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Management Communication

Author: James S. O'Rourke
Publisher: Pearson College Division
ISBN: 9780132671408
Size: 73.77 MB
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Strategic communication methods that support the development of ethical and effective managers at all levels of business. For readers who know that they need effective communication skills in order to be successful in the business world, this text provides a strategic, yet practical view of managerial communication.

Managing Conflict Through Communication

Author: Dudley D. Cahn
Publisher: Pearson Higher Ed
ISBN: 0205914853
Size: 35.16 MB
Format: PDF, Mobi
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Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats — print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. Learning Goals Upon completing this book, readers will be able to: Exercise positive conflict management and resolution skills Understand why communication is essential to interpersonal relationships Question the thoughts, feelings, and behaviors about conflict they have experienced in the past 0205956262 / 9780205956265 Managing Conflict Through Communication Plus MySearchLab with eText -- Access Card Package Package consists of 0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card 0205862136 / 9780205862139 Managing Conflict through Communication 5/e

Resource Management For Individuals And Families

Author: Elizabeth B. Goldsmith
Publisher: Cengage Learning
ISBN: 0534628567
Size: 49.97 MB
Format: PDF, ePub, Docs
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Applies the principles of planning, implementing and evaluating needs in household settings in order to facilitate better decision making and problem solving within families.

Small Group And Team Communication

Author: Thomas E. Harris
Publisher: Waveland Press
ISBN: 1478637625
Size: 55.99 MB
Format: PDF, Kindle
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Much of contemporary communication occurs between and among small groups, whether in person in a work setting or on the Internet via email, Facebook, or instant messages. How we engage in our small-group communication in each medium matters. To be effective we have to consider our group roles, norms, cohesion, process, and phases of development, as well as our personal verbal and nonverbal communication and listening styles. To succeed as a member of a team, we need to consider the limits of our personal experience and perspective, recognize the creative strength of diverse perspectives in decision making and problem solving, develop our conflict-management skills, and strengthen our leadership skills. To be successful necessitates an understanding of group process, participation style, ethical group behavior, and the influences of the medium. Small Group and Team Communication explores all these different interconnections and the communication strategies we use in our work and social groups. The authors use the systems perspective as their core approach throughout the text, treating small groups as complex open systems reliant upon communication to achieve success. Many chapters highlight the importance of considering ethics and diversity in relation to a variety of topics. Harris and Sherblom address the growing influence of computer-mediated communication to this discipline. Real-world, applied examples show students that what they’re learning aren’t simply abstract concepts, but knowledge that will serve them outside the classroom.

Communicating For Managerial Effectiveness

Author: Phillip G. Clampitt
Publisher: SAGE Publications
ISBN: 1483315711
Size: 35.92 MB
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Author, Phillip G. Clampitt (Hendrickson Professor of Business) skillfully integrates theory, research, and real-world case studies into models designed to enhance understanding of complex communication issues and guide thoughtful responses to the challenges. The book's "Wheel of Communication Effectiveness" model illustrates the unified nature of a world-class communication system. Communicating for Managerial Effectiveness, Fifth Edition equips students, managers, and executives with the strategies and tools to address common communication problems experienced in organizations with the goal of learning how to add value to their organizations by communicating more effectively. Some of these challenges include: Communicating about major changes Spanning organizational boundaries Selecting the proper communication technologies Transforming data into knowledge Addressing ethical dilemmas Providing useful performance feedback Cultivating the innovative spirit Building a world-class communication system NEW TO THE FIFTH EDITION New model for assessing, managing, and mastering traditional and developing communication technologies Emphasis on social media with current and relevant examples New research on decision-making heuristics and biases New "how-to" tools and exercises to demonstrate how to craft effective communication strategies and develop tactics "Historical Hyperlinks" feature with insights from fascinating leaders including Teddy Roosevelt, Martha Graham, Socrates, and Juliette Gordon Low to explore the communication challenges they faced and how they resolved them

Crisis Communications

Author: Kathleen Fearn-Banks
Publisher: Routledge
ISBN: 1136955968
Size: 29.16 MB
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Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks examines the steps of choosing the appropriate words to convey a message, selecting the method and channels for delivering the message, and identifying and targeting the most appropriate publics or audiences. She also addresses such important topics as avoiding potential mismanagement of communication in crisis situations. Key features of this fourth edition are: six new cases, including several international crises current discussion of communications technology as it relates to crises a Companion Website -- www.routledge.com/textbooks/fearn-banks -- with additional cases as well as supplemental materials for students and classroom resources for instructors. A Student Workbook is also available for use with this volume, providing additional pedagogy for each chapter, including discussion questions, activities, key terms, case exercises, and worksheets. Utilizing both classic and contemporary cases of real-world situations, Crisis Communications provides students in public relations and business with real-world perspectives and valuable insights for professional responses to crises. It is intended for use in crisis communications, crisis management, and PR case studies courses.

Contemporary Sport Management 6th Edition

Author: Pedersen, Paul M.
Publisher: Human Kinetics
ISBN: 1492550957
Size: 75.99 MB
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Thoroughly updated, Contemporary Sport Management, Sixth Edition, offers a complete and contemporary overview of the field. It addresses the professional component topical areas that must be mastered for COSMA accreditation, and it comes with an array of ancillaries that make instruction organized and easy.

Media Management

Author: C. Ann Hollifield
Publisher: Routledge
ISBN: 1317458540
Size: 72.75 MB
Format: PDF, ePub, Mobi
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Media Management: A Casebook Approach provides a detailed consideration of the manager’s role in today’s media organizations, highlighting critical skills and responsibilities. Using media-based cases that promote critical thinking and problem-solving, this text addresses topics of key concern to managers: diversity, group cultures, progressive discipline, training, and market-driven journalism, among others. The cases provide real-world scenarios to help students anticipate and prepare for experiences in their future careers. Accounting for major changes in the media landscape that have affected every media industry, this Fifth Edition actively engages these changes in both discussion and cases. The text considers the need for managers to constantly adapt, obtain quality information, and be entrepreneurial and flexible in the face of new situations and technologies that cannot be predicted and change rapidly in national and international settings. As a resource for students and young professionals working in media industries, Media Management offers essential insights and guidance for succeeding in contemporary media management roles.