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Police Services

Author: Paresh Wankhade
Publisher: Springer
ISBN: 3319165682
Size: 60.79 MB
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This volume provides fresh insights and management understanding of the changing role of policing against the backdrop of massive cuts in public expenditure experienced and the changing landscape of policing. The challenges of funding, training, online-crimes and cultural transformation are now felt globally. The need to learn and adapt from suitable models of police service delivery have never been greater. The book offers critical insights into the theory and practice of strategic and operational management of police services and the related professional and policy aspects. One of the highlight of this volume is to bring together scholarship using experts- academics, practitioners and professionals in the field, to each of the chosen topics. The chapters are based in the practical experiences of the authors and are written in a way that is accessible and suitable for a range of audiences. We are confident that this book will cater to a wider audience to inform policy and practice, both in the UK and internationally. Sir Peter Fahy QPM, Chief Constable, Greater Manchester Police Policing across the world is facing an increasing complexity of demand and public expectation creating new challenges for leadership and management. The contributors to this work are among the leading thinkers in policing and present important new insights into both the past and the way forward. It will be welcomed by all those convinced that radical new approaches are required across the public services. Bill Skelly, Deputy Chief Constable, Devon and Cornwall Police, UK At times it feels that the focus on leadership in the police service is all about what went wrong; the negative influences of a tightly-knit culture; and the almost inevitable rise of the technocrat. It is refreshing to read a book that seeks new insights into the positive influences of police leadership and offers the prospect of a more emotionally aware and spiritually rich approach as to how those insights may be practically employed for the benefit of all in the police family and the communities we serve.

Ambulance Services

Author: Paresh Wankhade
Publisher: Springer
ISBN: 3319186426
Size: 22.73 MB
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This volume provides fresh insights and management understanding of the changing role of the ambulance services against the backdrop of massive cuts in health budgets around the world and the changing context of pre-hospital care within the wider healthcare networks. The challenges of funding, training and cultural transformation are now felt globally. The need to learn and adapt from suitable models of ambulance service delivery have never been greater. The book offers critical insights into the theory and practice of strategic and operational management of ambulance services and the leadership needs for the service. One of the highlight of this volume is to bring together scholarship using experts- academics, practitioners and professionals in the field, to each of the chosen topics. The chapters are based in the practical experiences of the authors and are written in a way that is accessible and suitable for a range of audiences. We are confident that this book will cater to a wider audience to inform policy and practice, both in the UK and internationally. Paresh Wankhade is Professor of Leadership and Management at Edge Hill University, UK Kevin Mackway-Jones is the Medical Director at North West Ambulance Service NHS Trust, UK Endorsements “This unique and valuable publication, charts the history and development of the ambulance service in England over the last hundred years or so. The role of this key emergency service h as always been important, and arguably never more so than today. The contributing authors have not only provided the reader with great insights into where the service has come from and the leadership challenges it has, and continues to face; it also gives examples of how the future could look as our journey of transformation continues.” Peter Bradley CBE, MBA (and author of Taking Healthcare to the Patient 2005), Chief Executive Officer. St John National Headquarters, New Zealand "With a year on year increase in demand for emergency ambulances and over 9 million calls annually, the UK Ambulance Service must change from its emergency care and transport focus model. With the increase in professionalism of paramedics and an uplift in assessment and clinical skills the modern paramedic is increasingly able to treat at home, direct patients with alternative care pathways and avoid transportation to overburdened Emergency Departments. Whilst there is some historical and cultural resistance to change there is a need for further development in clinical skills and a new perspective for the future Ambulance Service. This book brings together practitioners, managers, academics and provides a broad understanding of the major management issues in the UK Ambulance Service. It includes the history of the Ambulance Service, quality and risk management issues, commissioning, leadership, intra-operability and shape of the future ambulance servic e. The content will be of interest to students, practitioners and academics". Sir Keith Porter, Professor of Clinical Traumatology, University Hospitals Birmingham NHS Foundation Trust, United Kingdom

Fire And Rescue Services

Author: Peter Murphy
Publisher: Springer
ISBN: 3319621556
Size: 17.14 MB
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This unique text fills a major gap in the emergency services literature by surveying the research on fire and rescue service management in the UK. An extensive evidence base focuses on organizational culture, leadership skills, standards, and accountability, emphasizing the services’ dual roles as first responders and guardians of public safety and prevention. The implications for international public health and safety programs are made clear as the services’ recent history illustrates the complex challenges typical of functioning within local and national political contexts. Chapters take on a broad range of management, leadership, service delivery, and staffing concerns, including: · Evolution and adaptation of fire and rescue services during periods of expansion and austerity. · Civil protection as a local and national priority. · Structural issues: assessments and improvements, collaborations with other services. · Emerging social concerns: diversity, gender equality, the aging worker population. · The concepts and consequences of heroes and heroism. · Future directions for governance, transparency, and accountability. Fire and Rescue Services complements the earlier volumes in the Leadership & Management of Emergency Services series with equal parts realism and vision. It should interest a wide audience of public policymakers, public managers, and emergency service personnel, as well as academics and researchers.

Police Administration

Author: Gary W Cordner
Publisher: Routledge
ISBN: 1455731196
Size: 29.54 MB
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Police Administration provides a thorough overview of what police supervisors and administrators need to know. The text examines police administration from four distinct perspectives: a systems perspective (the interrelatedness among units and organizations); a traditional, structural perspective (administrative principles, management functions, and the importance of written guidelines); a human behavioral perspective (the human element in organizations); and a strategic management perspective (communications and information systems, performance evaluation, strategies and tactics, and promising approaches to increasing police agency effectiveness). In addition to detailed coverage of management functions and organizational principles, the book emphasizes diversity principles and developing police agencies as learning organizations. A concluding chapter covers contemporary issues, including community engagement, collaboration, globalization, racial profiling, mass media and social media, cyber-crime, terrorism, and homeland security. The eighth edition includes analysis of timely matters such as technology, the police intelligence function, information sharing, interagency cooperation, and more. Each chapter is enhanced with learning objectives, discussion questions, and feature boxes. Six case studies with discussion questions provide opportunities for the reader to review real-world situations.

New Perspectives In Policing

Author: Emerald Group Publishing Limited
Publisher: Emerald Group Publishing
ISBN: 1785608843
Size: 69.62 MB
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New Perspectives in Policing: Stress, Public Perception' examines the evolving nature of Policing policy, practice and management in an era of ever increasing demands for efficiency, transparency and accountability. The collection assesses the impact of public perception and stress, presenting detailed analyses and new conceptual frameworks.

The Search For Leadership

Author: William Tate
Publisher: Triarchy Press Limited
ISBN: 0955768179
Size: 21.21 MB
Format: PDF, Mobi
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"The author pulls no punches in his examination of leadership in business, politics and institutions like the police and the Health Service. Using forensic analysis, cogent argument and damning case studies, he shows why conventional leadership models and programs miss the point and waste our money. In their place he presents a proven and practical 'Systems Thinking' approach that will transform the way leadership is developed, applied and held accountable for delivering results. Split into two parts - the thinking challenge and the more practical intervention challenge - it tackles each aspect of leadership on a theme-by-theme basis and is an invaluable resource for anyone working to improve leadership in an organization. The chapters provide an in-depth focus on current leadership issues, from discussing the difference between managing and leading, through learning the language of Systems Thinking and developing a leadership culture, to exploring a range of processes by which leadership can be held to account."--Publisher.

Reducing Crime

Author: Jerry Ratcliffe
Publisher: Routledge
ISBN: 1351132334
Size: 42.35 MB
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How do I reduce crime in my police command? How do I tackle chronic crime problems? How do I address the long-term issues that have plagued my community? How do I analyze crime and criminal behaviour? How do I show evidence of success in crime reduction? What works, what doesn’t, and how do we know? Providing answers to these questions and more, this engaging and accessible book offers a foundation for leadership in modern policing. Blending concepts from crime science, environmental criminology, and the latest research in evidence-based policing, the book draws on examples from around the world to cover a range of issues such as: how to analyze crime problems and what questions to ask, why the PANDA model is your key to crime reduction, key features of criminal behavior relevant to police commanders, the current research on what works in police crime prevention, why to set up systems to avoid surprises and monitor crime patterns, how to develop evidence of your effectiveness, forming a crime reduction plan, tracking progress, and finally, how to make a wider contribution to the policing field. Crammed with useful tips, checklists and advice including first-person perspectives from police practitioners, case studies and chapter summaries, this book is essential reading both for police professionals taking leadership courses and promotion exams, and for students engaged with police administration and community safety.

Police Leadership And Management

Author: Margaret Mitchell
Publisher: Federation Press
ISBN: 9781862876491
Size: 19.57 MB
Format: PDF
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The challenges for police leaders and managers worldwide are surprisingly consistent. This volume presents fresh and unusual perspectives from Australia on the new contexts and challenges of contemporary police leadership and management. It provides practitioners, researchers and students with a breadth and depth of background that enables them to understand the often politically complex environment of crime and disorder management faced by those in leadership roles. The contributors to the volume recognise that modern operational policing must embrace partnership models in order to manage crime and disorder, and that, while command and control models are still an essential of many aspects of policing, managing police officers and staff increasingly depends on their professional development and encouraging enthusiasm and innovation. The authors also write against a background of intense political, media and community scrutiny of police work. The wide range of topics explores what is changing, what is known about the impact of these changes and what leaders and managers now need to be able to do or anticipate as a consequence.

Public Service Operations Management

Author: Zoe J. Radnor
Publisher: Routledge
ISBN: 1317602951
Size: 70.29 MB
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How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.

Leadership Resilience

Author: Ginger Charles
Publisher: Routledge
ISBN: 131710692X
Size: 58.44 MB
Format: PDF, Kindle
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Leadership is demanding and challenging. How do leaders cope? How do they remain fit and strong, and thrive? The authors of Leadership Resilience, a business school academic and a police officer, suggest that many challenges faced by leaders are similar to the challenges experienced by police officers. The isolation; the pressure not to show personal emotions; the expectation that they will deal effectively with confused, frustrated and angry people; and that they can deal with delivering bad news; all contribute to the pressures bearing on leaders and police officers everywhere. The authors argue that these challenges are more pronounced in policing and so more readily identifiable than in other leadership situations. They explore challenges experienced by police officers, look at how they cope with them, and draw lessons for those undertaking leadership roles more generally. Leadership Resilience provides accounts from police officers, in their own words, of difficult experiences they encounter. They describe their feelings about what was important and how they coped with it. Each account is followed by an analysis highlighting what is discussed, and not discussed, in the accounts and identifying lessons that can be drawn by leaders in other situations. All is presented so that it is relevant to different cultures demanding different styles of leadership. Analysis of the engaging experiences featured will help leaders struggling with the gap between leadership education and capability and the demands made of them to survive and thrive, while maintaining their physical, mental, emotional, and spiritual health.