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Management Communication

Author: James S. O'Rourke
Publisher: Pearson College Division
ISBN: 9780132671408
Size: 54.65 MB
Format: PDF
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Strategic communication methods that support the development of ethical and effective managers at all levels of business. For readers who know that they need effective communication skills in order to be successful in the business world, this text provides a strategic, yet practical view of managerial communication.

Communication Skills For Managers

Author: Janis Fischer CHAN
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0761215123
Size: 80.99 MB
Format: PDF, Kindle
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Communicating clearly is a critical skill for successful managers! The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This book is your guide to business communication that delivers the message—whether written, or spoken, in person or via e-mail—with respect for the receiver, and in all business situations. This solid overview of all facets of business communication offers numerous opportunities to practice and apply your new skills and a log to track your improvement. Readers will learn how to: • Communicate clearly and correctly to avoid misunderstanding and get your message across • Develop and use your listening skills to solve problems, diffuse conflict, teach staff, and be a more productive manager or team leader • Ask the right type of question to elicit information, encourage a response, or create a relationship • Master the techniques of successful presentations from planning to delivery • Analyze your audience before communicating your ideas in any format • Choose the most appropriate mode for communicating your message • Use effective language to express your ideas clearly in well-constructed letters, proposals, memos, and e-mail. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Managing Conflict Through Communication

Author: Dudley D. Cahn
Publisher: Pearson Higher Ed
ISBN: 0205914853
Size: 17.34 MB
Format: PDF
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Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats — print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. Learning Goals Upon completing this book, readers will be able to: Exercise positive conflict management and resolution skills Understand why communication is essential to interpersonal relationships Question the thoughts, feelings, and behaviors about conflict they have experienced in the past 0205956262 / 9780205956265 Managing Conflict Through Communication Plus MySearchLab with eText -- Access Card Package Package consists of 0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card 0205862136 / 9780205862139 Managing Conflict through Communication 5/e

Corporate Communication

Author: Joep Cornelissen
Publisher: SAGE
ISBN: 1526411822
Size: 15.94 MB
Format: PDF, ePub, Mobi
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Used by nearly 25,000 students in over 50 countries, this book incorporates current thinking and developments on corporate communication from both the academic and practitioner worlds. Combining a comprehensive theoretical foundation with numerous practical guidelines, insights will assist managers (or soon to be managers) in their day-to-day work and in their strategic and tactical communication decisions. With cases and examples from across the globe including Apple, BMW, Uber, L’Oréal and Starbucks, the new edition is updated to include more material on social media, employee communication, leadership communication and anti-corporate activism. The Fifth Edition of Corporate Communication is supported by a Companion Website and includes Full text SAGE journal articles, glossary, web links for each chapter, author-selected videos relevant to the key themes and hot topics, an authors’ blog and author videos for students as well as case study notes, PowerPoint slides, additional case studies and MCQ’s for lecturers. Suitable for students at advanced undergraduate and postgraduate levels on business management, marketing, corporate communication, public relations or business communications programmes as well as practitioners in the field.

Small Group And Team Communication

Author: Thomas E. Harris
Publisher: Waveland Press
ISBN: 1478637625
Size: 23.80 MB
Format: PDF, ePub
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Much of contemporary communication occurs between and among small groups, whether in person in a work setting or on the Internet via email, Facebook, or instant messages. How we engage in our small-group communication in each medium matters. To be effective we have to consider our group roles, norms, cohesion, process, and phases of development, as well as our personal verbal and nonverbal communication and listening styles. To succeed as a member of a team, we need to consider the limits of our personal experience and perspective, recognize the creative strength of diverse perspectives in decision making and problem solving, develop our conflict-management skills, and strengthen our leadership skills. To be successful necessitates an understanding of group process, participation style, ethical group behavior, and the influences of the medium. Small Group and Team Communication explores all these different interconnections and the communication strategies we use in our work and social groups. The authors use the systems perspective as their core approach throughout the text, treating small groups as complex open systems reliant upon communication to achieve success. Many chapters highlight the importance of considering ethics and diversity in relation to a variety of topics. Harris and Sherblom address the growing influence of computer-mediated communication to this discipline. Real-world, applied examples show students that what they’re learning aren’t simply abstract concepts, but knowledge that will serve them outside the classroom.

Guide To Managerial Communication

Author: Mary Munter
Publisher: Pearson Higher Ed
ISBN: 0133401979
Size: 30.82 MB
Format: PDF, ePub
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This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Directed primarily toward undergraduate or graduate business or communications students, this text also provides practical content to current and aspiring industry professionals. A brief, professional, reader-friendly guide to improving managerial communication. Guide to Managerial Communication is a clear, concise, practical text for cultivating effective written and oral communication in a managerial, business, government, or professional context.

Leading Groups And Teams

Author: Bonnie Thames Yarbrough
Publisher: South-Western Pub
ISBN: 9780324152548
Size: 26.79 MB
Format: PDF, ePub, Docs
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This module addresses one of the most important functions a manager performs: putting together effective teams and creating the conditions for their success. This title describes the major theories of group formation and group functioning, and explains how to create, lead, and manage teams. A unique team communication model describes strengths and weaknesses in group and team organization, as well as the resources and strategies needed to achieve group success.

Management Communication

Author: James S. O'Rourke
Publisher:
ISBN: 9781292040905
Size: 41.55 MB
Format: PDF
View: 3952
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For managerial communication courses. Strategic communication methods that support the development of ethical and effective managers at all levels of business. For professors who know students need effective communication skills to be successful in the business world, this text provides a strategic, yet practical view of managerial communication.

Management And The Arts

Author: William James Byrnes
Publisher: CRC Press
ISBN: 1317627008
Size: 16.62 MB
Format: PDF
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The fifth edition of Management and the Arts provides you with theory and practical applications from all arts management perspectives including planning, marketing, finance, economics, organization, staffing, and group dynamics. Regardless of whether you are a manager in a theatre, museum, dance company, or opera, you will gain useful insights into strategic planning, organization, and integrated management theories. Case studies, statistics, and real-world examples will allow you get a handle on all aspects of arts managements, from budgeting and fundraising, to e-marketing and social networking, to working effectively with boards and staff members. Revised to reflect the latest thinking and trends in managing organizations and people, this fifth edition features class-tested questions in each chapter, which help you to integrate the material and develop ideas about how the situations and problems could have been handled. Case studies focus on the challenges facing managers and organizations every day, and "In the News" quotes give you real-world examples of principles and theories.