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The Bitchy Waiter

Author: Darron Cardosa
Publisher: Sterling
ISBN: 9781454917243
Size: 72.78 MB
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At some point in their lives, millions of people have waited tables. And many remain haunted by nightmare scenarios where they are the sole server in a packed restaurant. For all those disenchanted current and former food service employees, Darron Cardosa (a.k.a. the Bitchy Waiter) has your back. Since 2008 he s vented his frustrations about everything from entitled has-beens to what "really" goes on in that fancy restaurant in a popular blog. A snarky mix of Sedaris, Bourdain, Bombeck, and Mo Rocca, Cardosa distills 30 years of food service into dark, funny tales that anyone who worked in the industry will relate to."

Service Included

Author: Phoebe Damrosch
Publisher: Harper Collins
ISBN: 0061833789
Size: 63.82 MB
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Kitchen Confidential meets Sex and the City in this delicious, behind-the-scenes memoir from the first female captain at one of New York City's most prestigious restaurants While Phoebe Damrosch was figuring out what to do with her life, she supported herself by working as a waiter. Before long she was a captain at the New York City four-star restaurant Per Se, the culinary creation of master chef Thomas Keller. Service Included is the story of her experiences there: her obsession with food, her love affair with a sommelier, and her observations of the highly competitive and frenetic world of fine dining. She also provides the following dining tips: Please do not ask your waiter what else he or she does. Please do not steal your waiter's pen. Please do not say you're allergic when you don't like something. Please do not send something back after eating most of it. Please do not make faces or gagging noises when hearing the specials—someone else at the table might like to order one of them. After reading this book, diners will never sit down at a restaurant table the same way again.

Concierge Confidential

Author: Michael Fazio
Publisher: St. Martin's Press
ISBN: 9781429929295
Size: 25.80 MB
Format: PDF, ePub
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New York City's top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class on an overbooked overnight flight to Tokyo? Call Fazio. Or a roomful of fresh hydrangeas—in winter? That's right. Call Fazio. From his early start as the harried and neglected personal assistant to a typical L.A. casting agent, Fazio took what he learned there and moved into concierge work at New York City's Intercontinental Hotel, where he was eventually able to parlay his services into a large and successful business of his own. In Concierge Confidential, Fazio reveals the behind-thescenes madness that goes into getting the rich and famous what they want, and shares some great insider knowledge on how to get access to the unattainable without making the concierge, waiters and other service people crazy. A few of Fazio's tips include: • When and how much to palm in tips • How to get a seat or ticket to the hottest thing in town • How to avoid being labeled a rube the minute you walk through the door • How you can become your favorite store or restaurant's most beloved customer • And much more

How May We Hate You

Author: Anna Drezen
Publisher: Potter Style
ISBN: 055344834X
Size: 19.76 MB
Format: PDF, ePub
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"Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and satirical pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square."--Back cover.

Heads In Beds

Author: Jacob Tomsky
Publisher: Anchor
ISBN: 0385535643
Size: 23.73 MB
Format: PDF, ePub, Mobi
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In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

Waiter Rant

Author: Steve Dublanica
Publisher: Harper Collins
ISBN: 0061801232
Size: 43.84 MB
Format: PDF, ePub, Mobi
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According to The Waiter, eighty percent of customers are nice people just looking for something to eat. The remaining twenty percent, however, are socially maladjusted psychopaths. Waiter Rant offers the server's unique point of view, replete with tales of customer stupidity, arrogant misbehavior, and unseen bits of human grace transpiring in the most unlikely places. Through outrageous stories, The Waiter reveals the secrets to getting good service, proper tipping etiquette, and how to keep him from spitting in your food. The Waiter also shares his ongoing struggle, at age thirty-eight, to figure out if he can finally leave the first job at which he's truly thrived.

Waiter To The Rich And Shameless

Author: Paul Hartford
Publisher:
ISBN: 9780692543580
Size: 30.13 MB
Format: PDF, Docs
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A down-and-out musician chops off his hair to become a server at the top of the Hollywood food chain, discovering a cloistered world of money, fame, bad behavior and intrigue. Waiter to the Rich and Shameless is not just a peek into the secretive inner workings of a legendary five-star restaurant; it is not just a celebrity tell-all or a scathing corporate analysis. It is a top-tier waiter's personal coming-of-age story, an intimate look into the complicated challenges of serving in the country's most elite, Hollywood-centric dining room while fighting to maintain a sense of self and purpose.

Keep The Change

Author: Steve Dublanica
Publisher: Harper Collins
ISBN: 0061787302
Size: 24.50 MB
Format: PDF, ePub, Docs
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Tipping is huge in America. Almost everyone leaves at least one tip every day, more than five million American workers depend on them, and we spend $66 billion in tips each year. Omnipresent yet poorly understood, tipping has worked its way into almost every nook and cranny of daily life. In Keep the Change, bestselling author Steve Dublanica dives into this unexplored world, traveling the country to meet strippers and shoeshine men, bartenders and bellhops, in a hilarious and eye-opening effort to answer those perennial questions: Should we tip? and How much?

Restaurant Babylon

Author: Imogen Edwards-Jones
Publisher: Random House
ISBN: 1448111374
Size: 62.34 MB
Format: PDF, ePub, Mobi
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What makes a restaurant hot? Whose name do you need to drop to get a table? Why is one place booked solid for the next nine months while somewhere equally delicious is as empty and inhospitable as the Gobi desert? Welcome to the restaurant business, where the hours are punishing, the conditions are brutal and the Chef's Special has been languishing at the back of the fridge for the past three days. This is an industry plagued with obsessives. Why else do some chefs drive themselves crazy in pursuit of elusive Michelin stars, when in reality all they're doing is 'making someone else's tea'? Nothing is left to chance: the lighting, the temperature or even the cut of the salmon fillet. There's even a spot of psychology behind the menu. What do they want you to order? What makes them the most money? And why should you really hold back on those side dishes? In Restaurant Babylon, Imogen Edwards-Jones and her anonymous industry insider lift the lid on all the tricks of the food trade and what really makes this £90 billion a year industry tick. So please do sit down, pour yourself some heavily marked-up wine and make yourself comfortable (although we'll need that table back by 8.30 sharp).

Beaver Tales

Author: C. C. Castoro
Publisher: Hillcrest Publishing Group
ISBN: 1634139704
Size: 20.16 MB
Format: PDF, Mobi
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This tell-all book by a spa esthetician reveals all the dirty details you've always wondered about personal waxing. You'll meet the cougar on the prowl, the sexy mystery collegiate and the guy with the perma-sweater; you'll encounter the bare beaver, the winking starfish, and various other bodily quirks and oddities. Beaver Tales: Stories from Below the Belt started as the personal journal where encounters behind closed doors were just begging to be discussed. Some readers will relate to this book from experience, others will swear off waxing forever, and yet others will be inspired to seek their very own Brazilian. Always funny, sometimes erotic, and often wrong on so many levels, this daring collection of short stories leaves no stone unturned, no fold unwaxed, and no pesky stragglers behind. There will be no mystery of what lies below after reading Beaver Tales