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The Silent Language Of Leaders

Author: Carol Kinsey Goman, Ph.D.
Publisher: John Wiley & Sons
ISBN: 9781118028728
Size: 72.98 MB
Format: PDF
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A guide for using body language to lead more effectively Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement. In The Silent Language of Leaders, Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Draws on compelling psychological and neuroscience research to show leaders how to adjust their body language for maximum effect. Stands out as the only book to address specifically how leaders can use body language to increase their effectiveness Goman, a respected management coach, is widely considered as the expert in body language issues in the workplace The Silent Language of Leaders will show readers how to take advantage of the most underused skills in the leadership toolkit—nonverbal skills—to improve their credibility and stay ahead of the curve.

The Truth About Lies In The Workplace

Author: Carol Kinsey Goman
Publisher: Berrett-Koehler Publishers
ISBN: 1626560919
Size: 26.42 MB
Format: PDF, Kindle
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The Enhanced Edition includes 22 minutes of instructional video by the author in seven videos. The introduction video uses a card trick to show why some liars are harder to spot than others. Three videos explain the key points to know to avoid seeming deceptive when telling the truth, how biases and assumptions interfere with the ability to know who’s lying, and how managers can reduce lies in the workplace. Two videos show examples of nonverbal deception detection, and how to deal with liars in a job interview. One video shares what the author has learned since writing the book. Lies aren’t good in general, but in the workplace they’re especially poisonous. They can destroy employee engagement and productivity, undermine teamwork, increase stress, ruin people’s livelihoods, and even bring down entire companies. It’s critical to catch workplace lies before they snowball into something catastrophic, but most of us have no clue about how to spot a liar. And the workplace setting adds another layer of complexity. At what point do you report a liar? If you decide to take action, what exactly should you do? And what if the liar is your boss? In this entertaining and needed book, leading workplace body language expert Carol Kinsey Goman combines her own experiences with the latest research to provide a comprehensive guide to spotting, exposing, and minimizing workplace lies. Goman looks at the high cost of workplace deception for individuals and organizations, why people tell lies at work, and the kinds of lies they tell. She offers fifty ways that body language and vocal cues can help you spot a liar and explains how our own vanities, desires, self-deceptions, and rationalizations allow us to be duped. Once you spot a lie, she provides tactical advice on how to respond, whether the liar is above, below, or on the same level as you. And Goman explains how to make sure your own body language doesn’t inadvertently make you seem untrustworthy and what leaders at all levels can do to reduce lies and encourage candor. Some workplace lies are a polite and positive part of professional life (“I’d be delighted to come to that meeting”). But Goman focuses on truly destructive lies and shows how you can prevent them from wreaking havoc on individuals and organizations.

How To Get People To Do Stuff

Author: Susan Weinschenk
Publisher: New Riders
ISBN: 0133122352
Size: 56.62 MB
Format: PDF, Mobi
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We all want people to do stuff. Whether you want your customers to buy from you, vendors to give you a good deal, your employees to take more initiative, or your spouse to make dinner—a large amount of everyday is about getting the people around you to do stuff. Instead of using your usual tactics that sometimes work and sometimes don't, what if you could harness the power of psychology and brain science to motivate people to do the stuff you want them to do - even getting people to want to do the stuff you want them to do. In this book you’ll learn the 7 drives that motivate people: The Desire For Mastery, The Need To Belong, The Power of Stories, Carrots and Sticks, Instincts, Habits, and Tricks Of The Mind. For each of the 7 drives behavioral psychologist Dr. Susan Weinschenk describes the research behind each drive, and then offers specific strategies to use. Here’s just a few things you will learn: The more choices people have the more regret they feel about the choice they pick. If you want people to feel less regret then offer them fewer choices. If you are going to use a reward, give the reward continuously at first, and then switch to giving a reward only sometimes. If you want people to act independently, then make a reference to money, BUT if you want people to work with others or help others, then make sure you DON’T refer to money. If you want people to remember something, make sure it is at the beginning or end of your book, presentation, or meeting. Things in the middle are more easily forgotten. If you are using feedback to increase the desire for mastery keep the feedback objective, and don’t include praise.

100 Things Every Presenter Needs To Know About People

Author: Susan Weinschenk
Publisher: New Riders
ISBN: 0132964104
Size: 31.53 MB
Format: PDF, Mobi
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Every day around the world millions of presentations are given, with millions of decisions hanging in the balance as a result. Do you know the science behind giving a powerful and persuasive presentation? This book reveals what you need to know about how people listen, how people decide, and how people react so that you can learn to create more engaging presentations. No matter what your current skill level, whether beginner or polished, this book will guide you to the next level, teaching you how to improve your delivery, stance, eye contact, voice, materials, media, message, and call to action. Learn to increase the effectiveness of your own presentations by finding the answers to questions like these: What grabs and holds attention during a presentation? How do you choose the best media to use? What makes the content of a presentation stick? How do people react to your voice, posture, and gestures? How do people respond to the flow of your message? How do you motivate people to take action? These are just a few of the questions that the book answers in its deep-dive exploration of what you need to know about people to create a compelling presentation.

Lead Follow Or Get Out Of The Way

Author: Robert D. Ramsey
Publisher: Corwin Press
ISBN: 9781412915854
Size: 18.44 MB
Format: PDF, ePub, Mobi
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Best-selling author Robert Ramsey gives you just what you need to avoid "simply managing" and to become a true leader instead!

Understanding Management

Author: Richard L. Daft
Publisher: Cengage Learning
ISBN: 1305887093
Size: 80.77 MB
Format: PDF, Mobi
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Prepare for management success with this engaging survey of modern management practice. UNDERSTANDING MANAGEMENT, 10E, seamlessly integrates classic management principles with today's latest management ideas to create a current market-leading text that you will find captivating. Acclaimed authors Richard Daft and Dorothy Marcic cover management and entrepreneurial issues within small to midsize companies, where you are most likely to begin your career, as well as within larger global enterprises. You'll gain valuable insights into real contemporary business as you examine today's best management practices. This text helps you establish and build on practical skills with engaging examples and numerous skill-building and application exercises in every chapter. Using a streamlined format, this edition takes a close look at how change demands innovation and how innovation requires forward-thinking, flexible leaders and organizations. UNDERSTANDING MANAGEMENT, 10E, provides everything you need to become a successful manager who seizes business opportunities and leads change. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

K Rpersprache Im Beruf

Author: Monika Matschnig
ISBN: 3833833556
Size: 66.56 MB
Format: PDF
View: 186
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Ein wichtiger Bestandteil jeder gelungenen Karriere ist ein fundiertes Know-how in Sachen Körpersprache. Ist man in der Lage, nicht nur verbal, sondern auch auf nonverbaler Ebene gelungen zu kommunizieren, hat man gute Chancen, eines Tages ganz oben auf der Leiter anzukommen. Wer seine Meinung, seine Vorschläge und auch Kritikpunkte mit den richtigen Gesten zu unterstreichen weiß, wirkt kompetent, überzeugend und mitreißend zugleich. Eine unschlagbare Kombination, um beruflich voranzukommen. Auch die richtige Einschätzung des Gegenübers, das Deuten seiner Gesten und Mimik vereinfacht das Arbeitsleben enorm und ist häufig ein erstaunlicher Karrierebeschleuniger. Monika Matschnig zeigt, wie der Erfolgsfaktor Körpersprache im beruflichen Umfeld optimal genutzt wird. Der gezielte Einsatz der richtigen Gesten und Signale garantiert einen souveränen Auftritt in jeder beruflichen Situation - vom Vorstellungsgespräch bis hin zur Verhandlung oder Präsentation.

Managing Client Care

Author: Elizabeth F. Wywialowski
Publisher: Elsevier Health Sciences
ISBN: 9780323024822
Size: 77.26 MB
Format: PDF, Kindle
View: 4014
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Providing a focus on the knowledge and skills needed to become a successful first-line manager, this unique text emphasizes successful client care by addressing the role of nurses in managing quality and the available resources needed. It also discusses each of the essential components of the manager of care role, as well as the basic or core competencies required of staff nurses inherent in the direct care of clients. Thoroughly revised and updated, this 3rd edition reflects the numerous changes related to evolving management concepts - including understanding the health care system, using personal strengths most effectively, and nurturing professional integrity. Content focuses on client care management, rather than staff management, to go beyond basic management concepts and help those whose role will be managing quality client care. Essential theoretical information is covered with an emphasis on practical application. Application Exercises at the end of each chapter challenge readers to apply what they've just learned. A brief clinical situation is followed by questions or commands to describe the solution, based on what was learned in the chapter. Critical Thinking Scenarios at the end of each chapter give readers a short case study to consider and questions to test their application of knowledge. A competency-based format is applied throughout and is based on a research study that identifies clinical management skills needed by beginning staff nurses. Objectives and Key Concepts at the beginning of each chapter provide readers with a glimpse at important information contained within. Key concepts are also shown in boldface upon first mention in that chapter. Cartoons are provided throughout to keep readers more actively interested in the text content. Terrorism readiness and disaster management content has been added to prepare readers for today's most relevant issues. The chapter on Understanding the Context of Health has been thoroughly revised to offer readers a glimpse into the heart of the business of health care. New content in this chapter includes economic and political ties to seamless health care, nursing informatics, and technology in practice. The latest issues facing staff nursing are covered - including content on staff shortages, mandatory overtime, agency nurses/temps, self-preservation, and continuing education. Revised and updated instructor's resources are now located online for added flexibility.