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Managing The Unexpected

Author: Karl E. Weick
Publisher: John Wiley & Sons
ISBN: 111886249X
Size: 77.13 MB
Format: PDF, Kindle
View: 1415
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Improve your company's ability to avoid or manage crises Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organizational actions, this critical book focuses on why some organizations are better able to sustain high performance in the face of unanticipated change. High reliability organizations (HROs), including commercial aviation, emergency rooms, aircraft carrier flight operations, and firefighting units, are looked to as models of exceptional organizational preparedness. This essential text explains the development of unexpected events and guides you in improving your organization for more reliable performance. "Expect the unexpected" is a popular mantra for a reason: it's rooted in experience. Since the dawn of civilization, organizations have been rocked by natural disasters, civil unrest, international conflict, and other unexpected crises that impact their ability to function. Understanding how to maintain function when catastrophe strikes is key to keeping your organization afloat. Explore the many different kinds of unexpected events that your organization may face Consider updated case studies and research Discuss how highly reliable organizations are able to maintain control during unexpected events Discover tactics that may bolster your organization's ability to face the unexpected with confidence Managing the Unexpected, Third Edition offers updated, valuable content to professionals who want to strengthen the preparedness of their organizations—and confidently face unexpected challenges.

Managing The Unexpected

Author: Karl E. Weick
Publisher: John Wiley & Sons
ISBN: 1118862414
Size: 39.73 MB
Format: PDF, ePub, Docs
View: 7045
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Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes, terrorist attacks, bank failures, recessions, and environmental disasters.. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl E. Weick and Kathleen M. Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated with new case studies and research, the new edition of the groundbreakingManaging the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability. Managing the Unexpected is a guide for learning the hard-won lessons of high reliability organizations that are able to manage unexpected threats and bounce back in a stronger position to tackle future challenges.

Managing The Unexpected

Author: Karl E. Weick
Publisher: John Wiley & Sons
ISBN: 1118862457
Size: 68.93 MB
Format: PDF, Kindle
View: 1253
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Improve your company's ability to avoid or manage crises Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organizational actions, this critical book focuses on why some organizations are better able to sustain high performance in the face of unanticipated change. High reliability organizations (HROs), including commercial aviation, emergency rooms, aircraft carrier flight operations, and firefighting units, are looked to as models of exceptional organizational preparedness. This essential text explains the development of unexpected events and guides you in improving your organization for more reliable performance. "Expect the unexpected" is a popular mantra for a reason: it's rooted in experience. Since the dawn of civilization, organizations have been rocked by natural disasters, civil unrest, international conflict, and other unexpected crises that impact their ability to function. Understanding how to maintain function when catastrophe strikes is key to keeping your organization afloat. Explore the many different kinds of unexpected events that your organization may face Consider updated case studies and research Discuss how highly reliable organizations are able to maintain control during unexpected events Discover tactics that may bolster your organization's ability to face the unexpected with confidence Managing the Unexpected, Third Edition offers updated, valuable content to professionals who want to strengthen the preparedness of their organizations—and confidently face unexpected challenges.

Managing The Unexpected

Author: Karl E. Weick
Publisher: John Wiley & Sons
ISBN: 9780470534236
Size: 51.91 MB
Format: PDF, Kindle
View: 2514
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Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking book Managing the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability.

Sensemaking In Organizations

Author: Karl E. Weick
Publisher: SAGE
ISBN: 9780803971776
Size: 42.30 MB
Format: PDF, Kindle
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The teaching of organization theory and the conduct of organizational research have been dominated by a focus on decision-making and the concept of strategic rationality. However, the rational model ignores the inherent complexity and ambiguity of real-world organizations and their environments. In this landmark volume, Karl E Weick highlights how the `sensemaking' process shapes organizational structure and behaviour. The process is seen as the creation of reality as an ongoing accomplishment that takes form when people make retrospective sense of the situations in which they find themselves.

Making Sense Of The Organization Volume 2

Author: Karl E. Weick
Publisher: John Wiley & Sons
ISBN: 0470685328
Size: 61.34 MB
Format: PDF, Docs
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Making Sense of the Organization elaborates on the influential idea that organizations are interpretation systems that scan, interpret, and learn. These selected essays represent a new approach to the way managers learn and act in response to their environment and the way organizational change evolves. Readers of this volume will find a wealth of examples and insights which go well beyond thinking and cognition to explain action. The author's ideas are at the forefront of our thinking on leadership, teams, and the management of change. “This book engages the puzzle of impermanence in organizing. Through rich examples, evocative language, artful literature citing, and imaginative connecting, Weick re-introduces core ideas and themes around attending, interpreting, acting and learning to unlock new insights about impermanent organizing. The wisdom in this book is timeless and timely. It prods scholars and managers of organizations to complicate their views of organizing in ways that enrich thought and action.” - Jane E. Dutton, Robert L. Kahn Distinguished University Professor, University of Michigan

Organizational Moral Learning

Author: Ryan S. Bisel
Publisher: Routledge
ISBN: 1317312511
Size: 52.72 MB
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Extensive work in psychology and neuroscience reveals that individuals are born with moral intuitions, and this volume capitalizes on that recent insight to provide a new perspective on how to lead organizational ethics. Organizational Moral Learning presents communication-based recommendations for managers and leaders to encourage authentic moral dialogue at work so that these discussions can be used to update work practices vigilantly as organizations strive for ethical excellence. Organizational ethics are crucial to individual, organizational, national, and even global well-being, and this work leads a revolution in thinking about how to manage organizational ethics. Written accessibly for students and practitioners alike, this book provides a leading-edge look at organizational ethics based on science and research applicable to a worldwide audience.

The Definitive Handbook Of Business Continuity Management

Author: Andrew Hiles
Publisher: John Wiley & Sons
ISBN: 0470670142
Size: 71.94 MB
Format: PDF, Mobi
View: 6668
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With a pedigree going back over ten years, The DefinitiveHandbook of Business Continuity Management can rightly claim tobe a classic guide to business risk management and contingencyplanning, with a style that makes it accessible to all businessmanagers. Some of the original underlying principles remain thesame – but much has changed. This is reflected in thisradically updated third edition, with exciting and helpful newcontent from new and innovative contributors and new case studiesbringing the book right up to the minute. This book combines over 500 years of experience from leadingBusiness Continuity experts of many countries. It is presented inan easy-to-follow format, explaining in detail the core BCactivities incorporated in BS 25999, Business ContinuityGuidelines, BS 25777 IT Disaster Recovery and other standards andin the body of knowledge common to the key business continuityinstitutes. Contributors from America, Asia Pacific, Europe, China, Indiaand the Middle East provide a truly global perspective, bringingtheir own insights and approaches to the subject, sharing bestpractice from the four corners of the world. We explore and summarize the latest legislation, guidelines andstandards impacting BC planning and management and explain theirimpact. The structured format, with many revealing case studies,examples and checklists, provides a clear roadmap, simplifying andde-mystifying business continuity processes for those new to itsdisciplines and providing a benchmark of current best practice forthose more experienced practitioners. This book makes a massive contribution to the knowledge base ofBC and risk management. It is essential reading for all businesscontinuity, risk managers and auditors: none should be withoutit.

The Social Psychology Of Organizing

Author: Karl E. Weick
Publisher: McGraw-Hill Humanities, Social Sciences & World Languages
ISBN: 9780075548089
Size: 61.52 MB
Format: PDF
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An introduction to organizing - Tactics for thinking about organizing - Interdependence and organizing - Interlocked behaviors and organizing - Natural selection and organizing - Enactment and organizing - Selection and organizing - Retention and organizing - Implications of organizing.

Managing The Risks Of Organizational Accidents

Author: James Reason
Publisher: Routledge
ISBN: 1134855354
Size: 54.25 MB
Format: PDF, ePub, Docs
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Major accidents are rare events due to the many barriers, safeguards and defences developed by modern technologies. But they continue to happen with saddening regularity and their human and financial consequences are all too often unacceptably catastrophic. One of the greatest challenges we face is to develop more effective ways of both understanding and limiting their occurrence. This lucid book presents a set of common principles to further our knowledge of the causes of major accidents in a wide variety of high-technology systems. It also describes tools and techniques for managing the risks of such organizational accidents that go beyond those currently available to system managers and safety professionals. James Reason deals comprehensively with the prevention of major accidents arising from human and organizational causes. He argues that the same general principles and management techniques are appropriate for many different domains. These include banks and insurance companies just as much as nuclear power plants, oil exploration and production companies, chemical process installations and air, sea and rail transport. Its unique combination of principles and practicalities make this seminal book essential reading for all whose daily business is to manage, audit and regulate hazardous technologies of all kinds. It is relevant to those concerned with understanding and controlling human and organizational factors and will also interest academic readers and those working in industrial and government agencies.