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Management Of Service Businesses In Japan

Author: Yasuhiro Monden
Publisher: World Scientific
ISBN: 9814374679
Size: 33.26 MB
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With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style OC hospitalityOCO in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry.The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area.

Japanese Influences And Presences In Asia

Author: Ian Reader
Publisher: Routledge
ISBN: 113681969X
Size: 54.65 MB
Format: PDF, ePub
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While scholarly works on this topic have to date mainly concentrated on Japan's influences in economic and political terms, this volume examines Japanese influences in Asia from a broader perspective. The text takes into account human factors, such as the presence of Japanese people as workers, managers and visitors in Asian societies and the flow of Japanese goods in terms on their impact on popular culture. In addition, the book examines the feelings within other Asian nations such as India and Malaysia to the Japanese presence, looking at Japanese the people’s aspirations, expectations and at times disappointments. Written by Asian and Western scholars from variety of academic perspectives, the essays in this volume analyze the topic at both macro- and micro-levels. They examine the variegated and highly differing influences and presences of Japan as seen from a number of view points, from street perspectives and the world of popular culture, to global political issues, to questions of regional investment and the cultural and economic aspirations of Chinese students in Japan.

The Postwar Developments Of Japanese Studies In The United States

Author: Helen Hardacre
Publisher: BRILL
ISBN: 9789004109810
Size: 74.32 MB
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This volume of twelve essays with useful bibliographies, in the fields of history, art, religion, literature, anthropology, political science, and law, documents the history of United States scholarship on Japan since 1945.

Fit For Growth

Author: Couto
Publisher: John Wiley & Sons
ISBN: 1119268532
Size: 47.16 MB
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A practical approach to business transformation Fit for Growth* is a unique approach to business transformation that explicitly connects growth strategy with cost management and organization restructuring. Drawing on 70-plus years of strategy consulting experience and in-depth research, the experts at PwC’s Strategy& lay out a winning framework that helps CEOs and senior executives transform their organizations for sustainable, profitable growth. This approach gives structure to strategy while promoting lasting change. Examples from Strategy&’s hundreds of clients illustrate successful transformation on the ground, and illuminate how senior and middle managers are able to take ownership and even thrive during difficult periods of transition. Throughout the Fit for Growth process, the focus is on maintaining consistent high-value performance while enabling fundamental change. Strategy& has helped major clients around the globe achieve significant and sustained results with its research-backed approach to restructuring and cost reduction. This book provides practical guidance for leveraging that expertise to make the choices that allow companies to: Achieve growth while reducing costs Manage transformation and transition productively Create lasting competitive advantage Deliver reliable, high-value performance Sustainable success is founded on efficiency and high performance. Companies are always looking to do more with less, but their efforts often work against them in the long run. Total business transformation requires total buy-in, and it entails a series of decisions that must not be made lightly. The Fit for Growth approach provides a clear strategy and practical framework for growth-oriented change, with expert guidance on getting it right. *Fit for Growth is a registered service mark of PwC Strategy& Inc. in the United States

Japan On The Silk Road

Author:
Publisher: BRILL
ISBN: 9004274316
Size: 18.24 MB
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Japan on the Silk Road provides the historical background indispensable for understanding today’s Japan perspectives and policies in the vast area of Eurasia. For the first time it brings a detailed account of the history of Japanese activities along the Eurasian landmass across the Middle East and Central Asia in modern history.

Holistic Business Process Management Theory And Pratice

Author: Lee Gunyung
Publisher: World Scientific
ISBN: 9813209852
Size: 30.73 MB
Format: PDF
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Holistic Business Process Management focuses on building business process management (BPM) as a model to address the importance of BPM views, analyze the effectiveness of the approach, and study the research trends in BPM. The book includes case studies of Japanese and Korean companies and BPM models suitable for small and medium-sized enterprises (SMEs) anywhere in the world.

The Power To Compete

Author: Hiroshi Mikitani
Publisher: John Wiley & Sons
ISBN: 1119000602
Size: 45.78 MB
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"If you're as interested in Japan as I am, I think you'll find that The Power to Compete is a smart and thought-provoking look at the future of a fascinating country." - Bill Gates, "5 Books to Read This Summer" Father and son – entrepreneur and economist – search for Japan's economic cure The Power to Compete tackles the issues central to the prosperity of Japan – and the world – in search of a cure for the "Japan Disease." As founder and CEO of Rakuten, one of the world's largest Internet companies, author Hiroshi Mikitani brings an entrepreneur's perspective to bear on the country's economic stagnation. Through a freewheeling and candid conversation with his economist father, Ryoichi Mikitani, the two examine the issues facing Japan, and explore possible roadmaps to revitalization. How can Japan overhaul its economy, education system, immigration, public infrastructure, and hold its own with China? Their ideas include applying business techniques like Key Performance Indicators to fix the economy, using information technology to cut government bureaucracy, and increasing the number of foreign firms with a head office in Japan. Readers gain rare insight into Japan's future, from both academic and practical perspectives on the inside. Mikitani argues that Japan's tendency to shun international frameworks and hide from global realities is the root of the problem, while Mikitani Sr.'s background as an international economist puts the issue in perspective for a well-rounded look at today's Japan. Examine the causes of Japan's endless economic stagnation Discover the current efforts underway to enhance Japan's competitiveness Learn how free market "Abenomics" affected Japan's economy long-term See Japan's issues from the perspective of an entrepreneur and an economist Japan's malaise is seated in a number of economic, business, political, and cultural issues, and this book doesn't shy away from hot topics. More than a discussion of economics, this book is a conversation between father and son as they work through opposing perspectives to help their country find The Power to Compete.

Environmental Politics In Japan

Author: Jeffrey Broadbent
Publisher: Cambridge University Press
ISBN: 9780521665742
Size: 19.63 MB
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Explores the social, cultural, and political explanations for Japan's environmental problems through a local and national study.

The Dawn That Never Comes

Author: Michael Bourdaghs
Publisher: Columbia University Press
ISBN: 0231503415
Size: 32.67 MB
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A critical rethinking of theories of national imagination, The Dawn That Never Comes offers the most detailed reading to date in English of one of modern Japan's most influential poets and novelists, Shimazaki Toson (1872–1943). It also reveals how Toson's works influenced the production of a fluid, shifting form of national imagination that has characterized twentieth-century Japan. Analyzing Toson's major works, Michael K. Bourdaghs demonstrates that the construction of national imagination requires a complex interweaving of varied—and sometimes contradictory—figures for imagining the national community. Many scholars have shown, for example, that modern hygiene has functioned in nationalist thought as a method of excluding foreign others as diseased. This study explores the multiple images of illness appearing in Toson's fiction to demonstrate that hygiene employs more than one model of pathology, and it reveals how this multiplicity functioned to produce the combinations of exclusion and assimilation required to sustain a sense of national community. Others have argued that nationalism is inherently ambivalent and self-contradictory; Bourdaghs shows more concretely both how this is so and why it is necessary and provides, in the process, a new way of thinking about national imagination. Individual chapters take up such issues as modern medicine and the discourses of national health; ideologies of the family and its representation in modern literary works; the gendering of the canon of national literature; and the multiple forms of space and time that narratives of national history require.