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Stopping At Every Lemonade Stand

Author: James R. Vollbracht
Publisher: Penguin
ISBN: 9780141001500
Size: 16.20 MB
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Describes how communities can bond and create positve environments for children through families, neighbohoods, larger communities, business worlds, and elders, to improve the quality of life for today's children.

Swinging Pendulums

Author: Carol Garhart Mooney
Publisher: Redleaf Press
ISBN: 1605540803
Size: 20.36 MB
Format: PDF
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Thought- and discussion-provoking essays on timely and familiar educational topics.

The Ethics Of Research With Children And Young People

Author: Priscilla Alderson
Publisher: SAGE Publications Ltd
ISBN: 9781446245613
Size: 78.17 MB
Format: PDF, Kindle
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Ethical questions are at the centre of research with children and young people. This clear and practical text informs students and researchers about the relevant laws and guidelines and current debates in research ethics. Priscilla Alderson and Virginia Morrow cover ethics at every stage of research, and with all kinds of young research participants, particularly those who are vulnerable or neglected. They break down the process of research into ten stages, each with its own set of related questions and problems, and they show how these need to be addressed. This practical book is essential reading for anyone who conducts or reviews research with children or young people. Priscilla Alderson is Emerita Professor of Childhood Studies at the Institute of Education University of London. Virginia Morrow is Senior Research Officer in the Department of International Development, University of Oxford.

Small Acts Of Kindness

Author: James R. Vollbracht
Publisher: Paulist Press
ISBN: 9780809166299
Size: 46.27 MB
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Illustrates the power of kindness, showing how one small act can have unexpected effects.

The Book Of Bright Ideas

Author: Sandra Kring
Publisher: Delta
ISBN: 9780440336143
Size: 68.31 MB
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BONUS: This edition contains an excerpt from Sandra Kring's A Life of Bright Ideas. Wisconsin, 1961. Evelyn “Button” Peters is nine the summer Winnalee and her fiery-spirited older sister, Freeda, blow into her small town–and from the moment she sees them, Button knows this will be a summer unlike any other. Much to her mother’s dismay, Button is fascinated by the Malone sisters, especially Winnalee, a feisty scrap of a thing who carries around a shiny silver urn containing her mother’s ashes and a tome she calls “The Book of Bright Ideas.” It is here, Winnalee tells Button, that she records everything she learns: her answers to the mysteries of life. But sometimes those mysteries conceal a truth better left buried. And when a devastating secret is suddenly revealed, dividing loyalties and uprooting lives, no one–from Winnalee and her sister to Button and her family–will ever be the same.

Kids These Days

Author: Karen Sternheimer
Publisher: Rowman & Littlefield
ISBN: 9780742546684
Size: 78.80 MB
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This book focuses on early childhood to late teen issues like kidnapping and child safety, childhood obesity, school safety and zero tolerance policies, teen drivers, hazing, bullying and risk-taking behavior. Fear of and fear for youth is a rite of passage, a common lament that comes with change. Young people both represent and must deal with the consequences of these fluctuations, and are actually often better behaved than their predecessors.

Her Father S Garden

Author: James Vollbracht
Publisher: Wisdom Publications (MA)
ISBN: 9780861711178
Size: 80.42 MB
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Mi Shan, the gentle daughter of the Innkeeper in the Village High Above the White Clouds, transforms those she meets by enabling them to see their better natures and comparing them to plants in the garden of her father's dreams.

Doing Good Is Simple

Author: Chris Marlow
Publisher: Zondervan
ISBN: 0310343615
Size: 36.60 MB
Format: PDF, ePub
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What if you could become a powerful force for good in the world without moving overseas, burdening your overwhelmed family, or giving up the comforts of modern life? Chris Marlow, founder of the global advocacy organization Help One Now, once felt paralyzed in the face of global problems. They seemed too numerous, too complicated, too big—and after all, how much can one person really do? But a wake-up call in Zimbabwe and a closer study of Scripture soon showed Chris that maybe Christians are overcomplicating how to do act justly in a broken world. Maybe all God is calling us to do is set up a lemonade stand for a good cause. Doing Good is Simple is your practical guide to world change wherever you are. Through Chris’ own journey of an ordinary person seeking God’s good in the world, this book will: Empower you to make a difference where you are Redefine good according to God’s metrics of small, simple things with great love Bring global concepts down to earth for you to find your place in the area where God is calling you Disband the top myths we tell ourselves when it comes to world change and why we aren’t “enough” Free you from your first world guilt complex that drags you down Provide practical, accessible guidelines for getting started today

The Nordstrom Way To Customer Experience Excellence

Author: Robert Spector
Publisher: John Wiley & Sons
ISBN: 111937538X
Size: 49.25 MB
Format: PDF
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"Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry—in every corner of the world. This is not a book about selling shoes or clothes or cosmetics or jewelry. It is a book about how underlying values such as respect, trust, compensation and, even fun, are the building blocks of a culture where employees are empowered to consistently deliver a world-class experience to customers. Nordstrom believes that the employee experience determines the customer experience, and that when you attract and reward people who are comfortable in a service-oriented culture, then everyone succeeds—both individually and collectively. No wonder Nordstrom is one of only five companies to make Fortune's "Best Companies to Work For" and "Most Admired" lists every year since those surveys have been taken. With new interviews from senior Nordstrom executives and family members, the book explains how to successfully respond to today's tech-savvy, time-crunched customers who demand a convenient, seamless, painless, personal experience across all channels. Nordstrom gives its frontline people all the digital tools necessary to satisfy the customer—and your organization must do the same, if it wants to adapt. The authors show what it takes to earn brand loyalty, lead through change and uncertainty, and combine extraordinary brick-and-mortar with online experiences. 'The single most important reason we try to provide great service is this: It enables us to sell more,' says co-president Blake Nordstrom, great-grandson of the founder. 'The best way for our company to achieve results is to do what's best for the customer.' In this book, readers will find: Suggestions for becoming the Nordstrom of your industry The ten values that define a customer-driven culture Lessons for providing superior service and experience across all channels