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Loyalty To Your Soul

Author: H. Ronald Hulnick
Publisher: Hay House Incorporated
ISBN: 9781401927288
Size: 11.37 MB
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Lays out the path for finding one's "Authentic Self" and thus stopping the torturous cycle of emotional suffering. Original.

Financial Freedom In 8 Minutes A Day

Author: Ron Hulnick
Publisher: Rodale Pr
ISBN: 9780875961897
Size: 16.28 MB
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Two respected psychologists present findings indicating that people's finances are more dependent on their thoughts and emotions than on their knowledge of economics and offer ways to change beliefs about money to increase wealth. National ad/promo.

Spiritual Psychology

Author: Steve Rother
Publisher: New Energy Press
ISBN: 9781928806103
Size: 61.93 MB
Format: PDF, ePub
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A view of life and the human experience as received by Steve Rother from a collective of angelic spirits known as "The Group."

Customer Loyalty

Author: Jill Griffin
Publisher: Jossey-Bass Inc Pub
ISBN: 9780787908607
Size: 78.74 MB
Format: PDF, Kindle
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Your guide to building and sustaining the most critical partnership of all Both the front-line salesperson concerned with a single customer and the senior manager responsible for the organization-wide sales and marketing strategy will find Griffin's Profit Generator system a useful process for building a base of consistently profitable customers. -- Quality Digest Hold on to the best asset you've got! This pragmatic guide to achieving customer loyalty outlines a savvy seven-step process for turning prospects into customers and customers into loyal advocates. Presenting detailed case studies -- from a Florida picture framer and a Nebraska travel agent to Home Depot and Sharp Electronics -- author Jill Griffin shares her trademarked Profit Generator System, a step-by-step approach to pricing, value, positioning, and targeting designed to systematically move customers up the loyalty ladder. With real-world detail, she also shows how to win back inactive customers and develop a loyalty-driven corporate culture.

The Compromise Trap

Author: Elizabeth Doty
Publisher: Berrett-Koehler Publishers
ISBN: 1605095818
Size: 70.77 MB
Format: PDF, Mobi
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A detailed and inspiring strategy for staying true to yourself at work while contributing to your organization’s effectiveness and integrity • Based on over fifty candid interviews with businesspeople at all levels, including vivid firsthand accounts of compromise and courage • Eminently practical and constructive, with exercises and strategies you can apply wherever you work Healthy compromise is a fact of organizational life, part of accomplishing any meaningful goal with other people. But when it involves betraying your word, your principles, or other important commitments, it takes a bite out of your passion and vitality, trapping you in a web of nagging doubts and regrets or even dread and remorse. Sadly, certain common misconceptions about compromise mean we can fall into this trap unknowingly, making a sort of “devil’s bargain by degrees.” Even worse, this can happen while working for companies and leaders we otherwise respect and admire. So what can you do, short of sacrificing your career? In this unflinching but consistently constructive and timely look at concessions, double-binds, and contradictions of organizational life, Doty suggests the antidote is to “redefine the game” – expand your ability to be a positive force regardless of the setting. At the core of this strategy are six personal foundations that she illuminates with practical exercises and examples, including Reconnect to Your Strengths, See the Larger Playing Field, Define a Worthy Enough Win, Find Your Real Team, Make Positive Plays, and Keep Your Own Score. Full of candid firsthand stories from Doty’s interviews with over fifty businesspeople as well as her own experiences as a consultant and manager, The Compromise Trap offers sympathetic guidance for individuals striving to live with greater integrity, courage, and purpose at work, as well as the executives, coaches, consultants, and loved ones who support them and senior leaders who want to expand what it means for organizations to act with integrity in the world.

The Philosophy Of Loyalty

Author: Josiah Royce
Publisher: Vanderbilt University Press
ISBN: 9780826512673
Size: 39.47 MB
Format: PDF
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A transitional book in the development of Royce's thought, originally published in 1908, The Philosophy of Loyalty is a key to understanding his influence on the development of pragmatism. Royce's basic argument is clear. Individual wills are a given, and social training is a natural aspect of community.

The End Of Loyalty

Author: Rick Wartzman
Publisher: PublicAffairs
ISBN: 1586489151
Size: 56.27 MB
Format: PDF, Mobi
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Having a good, stable job used to be the bedrock of the American Dream. Not anymore. In this richly detailed and eye-opening book, Rick Wartzman chronicles the erosion of the relationship between American companies and their workers. Through the stories of four major employers--General Motors, General Electric, Kodak, and Coca-Cola--he shows how big businesses once took responsibility for providing their workers and retirees with an array of social benefits. At the height of the post-World War II economy, these companies also believed that worker pay needed to be kept high in order to preserve morale and keep the economy humming. Productivity boomed. But the corporate social contract didn't last. By tracing the ups and downs of these four corporate icons over seventy years, Wartzman illustrates just how much has been lost: job security and steadily rising pay, guaranteed pensions, robust health benefits, and much more. Charting the Golden Age of the '50s and '60s; the turbulent years of the '70s and '80s; and the growth of downsizing, outsourcing, and instability in the modern era, Wartzman's narrative is a biography of the American Dream gone sideways. Deeply researched and compelling, The End of Loyalty will make you rethink how Americans can begin to resurrect the middle class.

The Butterfly Customer

Author: Susan M. O'Dell
Publisher: John Wiley & Sons Incorporated
Size: 18.45 MB
Format: PDF, ePub, Docs
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Develop difficult-to-attain customer trust and loyalty through predictable and consistent service experience Today's customer is a "Butterfly Customer," skeptical, not loyal to any product or company, and only yours until the next best thing comes along. The Butterfly Customer defines the true meaning of customer loyalty and provides a master plan for achieving success. Authors Susan O'Dell and Joan Pajunen explain that a better measure of a customer's loyalty is how much trust they place in your business. Here, business managers will learn how to write their own contracts with customers, determine what promises that contract with the customer implies, and focus on delivering service. By running a business with integrity, owners will develop trust with their customers and profit by doing so. * Includes numerous examples of actual companies and what actions they are taking to capture customers' loyalty Susan M. O'Dell and Joan A. Pajunen (both from Mississauga, Canada) are Principals in Service Dimensions, a consulting company specializing in retail and service sectors.