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Managing Uncertainty In Organizational Communication

Author: Michael W. Kramer
Publisher: Routledge
ISBN: 1135613915
Size: 26.71 MB
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In this book, Michael W. Kramer applies uncertainty reduction theory (URT)--a key theory in current communication scholarship--to the context of organizational communication. Examining URT and the range of research applicable to organizational settings, Kramer proposes a groundbreaking theory of managing uncertainty (TMU), which synthesizes prior research while also addressing its criticisms. Examples are provided to illustrate the principles of the TMU at both the individual and collective (group/organizational) levels of analysis. Original studies based on the theory show that it provides a useful extension of URT, addressing some concerns raised by critics of that earlier model. Kramer illustrates that, as a model in progress, TMU will change as new research and insights build upon it. Managing Uncertainty in Organizational Communication assists readers in understanding and researching uncertainty in communication, which encourages additional changes and improvements to the model. It is of primary interest to scholars, researchers, and practitioners in organizational, interpersonal, and group communication.

New Perspectives On Risk Communication

Author: Asa Boholm
Publisher: Routledge
ISBN: 1317981898
Size: 47.28 MB
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That risk communication ranks high on the policymaking agenda is beyond discussion today. The field is a point of intersection of social communication, practical management and policy making. It covers such diverse activities as to inform and educate the public about risk, and risk management in order to influence attitudes and behaviour, to act in situations of emergency or crises, to aid in decision-making and to assist in conflict resolution. Communication has grown into a major concern in current risk governance based on network co-ordinated management of public affairs conducted by authorities and companies and is recognized as a key component in the government of risk. This is especially salient in policy fields relating to environmental planning and resource management, urban planning, chemical and food regulation, or infrastructure planning, development and maintenance. This book explores risk communication research with a focus on new theoretical perspectives, research findings, and applied goals. It reflects on a broad range of innovative theoretical perspectives, methodological approaches and empirical areas. This book was published as a special issue of the Journal of Risk Research.

Uncertainty Information Management And Disclosure Decisions

Author: Tamara Afifi
Publisher: Routledge
ISBN: 1135890560
Size: 43.49 MB
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This volume integrates scholarly work on disclosure and uncertainty with the most up-to-date, cutting edge research, theories, and applications. Uncertainty is an ever-present part of human relationships, and the ways in which people reduce and/or manage uncertainty involves regulating their communication with others through revealing and concealing information. This collection is devoted to collating knowledge in these areas, advancing theory and presenting work that is socially meaningful. This work includes contributions from renowned scholars in interpersonal uncertainty and information regulation, focusing on processes that bridge boundaries within and across disciplines, while maintaining emphasis on interpersonal contexts. Disciplines represented here include interpersonal, family, and health communication, as well as relational and social psychology. Key features of the volume include: comprehensive coverage integrating the latest research on disclosure, information seeking, and uncertainty a highly theoretical content, socially meaningful in nature (applied to real-world contexts) an interdisciplinary approach that crosses sub-fields within communication. This volume is a unique and timely resource for advanced study in interpersonal, health, or family communication. With its emphasis on theory, the book is an excellent resource for graduate courses addressing theory and/or theory construction, and it will also appeal to scholars interested in applied research.

Risk Based Thinking

Author: Tony Muschara
Publisher: Routledge
ISBN: 1351400169
Size: 44.92 MB
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Society at large tends to misunderstand what safety is all about. It is not just the absence of harm. When nothing bad happens over a period of time, how do you know you are safe? In reality, safety is what you and your people do moment by moment, day by day to protect assets from harm and to control the hazards inherent in your operations. This is the purpose of risk-based thinking, the key element of the six building blocks of Human and Organizational Performance (H&OP). Generally, H&OP provides a risk-based approach to managing human performance in operations. But, specifically, risk-based thinking enables foresight and flexibility—even when surprised—to do what is necessary to protect assets from harm but also achieve mission success despite ongoing stresses or shocks to the operation. Although you cannot prepare for every adverse scenario, you can be ready for almost anything. When risk-based thinking is integrated into the DNA of an organization’s way of doing business, people will be ready for most unexpected situations. Eventually, safety becomes a core value, not a priority to be negotiated with others depending on circumstances. This book provides a coherent perspective on what executives and line managers within operational environments need to focus on to efficiently and effectively control, learn, and adapt.

Changing The News

Author: Wilson Lowrey
Publisher: Routledge
ISBN: 113525236X
Size: 45.35 MB
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Changing the News examines the difficulties in changing news processes and practices in response to the evolving circumstances and struggles of the journalism industry. The editors have put together this volume to demonstrate why the prescriptions employed to salvage the journalism industry to date haven’t worked, and to explain how constraints and pressures have influenced the field’s responses to challenges in an uncertain, changing environment. If journalism is to adjust and thrive, the following questions need answers: Why do journalists and news organizations respond to uncertainties in the ways they do? What forces and structures constrain these responses? What social and cultural contexts should we take into account when we judge whether or not journalism successfully responds and adapts? The book tackles these questions from varying perspectives and levels of analysis, through chapters by scholars of news sociology and media management. Changing the News details the forces that shape and challenge journalism and journalistic culture, and explains why journalists and their organizations respond to troubles, challenges and uncertainties in the way they do.

The Silicone Breast Implant Story

Author: Marsha L. Vanderford
Publisher: Routledge
ISBN: 1136689087
Size: 29.72 MB
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This volume examines one health issue -- breast implants -- across a series of contexts often thought to be separate -- media coverage, doctor-patient interaction, doctor-doctor professional communication, support group dialogues, public relations campaigns, and more. In so doing, it provides a narrative of how communication shapes the individual perceptions of health, government, and social policy concerning health care. At the core of the silicone breast implant controversy is the need for people to act amid uncertainty about the health risks involved. This need to weigh action in the midst of uncertain risk characterizes a large number of health issues. The attempts of patients, physicians, drug manufacturers, and others to seek and provide both information and influence makes communication central to these issues. Consequently, the questions explored in this volume will interest a diverse group of readers. This audience includes plastic surgeons in particular, physicians in general, and anyone involved with women's health issues. As the medical profession struggles with its identity amid changes in public attitudes, government regulations, and medical practices, this volume's findings concerning media portrayals of doctors and medical devices become even more important. Finally, this study reveals how interrelated public information and private decisions are, and how closely media and interpersonal relationships fit. Tracing one medical issue across interpersonal, organizational, public relations, and mediated forums has clearly demonstrated the multiple ways those communication channels overlap and inform one another.

Key Issues In Organizational Communication

Author: Owen Hargie
Publisher: Routledge
ISBN: 1134508239
Size: 40.37 MB
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It is often said that the practice of management is in crisis, and that managers are now finding it harder than ever to develop strategies which withstand the shocks of the marketplace. This illuminating book cuts through these conflicting issues to show how organizational communication plays a vital role in confronting uncertainty. Arguing that many managers fail to adequately consider the communication consequences of the decision making process and its impact on organizational effectiveness, Hargie and Tourish present here numerous organizational communication insights, and show how they reveal a way through these dilemmas. Based on cutting-edge research findings and case studies, this book features contributions from the UK, USA, Canada, New Zealand and Norway, bringing multiple perspectives to this topical subject. The result is a comprehensive guide to organizational communication useful for managers, academics and students.

Anthropology And Risk

Author: Asa Boholm
Publisher: Routledge
ISBN: 1317754611
Size: 56.46 MB
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Drawing on theory from anthropology, sociology, organisation studies and philosophy, this book addresses how the perception, communication and management of risk is shaped by culturally informed and socially embedded knowledge and experience. It provides an account of how interpretations of risk in society are conditioned by knowledge claims and cultural assumptions and by the orientationof actors based on roles, norms, expectations, identities, trust and practical rationality within a lived social world. By focusing on agency, social complexity and the production and interpretation of meaning, the book offers a comprehensive and holistic theoretical perspective on risk, based on empirical case studies and ethnographic enquiry. As a selection of Åsa Boholm’s publications throughout her career, along with a newly written introduction overviewing the field, this book provides a unified perspective on risk as a construct shaped by social and cultural contexts.This collection should be of interest to students and scholars of risk communication, risk management, environmental planning, environmental management and environmental and applied anthropology.

Applied Organizational Communication

Author: Thomas E. Harris (Ph. D.)
Publisher: Lawrence Erlbaum
ISBN:
Size: 28.65 MB
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This volume bridges the gap between practicing organizational communication consultants, organizational communication courses, and the student. Combining theory with actual applied communication practices, the text is based on the integration of perspectives, principles, and pragmatics rather than case studies and insights. In-depth examination is provided for verbal and nonverbal communication, channels, networks, listening, symbolic behavior, interpersonal and small group communication, leadership, conflict management, motivation, and new communication technologies. The coverage is current, incorporating vital organizational issues such as empowering, self-directed work units, and human-computer interfaces. Applied Organizational Communication provides a thorough analysis of the forces and influences in organizational communication. This text: *explains the impact of critical environmental influences on all levels; *provides extensive discussion of teams, leadership, technology, listening, and interpersonal communication; *offers current analysis, utilizing a broad base of information and research; and *Establishes links between organizational communication and perceptions, theory, networks, and symbolic behavior. Building on the successful foundation of the first volume, this second edition has been thoroughly revised, reflecting the current state of organizational communication theory and research. Highlights of this edition include: *extensive topical coverage; *integrated discussion of change, diversity, and digital age issues in all chapters; *updated analysis of major issues and influences in organizational communication; and *real-world examples. As an accessible and practical examination of organizational communication, this textbook is an excellent course text and serves as a valuable resource. It is intended for use in organizational communication, leadership, organizational development, and organizational intervention courses at the advanced undergraduate and graduate levels.

Managing Organizations In The Creative Economy

Author: Paul Saintilan
Publisher: Routledge
ISBN: 1317290798
Size: 66.31 MB
Format: PDF, ePub
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The creative and cultural industries represent a growing and important sector in the global economy. Thriving in these industries is particularly tough and organizations face unique challenges in the digital age. This textbook provides a vivid initiation into the creative industries workplace. Managing Organizations in the Creative Economy is the first textbook of its kind, introducing organizational behaviour theories and applying them to the creative world. The text is underpinned by the latest research and theoretical insights into creative industries management and organisational behaviour, covering contemporary issues such as business decision-making, ethics, and sexuality. The authors bring theory to life through practical examples and cases provided by industry experts, supported by specially created companion videos featuring managerial responses to the cases. This unique textbook provides readers with an applied theoretical understanding of organizational behaviour that will be of particular benefit to those looking to work in the creative and cultural industries. Students on courses such as arts business, arts management, music business and even the broader study of the entertainment industries will find this to be a vital read.