Is A Preview Of What You'll Learn... The Principles & Philosophies That Define The ITIL(r) Framework The Tools & Techniques You Need To Understand The ITIL(r) Guidelines How ITIL(r) Can Directly Affect Your Employees and Customers A Thourough Explanition of Each Process Within ITIL(r) The Specific KPIs That Are Relevant To Each Process The Top Mistakes to AVOID That Those New To ITIL(r) Make Much, Much More! Our Personal GuaranteeWe are so confident that methods outlined in this book will help you understand ITIL(r) that we're willing to let you try the book risk-free. If you are not fully satisfied with the product, simply let us know and we will provide a 100% full refund. That's right, a 100% Money-Back Guarantee! What reason do you have to not give this book a try? Scroll Up & Click The "Add To Cart" Icon On The Right Side Right Now! ClydeBank Media LLC All Rights Reserved

Itil For Beginners The Complete Beginner S Guide To Itil

Author: ClydeBank Technology
Publisher: ClydeBank Media LLC
ISBN: 1945051388
Size: 69.31 MB
Format: PDF, Mobi
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ITIL For Beginners: The Complete Beginners' Guide to ITIL ITIL, Made Simple! A comprehensive yet nicely abbreviated alternative to the five multi-thousand page volumes comprising the Information Technology Infrastructure Library (ITIL®). Welcome to ITIL® simplified! For over two decades ITIL® has informed the way in which IT delivers services to customers while remaining methodically in-synch with the needs of business. ITIL® best practices have helped business better manage IT assets, cut costs, provide better customer service, improve internal communications and much more. A cottage industry has emerged offering formal ITIL® trainings and certifications. IT professionals with ITIL® know-how enjoy a preferred status among hiring managers and executives. Meanwhile, ITIL® consultants regularly show up at the doorsteps of business across the globe committed to revamping underperforming, uncommunicative and non-service oriented IT departments. ITIL® For Beginners breaks this robust IT framework down into its five core lifecycle phases and reviews the processes, sub-processes, and evaluation metrics (KPIs) associated with each phase. This beginner-friendly text is easy-to-read and fully accessible to ITIL® newcomers. For IT professionals already familiar with one or more of ITIL®’s lifecycle phases, this book will provide a breadth of context for ITIL®’s summary-level functioning and may be used as a decision-making aid for those considering an in-depth study or certification in a certain area of ITIL®. ITIL® For Beginners was reviewed and licensed by Axelos, the government-sponsored publisher of ITIL®. We at ClydeBank Technology, the publishers of ITIL for Beginners, are grateful and excited to be sharing our work on this interesting subject here on Amazon and across a multitude of other distribution channels. You'll Learn... The history and inspirations for ITIL® How ITIL® can directly improve the experiences of employees, managers, partners, and customers The mistakes commonly made by beginners when implementing ITIL All of the ITIL Life Cycle Phases, Processes, Sub-Processes, and formal KPIs ITIL®’s real-world application in IT and business

Itil For Beginners

Author: Adam Forbes
Publisher:
ISBN: 9781534608856
Size: 49.56 MB
Format: PDF, Kindle
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ITIL For Beginners The Complete Beginner's Guide To Learn IT Service Management In 24 Hours Or Less! ITIL is a five level framework for information and technology to work together. This framework can be applied to any business or situation in life and if worked properly make everything run smoother.ITIL is a structured framework that has very lose rules. You can take the pieces and parts of the framework and assemble them in such a way that they will relate to you and your business. In this book we will look at the ITIL framework and apply it towards different businesses. We will see why it works and what you can do with it and what it can do for you. At the end of this book you will understand ITIL and start applying it to your own situations.

Itil 2011 Edition Das Taschenbuch

Author: Jan van Bon a.o.
Publisher: Van Haren
ISBN: 9087537050
Size: 17.50 MB
Format: PDF, ePub
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Note: This pocket book is available in several languages: English, German, Dutch. Die ITIL® Taschenbücher von Van Haren Publishing besitzen einen Qualitätsstandard, dienen als klassischer Leitfaden zum Thema ITIL® und sind in vielen Sprachen erhältlich. Im Laufe der Jahre haben sich die Van Haren Handbücher ihren Platz in den Regalen und in den Aktenkoffer von Branchenexperten, wie sie bei der Implementierung von Best Practices innerhalb ihrer Organisationen benötigt werden, verdient. Dieses Taschenbuch bietet eine kurze Zusammenfassung der aktuellen ITIL® Version 2011. Der vollständige Inhalt - ca. 2.000 Seiten - des ITIL®-Framework konzentriert sich auf 200 Seiten im Taschenbuchformat! Das bedeutet, dass der Einsatz dieses kostengünstigen Taschenbuchs eine wesentliche Zeitersparnis für unsere tägliche Arbeit im Bereich Service Management nach ITIL® leistet. In erster Linie ist das Taschenbuch ein umfassendes Nachschlagewerk, bezogen auf das Thema ITIL® im praktischen Format für alle Profis in der Service Management-Community. Es gibt schnell Antwort, beispielsweise auf die Fragen: Was ist der “Lebenszyklus”-Ansatz? Was sind die Schlüssel-Service Management-Prozesse und -Funktionen? Zweitens kann das ITIL® Taschenbuch als Teil der verwendeten Schulungsmaterialien, für alle die eine ITIL® Foundation Zertifizierung anstreben, eingesetzt werden. Die Inhalte des Taschenbuchs decken die APMG Spezifikationen des ITIL® Foundation Lehrplans / Syllabus ab.

Itil Crash Course For Beginners The Complete Guide To Learn Itil Quickly And Easily

Author: Mark Heisenberg
Publisher:
ISBN: 9781523297375
Size: 42.50 MB
Format: PDF, Docs
View: 306
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The Ultimate ITIL Crash Course For Beginners - Become a Master in 1 Hour! ITIL, or Information Technology Infrastructure Library, is considered as the most used method of IT service management there is. Currently, it is considered as the most reliable and efficient practice framework to have been drawn from both the private and public sectors at an international level. In this book you will master: ITIL Basics: What's Service Management? Planning Your Service: The First Step! Designing Your Services Taking Care of Service Transitions Maintaining Service Operations Helping Provide High-Quality Service with Constant Service Improvements And a lot more! Scroll Up and Become an ITIL Master Today!

Itil Foundation Handbook

Author: itSMF Foundation
Publisher:
ISBN: 9780113314706
Size: 66.33 MB
Format: PDF, ePub, Docs
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Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.

Itil Service Lifecycle Publication Suite

Author: Great Britain: Cabinet Office
Publisher:
ISBN: 9780113314072
Size: 48.22 MB
Format: PDF, ePub
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This pack contains one copy each of five German translations: ITIL service design (ISBN 9780113313884); ITIL service operation (ISBN 9780113314034); ITIL service strategy (ISBN 9780113313853); ITIL service transition (ISBN 9780113314010); ITIL continual service improvement (ISBN 9780113314058) which are translations of English 2011 editions

It Service Management For Newbies

Author: William Edwards
Publisher: White Dove Books
ISBN: 1370477198
Size: 28.85 MB
Format: PDF, ePub, Mobi
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Quality Introduction to IT Service Management based on ITIL® If your goal is to learn about IT Service Management and how to apply it within the workplace or simply to pass your ITIL® Foundation exam, this guide is for you. IT Service Management for Newbies offers the easy-to-understand, yet comprehensive introduction to ITIL best practice guidance you need in order to succeed. Here’s What You’ll Discover Inside • A Quality Overview of the IT Service Management Discipline • Includes Complete Descriptions of All 26 ITIL Processes • Full Service Lifecycle Description • Many Helpful Illustrations and Tips • How to Implement IT Service Management • Excellent Exam Prep for the ITIL Foundation Exam This book provides a comprehensive introduction to the subject without dumbing-down or missing out any important information. Includes complete and easy-to-understand breakdown of the IT Service Management discipline and the ITIL framework, that cuts through all the management-speak and covers the full service lifecycle and all 26 ITIL processes. Written for anyone who wants to learn about IT Service Management and ITIL for whatever reason, including IT professionals and those who interact with them in the business, anyone studying for the ITIL Foundation Examination and senior executives who need an overview of this best practice. ITIL® is a Registered Trademark of AXELOS Ltd

Prince2 2009 Edition Das Taschenbuch

Author: Bert Hedeman
Publisher: Van Haren
ISBN: 9087539509
Size: 49.59 MB
Format: PDF, Mobi
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Note: This pocket book is available in several languages: English, German, French, Dutch.Dieses Taschenbuch ( pocketguide ) bietet eine Zusammenfassung der PRINCE2 Methode. Es ist eine kompakte Einführung und gibt einen gut strukturierten Überblick.Die Zielgruppe für dieses Taschenbuch sind alle, die an der Methode PRINCE2 interessiert sind oder allgemein einen methodischen Projektmanagementansatz suchen. Das Buch ist für Mitarbeiter in einem PRINCE2 Projekt sehr geeignet und bietet eine ausgezeichnete Grundlage zur Vorbereitung auf die Foundation Prüfung PRINCE2 in der Version 2009.Dieses Taschenbuch basiert auf der PRINCE2 Methode in der Version 2009.Dieses Taschenbuch bearbeitet die Prozesse, Themen und Prinzipien des Projektmanagements und der Methode PRINCE2.Anpassen von PRINCE2 an die Projektumgebung gibt Empfehlungen zum modulieren der Methode an die konkreten Randbedingungen des Projekts und der Organisation.Dieses Taschenbuch bietet eine komplette und präzise Beschreibung der PRINCE2 2009 Edition für alle die in Projekten oder mit Projektmanagement zu tun haben.

Agiles Projektmanagement F R Dummies

Author: Mark C. Layton
Publisher: John Wiley & Sons
ISBN: 352781440X
Size: 68.61 MB
Format: PDF, Mobi
View: 3625
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Agiles Projektmanagement ist ein schneller und flexibler Ansatz zur Entwicklung und Verwaltung von Projekten aller Art, nicht nur im Softwarebereich. Dieses Buch erklärt Ihnen zunächst die agilen Prinzipien und Techniken - auch im Vergleich zum klassischen Projektmanagement. Anschließend sind Sie in der Lage, eine Produkt-Roadmap oder einen Zeitplan für Ihr Projekt nach agilen Prinzipien zu erstellen. Bereiten Sie sich auf Produkteinführungen mit der Leichtigkeit agiler Softwareentwickler vor. Behalten Sie Zeit und Kosten sowie Gruppendynamik, Qualität und Risiko Ihres Projekts im Blick, aber nutzen Sie auch die vorhandenen Freiräume.