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Social Media In The Public Sector Field Guide

Author: Ines Mergel
Publisher: John Wiley & Sons
ISBN: 1118423755
Size: 17.60 MB
Format: PDF, ePub, Mobi
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Stocked with real-life examples and case studies, this book explores myriad social media tools and provides step-by-step guidance on how to implement them based on mission, goals, and strategy. Written in a jargon-free and accessible style, the book is a go-to resource for anyone in government who wants to put the power of social media to work for their organization. Praise for Social Media in the Public Sector Field Guide "Twitter and Facebook and Blogs, Oh My! In this bewildering new field of social media, Mergel and Greeves expertly provide practical advice for governments to harness the power of these new online services." —Bill Schrier, deputy director, Center for Digital Government, eRepublic.com; former CTO (CIO), City of Seattle "This is simply a must-read book for anyone interested in or involved with social media in the public sector. The authors take a refreshing and original approach supported by excellent examples regarding the evolving role social media is playing and can play in government. I cannot think of two better experienced authors to help guide us through the new realities of social media in government." —Dr. Alan R. Shark, executive director, Public Technology Institute; assistant professor, Rutgers University School of Public Affairs and Administration "In the local government sector there seem to be three schools of thought regarding social media: I've got a Facebook page—let's jump right in!, Not happening on my watch!, and Who cares? This field guide is perfect for any of the above, as it provides practical applications and rationale for why local government needs to connect with people where they are—which is on the Internet. Our association of nearly 500 innovative local governments knows that Mergel and Greeves are the perfect authors for this must-have tutorial." —Karen Thoreson, president and chief operating officer, Alliance for Innovation "Every day on GovLoop.com, our network of 60,000 government leaders share best practices and ask questions about using social media in government. I've often been asked by members for a good reference to help them get going on their federal, state, or local government social media programs. I never had an answer—now I do: This field guide is the go-to resource to ensure your social media programs deliver real mission results. Mergel and Greeves are experts in the field—a blend of research and real-world experience to get you to where you need to go." —Steve Ressler, founder and president, GovLoop.com

Social Media In The Public Sector

Author: Ines Mergel
Publisher: John Wiley & Sons
ISBN: 1118237374
Size: 44.29 MB
Format: PDF, Mobi
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Grounded in solid research, Social Media in the PublicSector explores the myriad uses of social media in the publicsector and combines existing practices with theories of publicadministration, networked governance, and information management.Comprehensive in scope, the book includes best practices, thestrategic, managerial, administrative, and procedural aspects ofusing social media, and explains the theoretical dimensions of howsocial behavior affects the adoption of social mediatechnologies. Praise for Social Media in the Public Sector "Mergel has produced a foundational work that combines the bestkind of scholarship with shoe-leather reporting and anthropologythat highlights the debates that government agencies are strugglingto resolve and the fruits of their efforts as they embrace thesocial media revolution. Social Media in the Public Sectoris a first and sets a high standard against which subsequentanalysis will be measured." —Lee Rainie, director, Pew Research Center'sInternet & American Life Project "Mergel is an award-winning author who again wields her storyskills in this book. She excels in explaining in concrete,practical terms how government managers can use social media toserve the public. Her book puts years of research into one handyguide. It's practical. It's readable. And it's an essentialread." —John M. Kamensky, senior fellow, IBM Center for TheBusiness of Government "Mergel moves beyond the hype with detailed, comprehensiveresearch on social media technologies, use, management, andpolicies in government. This book should be required reading forresearchers and public managers alike." —Jane Fountain, professor and director, NationalCenter for Digital Government, University of MassachusettsAmherst "Comprehensive and compelling, Social Media in the PublicSector makes the case that to achieve Government 2.0, agenciesmust first adopt Web 2.0 social technologies. Mergel explains bothhow and why in this contemporary study of traditional institutionsadopting and adapting to new technologies." —Beth Simone Noveck, United States Deputy ChiefTechnology Officer (2009-2011)

Digital Transformation And Global Society

Author: Daniel A. Alexandrov
Publisher: Springer
ISBN: 3319697846
Size: 48.54 MB
Format: PDF, ePub
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This book constitutes the refereed proceedings of the First International Conference on Digital Transformation and Global Society, DTGS 2017, held in St. Petersburg, Russia, in June 2017. The 34 revised full papers and three revised short papers presented were carefully reviewed and selected from 134 submissions. The papers are organized in topical sections on eSociety: social media analysis; eSociety: ICTs in education and science; eSociety: legal, security and usability issues; ePolity: electronic governance and electronic participation; ePolity: politics of cyberspace; eCity: urban planning and smart cities; eHealth: ICTs in public health management; eEconomy and eFinance: finance and knowledge management.

Cases On Strategic Social Media Utilization In The Nonprofit Sector

Author: Asencio, Hugo
Publisher: IGI Global
ISBN: 1466681896
Size: 56.45 MB
Format: PDF
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Typically utilized by larger corporations, social media marketing and strategy is lacking in small and medium-sized nonprofit organizations. Although these organizations are beginning to incorporate this form of online communication, there is still a need to understand the best practices and proper tools to enhance an organization’s presence on the web. Cases on Strategic Social Media Utilization in the Nonprofit Sector brings together cases and chapters in order to examine both the practical and theoretical components of creating an online social community for nonprofit organizations. The technologies discussed in this publication provide organizations with the necessary cost-effective tools for fundraising, marketing, and civic engagement. This publication is an essential reference source for practitioners, academicians, researchers, and advanced-level students interested in learning how to effectively use social media technologies in the nonprofit sector.

Building Digital Government Strategies

Author: Rodrigo Sandoval-Almazán
Publisher: Springer
ISBN: 3319603485
Size: 64.42 MB
Format: PDF, ePub, Docs
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This book provides key strategic principles and best practices to guide the design and implementation of digital government strategies. It provides a series of recommendations and findings to think about IT applications in government as a platform for information, services and collaboration, and strategies to avoid identified pitfalls. Digital government research suggests that information technologies have the potential to generate immense public value and transform the relationships between governments, citizens, businesses and other stakeholders. However, developing innovative and high impact solutions for citizens hinges on the development of strategic institutional, organizational and technical capabilities. Thus far, particular characteristics and problems of the public sector organization promote the development of poorly integrated and difficult to maintain applications. For example, governments maintain separate applications for open data, transparency, and public services, leading to duplication of efforts and a waste of resources. The costs associated with maintaining such sets of poorly integrated systems may limit the use of resources to future projects and innovation. This book provides best practices and recommendations based on extensive research in both Mexico and the United States on how governments can develop a digital government strategy for creating public value, how to finance digital innovation in the public sector, how to building successful collaboration networks and foster citizen engagement, and how to correctly implement open government projects and open data. It will be of interest to researchers, practitioners, students, and public sector IT professionals that work in the design and implementation of technology-based projects and programs.

Handbook Of Research On E Services In The Public Sector E Government Strategies And Advancements

Author: Al Ajeeli, Abid Thyab
Publisher: IGI Global
ISBN: 1615207902
Size: 11.62 MB
Format: PDF, ePub, Mobi
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"This book assists its readers in recommending formulation of ICT strategies for e-government implementation and maintenance from the perspective of acknowledging the importance of e-Governance for building institutions to achieve transparency and accountability, and eventually democratic governance"--Provided by publisher.

Governing Cross Sector Collaboration

Author: John Forrer
Publisher: John Wiley & Sons
ISBN: 1118759699
Size: 26.69 MB
Format: PDF, ePub
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"Explores the issues inherent in collaborative contracts, partnerships and networks for public service delivery, highlighting the choices available and the accompanying challenges and opportunities. Based on research, interviews with private, public and nonprofit sector leaders, and considerable analysis of organizations involved in public-private-nonprofit collaborations, the book provides insight into cross-sector collaboration at the global, federal, state, and local levels"--

Tools For Institutional Political And Social Analysis Of Policy Reform

Author:
Publisher: World Bank Publications
ISBN: 0821368915
Size: 62.13 MB
Format: PDF
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"Analysis of the distributional impact of policy reforms plays an important role in the elaboration and implementation of poverty reduction strategies in developing and transitional countries, promoting evidence-based policy choices and fostering debate on policy reform options. International agencies and national partners are increasingly encouraging a more systematic application of policy reform analysis. Requisite to a systematic application is capacity building within countries as well as within donor agencies." "Tools for Institutional, Political, and Social Analysis of Policy Reform: A Sourcebook for Development Practitioners contributes to this agenda by introducing a framework and a set of practical tools that analyze the institutional, political, and social dimensions of policy design and implementation. The authors fill a perceived gap in knowledge of the application of social tools and complement existing guidance on conventional economic analysis of distributional impacts of reform." "This book will be of interest to commissioners and practitioners working in policy analysis in a range of areas - including macroeconomic, sectoral, and public sector policy - that are subject to ongoing policy reform discussions."--BOOK JACKET.