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Managing Business Process Flows

Author: Ravi Anupindi
Publisher: Pearson Higher Ed
ISBN: 0132997614
Size: 35.55 MB
Format: PDF, ePub
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This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. A structured, data-driven approach to understanding core operations management concepts. Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process. The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter–all of which are illustrated with contemporary examples from practice.

Managing Business Process Flows Pearson New International Edition

Author: Ravi Anupindi
Publisher: Pearson Higher Ed
ISBN: 129203629X
Size: 40.66 MB
Format: PDF
View: 2482
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For graduate level courses in Operations Management or Business Processes. A structured, data-driven approach to understanding core operations management concepts. Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process. The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter–all of which are illustrated with contemporary examples from practice.

Managing Business Process Flows

Publisher: Pearson College Division
ISBN: 9780139077753
Size: 63.56 MB
Format: PDF, ePub, Docs
View: 7282
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This unique and comprehensive book presents a unifying paradigm for understanding operations, based in the belief that a large part of operations management is the design and management of business processes. The overall objective of the book is to demonstrate how managers can control process structure and process drivers to achieve desired business process performance. This framework is applied to understand which levels managers have to control: cycle time, capacity, inventory, and quality. Providing a conceptual and logically rigorous approach, Managing Business Process Flows discusses the subject in three steps: model and understand the process and its flows; study causal relationships between process structure and certain performance metrics; and formulate implications for managerial actions by filtering out managerial levers ("process drivers") and their impact on process performance. The book also identifies managerial levers, and establishes a connection between operational and financial measurements. An essential resource for all management professionals, especially Management Consultants specializing in operations and supply chains, Managers and VPs overseeing supply chains, and Plant Managers. ÿ

Process Mapping Process Improvement And Process Management

Author: Dan Madison
Publisher: Paton Professional
ISBN: 1932828044
Size: 37.37 MB
Format: PDF, ePub, Mobi
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At last, a simple, well-written survey of process redesign that will help you transform your organization into a world-class competitor. Author Dan Madison explains the evolution of work management styles, from traditional to process-focused, and introduces the tools of process mapping, the roles and responsibilities of everyone in the organization, and a logical ten-step redesign methodology. Thirty-eight design principles allow readers to custom-fit the methodology to the particular challenges within their own organizations. Additional chapters by guest writers Jerry Talley, Ph.D., and Vic Walling, Ph.D., discuss cross-department process management and using computer simulation in redesign, respectively. (Publisher)

Leadership In The Eye Of The Storm

Author: Bill Tibbo
Publisher: University of Toronto Press
ISBN: 1442621842
Size: 36.49 MB
Format: PDF, Mobi
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Corporations need great leaders – particularly during times of distress and crisis. Shareholders, employees, and longtime customers all experience firsthand the disastrous effects poor leadership can have on the human side of the business equation. Leadership in the Eye of the Storm is a practical and inspirational guide that helps professionals create opportunity out of chaos. The book's insights are gleaned from the real life experiences of four North American profiled leaders who successfully navigated through the epicenter of their own storms by focusing first on the needs of their employees and families, and then the needs of their organizations. Events discussed include the 9/11 attacks, Hurricane Katrina, and the SARS outbreak. Tibbo offers a framework emerging from these narratives that enable future leaders to identify and cultivate the skills and behaviours required to not only meet the challenges but seize the opportunities that arise in times of chaos.


Author: David Besanko
Publisher: John Wiley & Sons
ISBN: 0470563583
Size: 20.31 MB
Format: PDF, Kindle
View: 1913
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Business professionals that struggle to understand key concepts in economics and how they are applied in the field rely on Microeconomics. The fourth edition makes the material accessible while helping them build their problem-solving skills. It includes numerous new practice problems and exercises that arm them with a deeper understanding. Learning by Doing exercises explore the theories while boosting overall math skills. Graphs are included throughout the mathematical discussions to reinforce the material. In addition, the balanced approach of rigorous economics gives business professionals a more practical resource.

International Economics Second Edition

Author: Paul Torelli
Publisher: Business Expert Press
ISBN: 1631576151
Size: 60.57 MB
Format: PDF, Kindle
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Today’s news media displays an intense fascination with the global economy—and for good reason. The degree of worldwide economic integration is unprecedented. Rising globalization has lifted living standards and reduced poverty, while foreign markets and new technologies continue to present opportunities for entrepreneurs and corporations. Still, economic shocks can spread across the world in minutes, impacting billions of lives. The political framework supporting globalization is now under scrutiny, and recent elections suggest economic policies may be readjusted in the coming years. This book will help you learn about economics in everyday language, using little or no math, giving you better tools to interpret current events as well as long-term economic and political developments. Modern economics offers a powerful framework for understanding globalization, international trade, and economic growth. You may possess years of hands-on experience dealing with business cycles and foreign competitive pressures, but lack a solid grounding in economic concepts that shed light on the forces of globalization. This book is here to help.


Author: David Hartvigsen
ISBN: 9781518857966
Size: 10.71 MB
Format: PDF, Docs
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This booklet accompanies a software package called SimQuick. SimQuick is a freely-distributed Excel spreadsheet (with macros) for building simulation models of processes: waiting lines, supply chains, manufacturing facilities, and project scheduling. SimQuick is easy to learn, easy to use, and flexible in its modeling capability. Recently updated (2016), it has been used in industry and in educational settings since 2001. If you can open an Excel spreadsheet on your computer (PC or Mac), then you can immediately use SimQuick. This 3rd edition booklet presents the basics of process simulation by having the reader construct, run, and analyze simulations of realistic processes using SimQuick. It contains a wide variety of examples and exercises based on processes such as: a bank, a 1-800 call center, a fast food restaurant, a hospital emergency room, an airport security system, an inventory management system, and a software development project. The booklet supports either a quick introduction to process simulation (in as little as an hour or two of class time or independent reading), or a more in-depth treatment. To read more about this booklet and SimQuick, and to download a free copy of the SimQuick software, go to

Corporate Finance A Focused Approach

Author: Michael C. Ehrhardt
Publisher: Cengage Learning
ISBN: 1305887220
Size: 44.44 MB
Format: PDF
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Focus on the financial concepts, skills, and technological applications that are critical for you in today’s workplace with Ehrhardt/Brigham’s CORPORATE FINANCE: A FOCUSED APPROACH 6E. With its relevant and engaging presentation and numerous examples, you will learn the latest financial developments as you also learn how to maximize a firm’s value in today’s changing business environment. You will master the features and functions of spreadsheets by using chapter Excel Tool Kits, Build a Model problems, and Mini Cases that encourage “what-if” analysis on a real-time basis. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Workflow Management

Author: Kees van Hee
Publisher: MIT Press
ISBN: 026229690X
Size: 62.90 MB
Format: PDF, Docs
View: 6854
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This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization's resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary. A special Web site developed by the authors,, features animation, interactive examples, lecture materials, exercises and solutions, relevant links, and other valuable resources for the classroom.