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Win At Work

Author: Diane Katz
Publisher: John Wiley & Sons
ISBN: 9780470599174
Size: 43.21 MB
Format: PDF, ePub
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Proven techniques for resolving workplace conflicts After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed The Working Circle, a step-by-step process that helps everyone in business resolve conflict in a non-confrontational, creative, collaborative way. Win at Work! provides you with a no-nonsense guide based on real-life examples of people at pivotal points in their careers. Filled with practical wisdom, it reveals how you can move around the roadblocks that, if left unattanded, can stop you in your tracks. Win at Work! also helps those of us who are uncomfortable with conflict, giving them tools for solving problems in a nonconfrontational manner. This essential guide Offers a proven step-by-step process for conflict resolution Deals with complex business questions about independence, moral values, face-saving, goal-setting, and leadership Provides easy language for talking through problems and reaching a relatively painless outcome Putting aside simple band-aid solutions, Win at Work! is your proven resource for the kind of long-term team-building that ultimately makes the difference in business and organizational success.

Everyone Can Win

Author: Helena Cornelius
ISBN: 9780731812981
Size: 11.44 MB
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Everyone Can Win: Responding to the Conflict Constructively is a completely revised and updated second edition of Helena Cornelius' and Shoshana Faire's classic book on conflict resolution. It is now nearly twice as long as the original edition published in 1989. It provides the essentials for handling personal and workplace difficulties with emotional intelligence. With its friendly and uplifting advice, stories, exercises and proven techniques, Everyone Can Win teaches collaborative and compassionate problem-solving, even when relationships are stretched to their limit. This second edition adds lots of new material on such topics as response rather than reaction, principles from the martial art of Aikido, handling difficult people and personalities, clashes of values and the pitfalls and solutions to toxic power issues.

Everybody Wins

Author: Gary Chapman
Publisher: NavPress
ISBN: 1496435923
Size: 27.63 MB
Format: PDF, Docs
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Every couple has disagreements. All too often, though, when we engage in arguments, our goal is not to resolve the conflict at hand, but rather, to win the fight. Unfortunately, when you win an argument, your spouse is the loser, and nobody wants to be or live with a loser. When you resolve a conflict, your spouse becomes your friend. Good marriages are based on friendship, not on winning arguments. Now, Gary Chapman provides couples with a simple blueprint for achieving win-win solutions to everyday conflicts and disagreements. By learning how to listen empathetically, respecting each other's ideas and feelings, and understanding why particular issues are so important to their spouse, couples can find solutions that result not only in resolving the conflict at hand, but also leave both partners feeling loved, listened to, and appreciated.

Great Business Teams

Author: Howard M. Guttman
Publisher: John Wiley & Sons
ISBN: 9780470428443
Size: 11.85 MB
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Understand and decode the inner workings of great business teams with the more than 30 in-depth examples in Great Business Teams: Cracking the Code for Standout Performance. Author Howard Guttman examines and dissects teams at top-management, business-unit, and functional levels and isolates five key factors that drive team performance to offer you insight into the ways these teams achieve success. Using this book, go directly to the marketplace to scrutinize teams in a variety of industries, evaluating the challenges they face and the methods they choose to manage these challenges.

Getting To Yes

Author: Roger Fisher
Publisher: Penguin
ISBN: 9781101539545
Size: 50.75 MB
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The key text on problem-solving negotiation-updated and revised Since its original publication nearly thirty years ago, Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution. Getting to Yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. Thoroughly updated and revised, it offers readers a straight- forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken. From the Trade Paperback edition.


Author: John R. Schermerhorn, Jr
Publisher: John Wiley & Sons
ISBN: 0470530510
Size: 33.35 MB
Format: PDF
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Completely updated and revised, this eleventh edition arms managers with the business tools they’ll need to succeed. The book presents managerial concepts and theory related to the fundamentals of planning, leading, organizing, and controlling with a strong emphasis on application. It offers new information on the changing nature of communication through technology. Focus is also placed on ethics to reflect the importance of this topic, especially with the current economic situation. This includes all new ethics boxes throughout the chapters. An updated discussion on the numerous legal law changes over the last few years is included as well. Managers will be able to think critically and make sound decisions using this book because the concepts are backed by many applications, exercises, and cases.

Listening To Conflict

Author: Erik J. Van Slyke
Publisher: Amacom Books
ISBN: 9780814416266
Size: 20.33 MB
Format: PDF, ePub, Docs
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A fresh new approach to resolving conflicts - your own and others'. Arguing, persuading, cajoling, sulking, bullying, stamping feet - in the midst of conflict, these tactics fall on deaf ears. Literally. There's just nobody listening. And yet listening - on the part of both parties involved in the conflict - is the key to finding constructive resolutions. This unique book helps managers, team leaders, human resources professionals, and others successfully resolve conflicts by practicingand perfecting the art of listening. Filled with original models and tools, it explains how to: * Develop self-awareness, or listening to ourselves, to set the stage for better relationships * Change the action/reaction cycle that leads to an impasse during a dispute * Use empathetic listening techniques to convey understanding and encourage open communication * Understand how listening fits into the collaborative resolution process * Create a culture of constructive conflict, and more.

Changing The Conversation

Author: Dana Caspersen
Publisher: Penguin
ISBN: 069841067X
Size: 32.12 MB
Format: PDF, ePub, Mobi
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The seventeen key principles for transforming conflict—in a beautiful package from the creator of The 48 Laws of Power From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.

The Leadership Habit

Author: Tammy R. Berberick
Publisher: John Wiley & Sons
ISBN: 1119363217
Size: 56.42 MB
Format: PDF, Docs
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The 10 essential skills to transform the way you lead The Leadership Habit provides the framework for patterns of behavior that will transform the way you lead. By articulating a clear, well-defined standard of what it means to be a leader, this book condenses volumes of advice and opinion into 10 key areas and teaches leaders how they can create daily habits surrounding these centers of excellence. Leaders who can commit to creating change will develop more productive teams and will build long-term growth for their organization. This book is your invaluable guide to being one of the greats, with proven advice and a concrete framework for leading well. Through expert discussion and deep dissection of these critical areas, you’ll discover how to drive for results, build the best team, execute on vision, foster innovation, and more. Learn how to: Transform your habits across 30 specific skill areas Model personal growth, focus, and positivity Accelerate productivity and maintain your organization’s competitive advantage As a leader, your team's performance and your organization's outlook are direct reflections of you. Discover how to become a catalyst for driving performance and results by transforming your actions every day.