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People Styles At Work And Beyond

Author: Robert Bolton
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814413420
Size: 16.66 MB
Format: PDF
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The book reveals the strengths and weaknesses of four different people styles, providing practical techniques that work both on the job and off. Now including all new chapters on personal relationships, parenting, and more.

People Styles At Work

Author:
Publisher: AMACOM Div American Mgmt Assn
ISBN: 9780814415979
Size: 60.77 MB
Format: PDF, ePub, Mobi
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Presents suggestions for dealing with people differences on the job in order to improve work relationships

Social Style Management Style

Author: Robert Bolton
Publisher: AMACOM
ISBN: 0814424384
Size: 27.43 MB
Format: PDF, Docs
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What is social style, and how can you make it work for you in a business situation? Your success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, management experts Robert Bolton and Dorothy Grover Bolton show you how to assess various behavior patterns and how to use that knowledge to capitalize on your strengths, minimize your weaknesses, and get the results you want from others. Are you predominantly an Amiable, an Analytical, an Expressive, or a Driver? Nearly everyone, according to Boltons' extensive research, uses on of the four basic social styles more often than the others. No style is better than any other, but each does bring with it a unique pattern of strengths and weaknesses. This book shows you not only how to recognize your particular style but also how to use that knowledge to manage others more effectively, set appropriate life goals and career paths, plan a sound self-improvement plan, increase your creativity, and more. Te best managers, claim the Boltons, excel at being what they are rather than at trying to be what they are not. If you feel that your effectiveness at work could be increased by better interpersonal skills but are tired of theories that want you to overhaul yourself to fit some uncomfortable, impersonal ""management style,"" then let Social Style/Management Style improve your dealings with others and still let you be yourself.

Whale Done Parenting

Author: Ken Blanchard
Publisher: ReadHowYouWant.com
ISBN: 1458724743
Size: 68.45 MB
Format: PDF, Kindle
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How is it they can get the most feared predator in the ocean to urinate on cue, and we can't get our son to stand up and pee into the toilet. Amy Sheldrake's new job at Aqua World, a fictitious marine park in Key West, is one of learning the ropes to become a trainer of killer whales. As the working mother of two-year-old Josh, she is likewise challenged on the home front. Readers of Amy's story share her discovery of how the philosophy of Whale Done animal training can be put into practice in her job as a parent. Once Amy and her husband Matt get the hang of the Whale Done principles, they're able to bring them to bear on bedtime routines, dealing with tantrums, introducing new foods, teaching Josh to share, avoiding overuse of the word No, learning to care for a pet, and instituting time-outs.Whale Done is much more than a set of techniques; it is a way of looking at people and seeing the best that is in them. Great leaders, saints and sages have developed this skill. Since most of us parents are less advanced than those paragons, we need a primer for how to bring out the best in our children.

The Magic Of Communication Styles

Author: Paul Endress
Publisher:
ISBN: 9780692645666
Size: 42.51 MB
Format: PDF, ePub, Mobi
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Communication Is a Skill That Makes Everything Else BetterHave you ever wondered why some people just don't "get it"? When was the last time you were on the receiving end of a bad communication and thought that you "heard" someone else say one thing, only to find out he or she really meant something else? In The Magic of Communication Styles, interpersonal communication expert Paul Endress gives you a simple system you can use to understand your natural communication tendencies and the tendencies of those around you. Then join the story of the employees of 366 Solar as they use Paul's system to understand and become more effective with each other - and show you how to do the same.In these pages you'll discover:* One easy change in thinking that takes seconds to implement and gives you a lifetime of improvement* How to use the Circle of Styles to quickly get better results from every interaction* How to quickly "map" anyone's style so you can instantly understand them* What makes difficult people "difficult" and how to get them to stop their difficult behavior with you* How to turn the four primary motivations behind every communication to your advantageBecome a better communicator now and enjoy the benefits for the rest of your life.

Get Better

Author: Todd Davis
Publisher: Simon and Schuster
ISBN: 1501158309
Size: 51.46 MB
Format: PDF, Mobi
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The chief people officer at FranklinCovey outlines anecdotal and practical recommendations for how organizations of any size or type can create a competitive advantage by building effective relationships.

Working With Difficult People Second Revised Edition

Author: Amy Cooper Hakim
Publisher: Penguin
ISBN: 0143111876
Size: 61.20 MB
Format: PDF
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A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

What Great Trainers Do

Author: Robert Bolton
Publisher: AMACOM
ISBN: 0814420079
Size: 28.89 MB
Format: PDF, Kindle
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Corporate trainers are tasked with an awesome responsibility-helping individuals develop the skills they need to advance their careers and boost their organizations' bottom lines. It's a challenging job, but What Great Trainers Do is here to help-providing a proven structure for dynamic workshops along with surefire strategies for blending course content with fluid interaction. Readers will learn how to: Organize presentations for maximum impact * Use activities to connect participants to the content and each other * Create visual aids that reinforce key points * Fine-tune their delivery * Listen actively and read the group * Address questions and concerns * Make presentations interactive-involving learners early and often * Manage the tough moments * Handle resistance * Use debriefs, demonstrations, and deliberate practice to solidify performance, improve applicability, and make training stick * Adapt the course to fit the participants * Promote positive group process * And much more Great training doesn't happen by accident. Accessible and practical, What Great Trainers Do is a one-stop resource for reliable, repeatable learning results.

Listen Up Or Lose Out

Author: Robert Bolton
Publisher:
ISBN: 9780814432013
Size: 78.72 MB
Format: PDF, Docs
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Want better results? Talk less and listen more. Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. When you actively listen, you learn to gather perspectives, bridge differences, and resolve problems. Absorbing what a person is saying, thinking, and feeling sets the stage for dramatically improved relationships and increased professional success. Listen Up or Lose Out pulls this underused tool out from the shadows and highlights its role in effective communications. Step by step, the book breaks down listening into a set of learnable skills, explaining how to: Avoid the urge to criticize, question, or advise - Focus on the speaker's point of view - Ask the right questions, in the right order - Restate the speaker's key points and keep the conversation moving - Read people's feelings and reflect them back - Find solutions together Skilled listeners experience fewer conflicts, make better decisions, and discover opportunities that others might miss. No amount of talking beats great listening!

Let The Story Do The Work

Author: Esther Choy
Publisher: AMACOM
ISBN: 0814438024
Size: 23.29 MB
Format: PDF, Mobi
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People forget facts, but they never forget a good story. \It sounds so simple: Incorporate a story and people will remember your message. But when you get down to crafting one, there's nothing easy about it. Material for stories surrounds us. Yet few people are skilled at sharing personal anecdotes and even fewer know how to link them to professional goals. Whether you want to stand out in the interview process, add punch to a presentation, or make a compelling case for a new initiative, Let the Story Do the Work shows you how to mine your experience for simple narratives that convey who you are, what you want to achieve, and why others should care. Packed with enlightening examples, the book explains how to find the perfect hook, structure your story...and deliver it at the right time in the right way. You'll discover how to use stories to: Capture attention * Engage your audience * Change minds * Inspire action * Bring facts and data to life * Clarify challenging concepts * Pitch persuasively * Fundraise effectively * And more Never underestimate the power of a great story. Learn to leverage the elements of storytelling-and turn everyday communications into opportunities to connect, gain buy-in, and build lasting relationships.