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The Essential Deming Leadership Principles From The Father Of Quality

Author: W. Edwards Deming
Publisher: McGraw Hill Professional
ISBN: 0071790217
Size: 27.59 MB
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The name W. Edwards Deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. Referred to as "the high prophet of quality" by the New York Times, Deming was instrumental in the spectacular rise of Japanese industry after World War II and influenced many of the world's most innovative managers in the ensuing decades. His original ideas led directly to the creation of relationships with suppliers and a plethora of quality initiatives. Now, with The Essential Deming, Fordham University professor and Deming expert Joyce Orsini draws on a wealth of previously unavailable material to present the legendary thinker's most important management principles in one indispensable volume. The book is filled with articles, papers, lectures, and notes touching on a wide range of topics, but which focus on Deming's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well. The Essential Deming reveals Deming's unique insight about: How poor management infects an entire organization The critical importance of management on producing quality products and services Improving management in any company The effective management of people--the manager's single most important task How to educate workers into critical thinkers Ways to preserve statistical integrity while dealing with real-world problems Fully authorized by the Deming estate and published in cooperation with The W. Edwards Deming Institute, The Essential Deming is the first book to distill Deming's life's worth of thinking and writing into a single source. Orsini provides expert commentary throughout, delivering a powerful, practical guide to superior management. With The Essential Deming, you have the rationale, insight, and best practices you need to transform your organization. "To move from the wilderness of news into the paths of history, we must distinguish true turning points from mistaken ones. W. Edwards Deming has seen the future and it works. He is a turning point of business history made flesh." -- U.S. NEWS & WORLD REPORT "I engaged Dr. Deming to assist Ford in planning, developing, and implementing the plans to accomplish major improvement in the way people worked together and in the quality of our products. . . . Ford achieved major success in this effort, and I consider Ed Deming to have been a key element in our progress." -- DONALD E. PETERSEN, former Chairman of the Board and Chief Executive Officer, Ford Motor Company "It can be said of very few that they changed the way the world thinks, but Dr. Deming is among them. . . . The legacy of Dr. Deming's genius, already immense, grows even larger with this new collection of his thoughts." -- DONALD M. BERWICK , Senior Fellow, Center for American Progress "Toyota Motor Corporation was awarded a Deming Prize in 1965. This laid the foundations for the present growth of our company. I do believe the ideas and theories of Dr. Deming emphasizing the importance of quality control are very useful for people of all ages." -- TATSURO TOYODA, Senior Advisor, Toyota Motor Corporation "Few rival W. Edwards Deming for impact on management in the twentieth century. Indeed, Deming and Drucker, to my mind, stand apart for the breadth and depth of their vision for management as a profession that truly might help realize the possibility of people working together at their best. . . . The publication of this expansive edition of Deming in Deming's own words is a seminal event." -- PETER M. SENGE, MIT and the Society for Organizational Learning

Die Strategien Der Turtle Trader

Author: Curtis Faith
Publisher: FinanzBuch Verlag
ISBN: 3960920776
Size: 42.50 MB
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Es war im Jahre 1983, als der bekannte Futures Spekulant Richard Dennis mit seinem langjährigen Freund William (Bill) Eckhardt eine andauernde Diskussion über den Ursprung der Fähigkeit erfolgreichen Tradings führte. Dabei ging es um die grundlegende Frage, ob die Fähigkeit fü;r erfolgreiches Trading Naturgegeben ist oder ob dies das Resultat eines erfolgreichen Lernprozesses sei. Richard Dennis war der Überzeugung, dass es möglich sein sollte, Leute so zu unterrichten, dass diese erfolgreiche Trader werden können. Bill dagegen glaubte, dass die Fähigkeiten für erfolgreiches Trading durch die Genetik festgelegt sein und auf Begabung beruhe. Eine Wette sollte die Entscheidung bringen. Im Wallstreet Journal und im Barron ́s wurden Anzeigen geschaltet. Auf diese Annoncen meldeten sich über 1000 Probanden aus denen nur 80 zu persönlichen Gesprächen vorgeladen wurden. Letztendlich wurden nur zehn Personen ausgewählt, die in die "Geheimnisse" des Tradens eingeführt wurden. Dafür mussten sie sich verpflichten zwanzig Jahre Stillschweigen zu bewaren. Einer von ihnen war der 19 jährige Curtis Faith. Er veröffentlicht nun im FinanzBuch Verlag mit "Die Strategien der Turtle Trader" das erste Buch, welches die Legenden und Gerüchte um diese spektakuläre Geschichte entmystifizieren soll. "Die Strategien der Turtle Trader" deckt das gesamte Experiment auf und erklärt genau was ihnen gelehrt wurde und wie sie tradeten. Es gibt die Details zu einigen ihrer größten Trades und zu den Regeln, die hinter dem Timing standen, preis. So liefert es dem Leser einen Eindruck davon, welche Fähigkeiten und welches Wissen nötig sind, um Millionen in den internationalen Finanzmärkten zu verdienen.

Die F Nf Entscheidenden Fragen Des Managements

Author: Peter F. Drucker
Publisher: John Wiley & Sons
ISBN: 3527647325
Size: 60.58 MB
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Der clevere Begleiter für die Hemdtasche des Managers. Mit fünf einfachen und doch komplexen Fragen wird auf die essenziellen Bestandteile und Verbesserungsmöglichkeiten des Managements von Unternehmen aufmerksam gemacht.

Business Excellence

Author: Louis Klein
Publisher: Springer-Verlag
ISBN: 3658198796
Size: 39.43 MB
Format: PDF
View: 1901
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In diesem essential bringt Louis Klein die Praxis der gängigen betrieblichen Erfolgsmodelle von Business Excellence in einer instrumentellen Gesamtperspektive zusammen. Dabei zeigt sich, wie vieles schon vorhanden ist und nur darauf wartet, angepackt zu werden, aber auch, dass es nach wie vor blinde Flecken gibt, vor allem, wenn es um den Menschen geht.

Gute Eltern Sind Bessere Mitarbeiter

Author: Joachim E. Lask
Publisher: Springer-Verlag
ISBN: 3642348092
Size: 40.54 MB
Format: PDF
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Ihr doppelter Gewinn des Buches: Eltern können ihre Kompetenzen in Worte fassen und bieten diese selbstbewusst auf dem Arbeitsmarkt an. Unternehmen gewinnen mit der Entdeckung des Kompetenzcenters Familie den effektivsten Bildungsort für Mitarbeiter und Führungskräfte und das mit geringem Aufwand. Wirtschaft und Eltern werden Partner! Haben auch Sie schon davon gehört, dass erfolgreiche Persönlichkeiten Ihre Fähigkeiten im Umgang mit Menschen in der eigenen Familie gelernt haben? In diesem Buch erfahren Sie, dass wissenschaftlich gesicherte Erkenntnisse dies bestätigen und dass informelles Lernen bei der Kompetenzbildung den größten Einfluss hat. Überzeugend und anschaulich verdeutlichen die Autoren, wie Arbeitgeber und Unternehmen „ihre Eltern“ dafür besonders schätzen können, dass diese sich im „Kompetenzcenter Familie“ fort- und weiterbilden, etwa in Ambiguitätstoleranz, Sozialer und Emotionaler Intelligenz, Change Management, Zielbildung, Konfliktfähigkeit oder leistungsförderndem Feedback. Halbstrukturierte Interviews mit prominenten Persönlichkeiten und erfolgreichen Führungskräften illustrieren dies beispielhaft und verständlich. Geleitworte von bekannten Persönlichkeiten wie beispielsweise von Jesper Juul geben dem Buch eine besondere Note. Durch dieses Buch werden Eltern, Personal- und Organisationsentwickler entdecken, dass der informelle Bildungsort Familie die beste Kompetenzbildung für moderne Arbeitsplätze bietet.

Leading High Reliability Organizations In Healthcare

Author: Richard Morrow
Publisher: CRC Press
ISBN: 1466594896
Size: 30.68 MB
Format: PDF, Mobi
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The Institute of Medicine, Centers for Medicare and Medicaid, The Joint Commission, and other regulatory and accrediting bodies all agree that hospitals must be transformed into places where each patient receives quality care, every single time. In other words, zero defects. Helping to ensure quality at every level, high-reliability methods offer healthcare leaders the tools they need to achieve this noble goal. Leading High-Reliability Organizations in Healthcare details the attributes and practices that help high-reliability organizations (HROs) excel in the service they provide to their customers. Explaining what it takes to achieve high reliability in healthcare settings, it defines reliability as much more than just being safe, it describes how to measure reliability and paves the way to higher reliability. The book presents proven tools, concepts, and skills that leading healthcare organizations are using to improve safety and quality, including mistake proofing, Lean Six Sigma, and reliability engineering. It details the roles and responsibilities of the two key organizational components involved in achieving high reliability: leadership and the reliability "engineers" who apply reliability methods both technically and socially throughout the healthcare value stream. Rick Morrow, executive in HROs and now System Director of Quality, Safety, and Process Improvement at CHRISTUS Health, one of the largest non-profit healthcare systems, identifies the necessary infrastructure, methods, and analytics required to achieve and sustain higher reliability. He also suggests applications of high reliability concepts that have proven to work well in healthcare settings. The book includes numerous case studies that illustrate success stories of healthcare organizations achieving higher reliability, some achieving zero defects for years. It also contains case studies that examine examples of failures, so you can avoid making the same mistakes.

The Certified Quality Improvement Associate Handbook Third Edition

Author: Russell T. Westcott
Publisher: ASQ Quality Press
ISBN: 0873898907
Size: 23.12 MB
Format: PDF, Mobi
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ASQ’s Certified Quality Improvement Associate (CQIA) certification is designed to introduce the basics of quality to organizations and individuals not currently working within the field of quality. This book and the Body of Knowledge (BOK) it supports are intended to form a foundation for further study and application of proven quality principles and practices worldwide. The book follows the CQIA BoK in both content and sequence. The intent is that this book will serve as a guide to be used in preparation to take the CQIA examination given by ASQ. Each chapter stands alone, and the chapters may be read in any order. Some material reaching beyond the content of the BoK has been added. Supplemental reading suggestions are provided. An online, interactive sample exam and a paper-and-pencil sample can be found on the ASQ website (http://asq.org/cert/quality-improvement-associate/prepare).

The Executive Guide To Healthcare Kaizen

Author: Mark Graban
Publisher: CRC Press
ISBN: 1466586435
Size: 47.73 MB
Format: PDF, Mobi
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Hospitals and health systems are facing many challenges, including shrinking reimbursements and the need to improve patient safety and quality. A growing number of healthcare organizations are turning to the Lean management system as an alternative to traditional cost cutting and layoffs. "Kaizen," which is translated from Japanese as "good change" or "change for the better," is a core pillar of the Lean strategy for today’s best healthcare organizations. Kaizen is a powerful approach for creating a continuously learning and continuously improving organizations. A Kaizen culture leads to everyday actions that improve patient care and create better workplaces, while improving the organization’s long-term bottom line. The Executive Guide to Healthcare Kaizen is the perfect introduction to executives and leaders who want to create and support this culture of continuous improvement. The Executive Guide to Healthcare Kaizen is an introduction to kaizen principles and an overview of the leadership behaviors and mindsets required to create a kaizen culture or a culture of continuous improvement. The book is specifically written for busy C-level executives, vice presidents, directors, and managers who need to understand the power of this methodology. The Executive Guide to Healthcare Kaizen shares real and practical examples and stories from leading healthcare organizations, including Franciscan St. Francis Health System, located in Indiana. Franciscan St. Francis’ employees and physicians have implemented and documented 4,000 Kaizen improvements each of the last three years, resulting in millions of dollars in hard savings and softer benefits for patients and staff. Chapters cover topics such as the need for Kaizen, different types of Kaizen (including Rapid Improvement Events and daily Kaizen), creating a Kaizen culture, practical methods for facilitating Kaizen improvements, the role of senior leaders and other leaders in Kaizen, and creating an organization-wide Kaizen program. The book contains a new introduction by Gary Kaplan, MD, CEO of Virginia Mason Medical Center in Seattle, Washington, which was named "Hospital of the Decade" in 2012. The Executive Guide to Healthcare Kaizen is a companion book to the larger book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements (2012). Healthcare Kaizen is a longer, more complete "how to" guide that includes over 200 full color images, including over 100 real kaizen examples from various health systems around the world. Healthcare Kaizen was named a recipient of the prestigious Shingo Professional Publication and Research Award. Check out what the experts at the Franciscan St. Francis Health System have to say about Healthcare Kaizen. http://www.youtube.com/watch?v=XcGmP5gLEPo&feature=c4-overview&list=UU7jiTxn4nkMzOE5eTbf0Upw

Instant Erleuchtung

Author: David Deida
Publisher: J. Kamphausen Verlag
ISBN: 3899018206
Size: 13.47 MB
Format: PDF, Mobi
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Grenzen sprengen und uneingeschränkt lebendig sein Schon der Titel dieses Buches ist eine Provokation, und die Überschriften der einzelnen Kapitel sind auch nicht gerade zahm: Gott, Hass, Lob, Schlampe, Arsch, ... Liebe. Sind Sie reif für dieses Grenzen sprengende Buch? Sehr schnell hat der Autor uns da, wo er uns haben will: Mitten im turbulenten Leben mit Licht und Schatten, Höhen und Tiefen, Angst, Hass, Wut, Lügen ... und er vermag es, uns durch Tabuzonen und Abgründe hindurch immer wieder zu derselben Botschaft zu führen: Deine Liebe ist so groß, dass sie alles in sich bergen kann. Entdecke ihre Weite in deinem Hass, deinem mörderischen Zorn, deinem Kleinmut - und lege sie frei. Lebe sie! Du bist Liebe, reine Lebendigkeit! Jedes Kapitel trägt den Leser über eine andere Einschränkung, bricht mit einem weiteren Tabu, kitzelt ihn aus seiner Kleinlichkeit und lädt ihn ein, seine wahre Größe einzunehmen und uneingeschränkt lebendig zu sein. Jetzt sofort.