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The Practice Of Public Relations

Author: Fraser P. Seitel
Publisher: Pearson
ISBN: 0134170288
Size: 17.99 MB
Format: PDF, Docs
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This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. For courses in public relations. Prepares Readers for Public Relations Work with an Emphasis on Ethics and Contemporary, Real-world Applications Featuring an intensely practical approach that favors reasoning, justification, and applications that work, The Practice of Public Relations prepares readers for contemporary public relations work in the changing landscape of the 21st century. Fraser Seitel’s writing combines a contemporary, real-life approach that marries his experience in the field with a light-hearted, energetic prose style. This Thirteenth Edition has been thoroughly updated to include recent public relations cases with a continued emphasis on ethics, using examples that span several fields and countries. Building on the successes of the previous edition, this text remains the most visual text on the market, as well as the most comprehensive in its discussion of social media as it relates to public relations.

The Practice Of Public Relations

Author: Sam Black
Publisher: Routledge
ISBN: 0750623187
Size: 15.79 MB
Format: PDF, ePub
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Practical guide to all aspects of public relations, including international public relations, crisis management, sponsorship and education, training and career prospects

Entwicklungspsychologie Im Kindes Und Jugendalter

Author: Robert Siegler
Publisher: Springer-Verlag
ISBN: 3662470284
Size: 46.19 MB
Format: PDF, Kindle
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Wer dieses Standardwerk liest, erhält einen umfassenden Überblick über einschlägige Theorien, moderne Forschungsmethoden und neueste Erkenntnisse zur Kindes- und Jugendentwicklung. Die einfache, klare Sprache sowie zahlreiche Illustrationen und Fallbeispiele machen die Lektüre des Lehrbuchs für Studierende der Entwicklungspsychologie zum echten Vergnügen. Tabellen, Schaubilder, Zusammenfassungen und Praxisbeispiele helfen dabei, den Stoff zu verstehen, zu strukturieren und zu verinnerlichen. Die Inhalte des Werkes gehen dabei teilweise deutlich über den klassischen Lehrstoff für Bachelor-Prüfungen hinaus und vermitteln ein vertieftes Verständnis dafür, wie die Entwicklung in unterschiedlichen Bereichen zusammenhängt, von welchen sozialen und gesellschaftlichen Rahmenbedingungen sie abhängt und wie die Entstehung von Problemen verhindert werden kann. Die Auseinandersetzung mit dieser Lektüre lohnt sich daher nicht nur für die Prüfungsvorbereitung im Bachelor- und Masterstudium. Auch wenn Sie bereits beruflich oder privat mit Kindern und Jugendlichen zu tun haben, wird Ihnen das Buch als wertvolles Nachschlagewerk dienen und immer wieder Lust machen, sich mit den Inhalten auseinanderzusetzen.

Advertising And Public Relations Research

Author: Donald W. Jugenheimer
Publisher: M.E. Sharpe
ISBN: 0765636085
Size: 50.32 MB
Format: PDF, Kindle
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Designed to serve as a comprehensive, primary text for research methods courses in Advertising and/or Public Relations programs, this new edition features several new chapters as well as deeper content in existing areas based on feedback from students, instructors and practitioners.

Human Resources Management 13th Ed Garry Dessler 2013

Author: Pearson Education, Inc
Publisher: Bukupedia
ISBN:
Size: 11.53 MB
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Human Resource Management, 13th edition provides students in human resource management courses and practicing managers with a comprehensive review of essential personnel management concepts and techniques in a highly readable and understandable form. As this new edition goes to press, I feel even more strongly than I did when I wrote the first that all managers not just HR managers need a strong foundation in HR/personnel management concepts and techniques to effectively do their jobs. Particularly in these difficult economic times, where students want to be able to apply at work what they learn in class, this edition continues to particularly focus on practical applications that all managers can use in carrying out their HR-related responsibilities. If you adopted the previous edition, you will find transitioning to the 13th edition easy, as the chapter outline (as well as the outline for each chapter) is more or less the same. I had two goals in writing the 13th edition. In brief, I wanted it to provide a high-level book s complete coverage with a lower-level book s readability, userfriendliness and (relative) brevity. To that end, I ve made six major changes to this edition. 1. Dozens of new topics. These include new, expanded treatments of reliability, validity, generalizability, utility, person-job fit, person-organization fit, and bias in Chapter 6 (Employee Selection), as well as the standard deviation rule in equal employment compliance, retaliation, job satisfaction and withdrawal, managing voluntary turnover,management s willingness to take a strike, cross training, the Myers-Briggs type indicator, workflow analysis, job design in job analysis, task analysis and task statements, the psychological contract, job hazard analysis, safety awareness programs, operations reviews, competencies of HR professionals,managing voluntary turnover, employee engagement, the process of job withdrawal, cumulative trauma disorders, a thoroughly revised and expanded description of the ADDIE training process in Chapter 8, and new material on employee rights in Chapter 14 (Ethics and Employee Rights and Discipline). This edition also contains many dozens of new recent citations. 2. A new boxed feature, The Strategic Context, paired with new strategic human resource management opening scenarios. These boxes illustrate the strategic context of each chapter s material for instance, how L.L.Bean s employee selection standards help to produce the employee competencies and behaviors that in turn support L.L.Bean s customer service strategy. The new chapter opening model says this: that (1) the company s human resource policies and practices should (2) produce the employee competencies and behaviors that (3) the company needs to implement its strategic plan. 3. New HR as a Profit Center boxed features. I ve added a new focus throughout the book on the value proposition and on HR strategy, metrics, and analysis. The new HR as a Profit Center features give readers actual examples of human resource management practices they can apply on their jobs to cut costs, boost revenues, and improve performance. 4. A completely revised Chapter 10 on Employee Retention, Engagement, and Careers, and a completely rewritten and practical discussion in Chapter 11 of how to actually develop a market competitive salary structure. 5. Eighteen new videos all reviewed by me and with discussion questions and a synopsis for each video included at the end of each part of the textbook.We have a total of 28 videos on the DVD. 6. All in a slimmer package. This 13th edition is about 10% (73 pages) shorter than the 12th edition, which I accomplished mostly by pruning material. XXIII NEW FEATURES As noted previously, I ve added two important boxed features. Strategic HR opening scenarios paired with a new boxed feature, The Strategic Context. What HR practices and policies do we need to produce the employee competencies and behaviors required to achieve our strategic goals? The new The Strategic Context features (linked to the opening scenarios) show how companies make human resource management decisions within the context of their strategic initiatives. Examples include how Whirlpool uses candidate interviewing to build its customer base (Chapter 7), and how Google fosters the employee interaction its strategy depends on with a crowd sourcing selection process (Chapter 6). New HR as a Profit Center boxed feature. Today s students want to apply what they learn in class to their jobs, and today's employers expect human resource management to add measurable value to the company. Our new HR as a Profit Center features show actual examples of how human resource management practices do this. Examples include how the Atlantic American insurance company conducted a workflow analysis to identify inefficiencies in how it processes its insurance claims (Chapter 4), and how KeyBank produced a $1.7 million cost savings in teller turnover in one year, simply by making better hiring decisions to reduce training costs (Chapter 6). In addition, I ve retained these important 12th edition features. Evidence-Based Human Resource Management illustrates why and how managers base human resource decisions on measurable, data-based evidence. Improving Productivity Through HRIS demonstrates how managers use technology to improve the productivity of HR. Managing the New Workforce illustrates the skills managers need to manage today s diverse employees. Previous editions of this textbook were the first to provide specific, actionable explanations and illustrations showing how to use devices such as the HR Scorecard process (explained fully in Chapter 3) to measure HRs effectiveness in achieving the company s strategic aims. In this 13th edition, a continuing Hotel Paris case at the end of each chapter gives readers practice in applying strategic human resource management in action. Coverage of the core concepts of strategic HR appears in Chapter 3. Video Cases To provide professors, students, and practicing managers with a richer and more flexible textbook, I have incorporated 18 new video cases at the end of the book s five parts. The in-book video cases provide a basis for in-class discussion of the videos available to adopters; I reviewed the videos and wrote the questions. Comprehensive Cases To continue with the theme of a richer, more flexible textbook, professors, students, and practicing managers will find I ve again included five comprehensive cases in an appendix at the end of the book. I personally wrote the five comprehensive cases to provide students and faculty with an opportunity to discuss and apply the book s concepts and techniques by addressing more comprehensive and realistic case-based issues. SHRM HRCI Review Questions The profession of HR management is becoming increasingly demanding. Responding to these new demands, thousands of HR managers have passed the various certification exams offered by the Human Resource Certification Institute (HRCI), thus earning the designations Professional in HR (PHR), Senior Professional in HR (SPHR), and Global Professional in HR (GPHR) (as well as a special exam for California HR professionals). XXIV PREFACE This edition again contains, in each chapter, an HRCI-related exercise students can use to apply their knowledge of that chapter s material within the HRCI exam context, as well as a comprehensive listing of the topics that these exams address, in a HRCI guidelines appendix. SUPPLEMENTS Instructor Supplements Instructors can access downloadable supplemental resources by signing into the Instructor Resource Center at www.pearsonhighered.com/educator. It gets better. Once you register, you will not have additional forms to fill out or multiple user names and passwords to remember to access new titles and/or editions. As a registered faculty member, you can log in directly to download resource files and receive immediate access and instructions for installing Course Management content to your campus server. Need help? Our dedicated Technical Support team is ready to assist instructors with questions about the media supplements that accompany this text. Visit http://247pearsoned.custhelp.com/ for answers to frequently asked questions and toll-free user support phone numbers. The following supplements are available to adopting instructors. INSTRUCTOR S MANUAL This comprehensive supplement provides extensive instructional support. The instructor s manual includes a course planning guide and chapter guides for each chapter in the text. The chapter guides include a chapter outline, lecture notes, answers to discussion questions, definitions to key terms, and references to the figures, tables, cases. The instructor s manual also includes a video guide. TEST ITEM FILE The test item file contains approximately 110 questions per chapter including multiple-choice, true/false, and short-answer/essay-type questions. Answers are provided for all questions along with difficulty ratings. In addition, the Test Item File includes questions that are tagged to Learning Objectives and to AACSB Learning Standards to help measure whether students are grasping the course content that aligns with AACSB guidelines. TESTGEN SOFTWARE Pearson Education s test-generating software is available from www.pearsonhighered.com/irc. The software is PC/MAC compatible and preloaded with all of the Test Item File questions.You can manually or randomly view test questions and drag and drop to create a test. You can add or modify test-bank questions as needed. All of our TestGens are converted for use in Blackboard and WebCT and are available for download from www.pearsonhighered.com/irc. BLACKBOARD/WEBCT BlackBoard and WebCT Course Cartridges are available for download from www.pearsonhighered.com/irc. These standard course cartridges contain the Instructor s Manual, TestGen, Instructor PowerPoints, and when available, Student Powerpoints and Student Data Files. INSTRUCTOR POWERPOINT PRESENTATION This presentation includes basic outlines and key points from each chapter. It includes figures from the text but no forms of rich media, which makes the file size manageable and easier to share online or via email. VIDEOS ON DVD Adopters can access the 18 videos referenced in the partending cases, as well as 10 additional videos, on the 2013 Human Resource Management Video Library DVD. These videos have been produced to depict realworld HRM issues and give students a taste of the multi-faceted nature of HRM in real companies. PREFACE XXV Student Supplements MYMANAGEMENTLAB MyManagementLab (www.mymanagementlab.com) is an easy-to-use online tool that personalizes course content and provides robust assessment and reporting to measure student and class performance. All the resources you need for course success are in one place flexible and easily adapted for your course experience. COURSESMART ETEXTBOOKS ONLINE CourseSmart eTextbooks were developed for students looking to save on required or recommended textbooks. Students simply select their eText by title or author and purchase immediate access to the content for the duration of the course using any major credit card.With a CourseSmart eText, students can search for specific keywords or page numbers, take notes online, print out reading assignments that incorporate lecture notes, and bookmark important passages for later review. For more information or to purchase a CourseSmart eTextbook, visit www.coursesmart.com. XXVI PREFACE

Quo Vadis Public Relations

Author: Juliana Raupp
Publisher: Springer-Verlag
ISBN: 332283381X
Size: 55.82 MB
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Die gezielte Anwendung von Forschungsergebnissen auf Problemstellungen der Kommunikationspraxis, und gleichzeitig die daraus resultierende Förderung neuer wissenschaftlicher Erkenntnisse, ist das Anliegen des vorliegenden Bandes. Die Beiträge namhafter Autoren aus der deutschen und internationalen PR-Forschung und der Kommunikationspraxis bündeln die aktuelle Fachdiskussion und liefern Anregungen für erfolgreiches Kommunikationsmanagement.

Corporate Communication

Author: Michael B. Goodman
Publisher: SUNY Press
ISBN: 9780791420553
Size: 36.42 MB
Format: PDF
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Communication has become more complex as businesses compete globally. This book explores corporate communication as both a professional practice and as an academic discipline. The essays and case studies provide numerous perspectives on topics such as diversity, sexual harassment, global corporate communications, and communicating corporate culture. These essays are meant to stimulate thought and encourage additional research.

Schnelligkeit Durch Vertrauen

Author: Stephen M. R. Covey
Publisher: GABAL Verlag GmbH
ISBN: 3897499088
Size: 33.73 MB
Format: PDF
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Vertrauen bildet die Grundlage für alle Beziehungen und jede Form der Kommunikation, für alle Individuen, Unternehmen, Organisationen und Zivilisationen rund um den Globus. Mangelndes Vertrauen zerstört auch die erfolgreichsten Unternehmen, die mächtigste Regierung und die florierendste Wirtschaft. Trotz der offensichtlich immensen Macht von Vertrauen spielt es im realen Geschehen kaum eine Rolle und gehört wohl zu den am meisten unterschätzten Faktoren unserer Wirtschaft und Gesellschaft. Stephen M. R. Covey zeigt in seinem viel beachteten Buch „Schnelligkeit durch Vertrauen“, dass Vertrauen kein weicher Faktor ist, sondern ein pragmatischer und realer Wert, den man erschaffen und zur Handlungsgrundlage machen kann. Er präsentiert konkrete Vertrauensregeln und Prinzipien und zeigt, wie auf allen Ebenen eines Unternehmens Vertrauen aufgebaut, gelebt und gefördert werden kann. Seine These: Vertrauen ist eine Schlüsselkompetenz und ein Art Teilchenbeschleuniger für die Wirtschaft.

Das Lean Six Sigma Toolbook

Author: Michael L. George
Publisher: Vahlen
ISBN: 3800648539
Size: 27.29 MB
Format: PDF, ePub, Mobi
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Die Referenz zum Verständnis der Konzepte und Werkzeuge von Lean Six Sigma: Six Sigma ist ein statistisches Qualitätsziel und zugleich ein Instrument des Qualitätsmanagements. Ausgangspunkt dieser auf Effizienz und Qualität ausgerichteten Methode ist die Zieldefinition. Danach wird die Fehlerabweichung von diesem Idealziel ermittelt. Ihr Kernelement ist also die Beschreibung, Messung, Analyse, Verbesserung und Überwachung von Geschäftsprozessen unter anderem mit statistischen Mitteln. Dabei orientieren sich die Ziele an Prozesskennzahlen eines Unternehmens und an den Kundenbedürfnissen. In diesem Buch werden alle wichtigen Werkzeuge zur Anwendung von Lean Six Sigma vorgestellt und systematisch auf ihre Einsatzgebiete hin eingeordnet. Detaillierte Erläuterungen helfen zu verstehen, welches Werkzeug wann, wie und warum einzusetzen ist. Aus dem Inhalt: - Voice of the Customer - Wertstromanalyse und Prozessflussdiagramme - Datenerhebung und Abweichungsanalysen - Fehlerursachen identifizieren und verifizieren - Minderung der Durchlaufzeiten und der nicht-wertschöpfenden Kosten - Komplexität und Komplexitätsanalyse - Auswahl und Pilotierung von Lösungen Michael L. George ist Chairman der George Group, der weltweit führenden Six-Sigma-Beratung. David Rowlands ist Vice President für Six Sigma bei der North American Solution Group, einer Division von Xerox. Marc Pice und John Maxey sind Mitarbeiter der George Group. Die Übersetzung dieses Buchs wurde vom Six-Sigma-Experten Dirk Dose, Partner bei der PPI AG (www.sixsigma.de), und seinem Team vorgenommen. Er verfügt über umfangreiche Beratungspraxis mit Prozessoptimierungsprojekten, bei denen Six Sigma zur Verbesserung von Geschäftsprozessen eingesetzt wurde. Lean Six Sigma ist eine der führenden Techniken zur Maximierung der Prozesseffizienz und zur Steuerung jedes Schritts eines Geschäftsprozesses. Mit dem Lean Six Sigma Toolbook werden Sie entdecken, wie Sie Ihr Unternehmen auf ein neues Niveau der Wettbewerbsfähigkeit heben können.