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Die Kraft Der Mitf Hlenden Kommunikation

Author: Andrew Newberg
Publisher: Kailash Verlag
ISBN: 3641092957
Size: 65.46 MB
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Zwei der führenden Hirnforscher unserer Zeit haben mit der »Mitfühlenden Kommunikation« ein hochwirksames Instrument entdeckt, das innerhalb von Minuten eine heilsame Verbindung zwischen zwei Gesprächspartnern herstellt. Einfach in der Anwendungsweise, hilft sie uns, in jeder Situation das Vertrauen unseres Gegenübers zu gewinnen, Konflikte zu lösen und Nähe zu schaffen.

Words Can Change Your Brain

Author: Andrew Newberg
Publisher: Penguin
ISBN: 1101585706
Size: 17.40 MB
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In our default state, our brains constantly get in the way of effective communication. They are lazy, angry, immature, and distracted. They can make a difficult conversation impossible. But Andrew Newberg, M.D., and Mark Waldman have discovered a powerful strategy called Compassionate Communication that allows two brains to work together as one. Using brainscans as well as data collected from workshops given to MBA students at Loyola Marymount University, and clinical data from both couples in therapy and organizations helping caregivers cope with patient suffering, Newberg and Waldman have seen that Compassionate Communication can reposition a difficult conversation to lead to a satisfying conclusion. Whether you are negotiating with your boss or your spouse, the brain works the same way and responds to the same cues. The truth, though, is that you don't have to understand how Compassionate Communication works. You just have to do it. Some of the simple and effective takeaways in this book include: • Make sure you are relaxed; yawning several times before (not during) the meeting will do the trick • Never speak for more than 20-30 seconds at a time. After that they other person's window of attention closes. • Use positive speech; you will need at least three positives to overcome the effect of every negative used • Speak slowly; pause between words. This is critical, but really hard to do. • Respond to the other person; do not shift the conversation. • Remember that the brain can only hold onto about four ideas at one time Highly effective across a wide range of settings, Compassionate Communication is an excellent tool for conflict resolution but also for simply getting your point across or delivering difficult news.

T H I N K More

Author: Jan Dyer O'Neil
Publisher: Morgan James Publishing
ISBN: 1630475866
Size: 23.71 MB
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No one has to tell professionals that business communication is overloaded with too much typing, reading and reacting; and not enough conversing, thinking or producing. T.H.I.N.K. More presents professionals with compelling concepts based on neuroscience and psychology that improve communication, productivity, creativity, and business relationships. Professionals will enjoy it’s fresh ideas, quality content, and comfortable tone.

Machen Wir Uns Nichts Vor

Author: Nicholas Epley
Publisher: Ullstein eBooks
ISBN: 3843709564
Size: 21.49 MB
Format: PDF
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Warum gibt es so oft Missverständnisse selbst zwischen guten Freunden? Warum wissen die wenigsten Ehemänner, was ihre Ehefrauen wollen – und umgekehrt? Warum scheitern Verhandlungen, obwohl sich alle Beteiligten optimal vorbereitet haben? Nicholas Epley hat sich intensiv mit den Fallstricken der menschlichen Kommunikation auseinandergesetzt. Wir alle glauben, uns selbst gut zu kennen, so Epley – und irren uns meist gewaltig. Der nächste fatale Fehler: Wir schließen von uns selbst auf andere. Wir müssen lernen, unsere Empathie zu nutzen. Wie das funktioniert, wie wir eigene und fremde Motive und Bedürfnisse ergründen können, erläutert der Autor anhand von aktuellen wissenschaftlichen Erkenntnissen. Eine Gebrauchsanleitung für erfolgreiches Mind Reading in jeder Lebenslage – beruflich wie privat.

Power Die 48 Gesetze Der Macht

Author: Robert Greene
Publisher: Carl Hanser Verlag GmbH Co KG
ISBN: 3446435530
Size: 68.80 MB
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Mit über 200.000 verkauften Exemplaren dominierte „Power – Die 48 Gesetze der Macht“ von Robert Greene monatelang die Bestsellerlisten. Nun erscheint der Klassiker als Kompaktausgabe: knapp, prägnant, unterhaltsam. Wer Macht haben will, darf sich nicht zu lange mit moralischen Skrupeln aufhalten. Wer glaubt, dass ihn die Mechanismen der Macht nicht interessieren müssten, kann morgen ihr Opfer sein. Wer behauptet, dass Macht auch auf sanftem Weg erreichbar ist, verkennt die Wirklichkeit. Dieses Buch ist der Machiavelli des 21. Jahrhunderts, aber auch eine historische und literarische Fundgrube voller Überraschungen.

Reclaim Your Brain

Author: Joseph A. Annibali, MD
Publisher: Penguin
ISBN: 069819439X
Size: 20.88 MB
Format: PDF
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A prescriptive guide to restoring cognitive calm, based on Amen Clinics chief psychiatrist Dr. Joseph Annibali’s three decades of treating patients who suffer from overloaded, overstimulated brains. Dr. Joseph Annibali has treated thousands of people with overloaded, overstimulated brains. Some people describe their brain as being “in chaos”; others feel that their brain is “on fire.” But whether they are ultimately diagnosed with anxiety, disabling OCD, depression, bipolar disorder, or even substance abuse, the underlying problem is a Too-Busy Brain, a great irritant that interferes with attention, concentration, focus, mood, and often much more. It may even be a sign of undetected damage to either the brain or the body itself. But through practical strategies, understandable explanations, and prescriptive mind-management techniques, Dr. Annibali will help readers finally reclaim their brains and get back in control of their lives. From the Hardcover edition.

Service Delivery Vs Service Excellence

Author: William R. Johnson, CRA, FAHRA, MBA
Publisher: LULU
ISBN: 1304497704
Size: 14.57 MB
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In the typical healthcare setting, the operational logistics of service delivery are left-brain oriented-calculated, analytical, purposeful, and often orchestrated by policies, procedures, and processes that ensure predictable outcomes in quality and safety. Patients, however, assess the care they receive from a right-brain perspective-intuitive, emotional, and impulsive. Even though they recognize that technical and diagnostic skills are vital, the lasting impressions formed by patients and families revolve around not just the treatment itself, but in how they are treated. That becomes the standard by which they judge the overall healthcare experience. Service Delivery vs. Service Excellence explores the opposing forces at work during the patient healthcare journey and the measures that can be taken to create caring cultures that result in highly satisfied patients. You too can create outstanding patient experiences.

Wandel Der Intimit T

Author: Anthony Giddens
Publisher: S. Fischer Verlag
ISBN: 3105610855
Size: 18.34 MB
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Seit der »sexuellen Revolution« der siebziger Jahre ist das Thema Sexualität in aller Munde. Der Feminismus und das Coming-Out der Homosexuellen haben die tradierten Geschlechterrollen ebenso in Frage gestellt wie die sexuelle Moral. Trotzdem gelten Sex, Liebe und Erotik immer noch als ausschließlich private Bereiche. Der Wandel der Intimität, so zeigt Giddens, betrifft aber ebenso wie unsere ganz persönlichen Beziehungskrisen die Demokratie unserer modernen Gesellschaften. Dieser Wandel geht nicht etwa, wie Konservative behaupten, in die Richtung immer größerer Permissivität und ungehemmten Sex mit möglichst vielen Partnern. Vielmehr entwickeln sich unsere Liebesbeziehungen, Freundschaften und Eltern-Kind-Beziehungen hin zu mehr Partnerschaft und Gegenseitigkeit. »Demokratie«, dafür plädiert Giddens’ umfassende Analyse, ist daher nicht nur eine politische Forderung, sondern ein Schlüsselbegriff für die neue Partnerschaftlichkeit im privaten Leben. (Dieser Text bezieht sich auf eine frühere Ausgabe.)

Learn Or Die

Author: Edward D. Hess
Publisher: Columbia University Press
ISBN: 0231538278
Size: 32.78 MB
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To compete with today's increasing globalization and rapidly evolving technologies, individuals and organizations must take their ability to learn—the foundation for continuous improvement, operational excellence, and innovation—to a much higher level. In Learn or Die, Edward D. Hess combines recent advances in neuroscience, psychology, behavioral economics, and education with key research on high-performance businesses to create an actionable blueprint for becoming a leading-edge learning organization. Learn or Die examines the process of learning from an individual and an organizational standpoint. From an individual perspective, the book discusses the cognitive, emotional, motivational, attitudinal, and behavioral factors that promote better learning. Organizationally, Learn or Die focuses on the kinds of structures, culture, leadership, employee learning behaviors, and human resource policies that are necessary to create an environment that enables critical and innovative thinking, learning conversations, and collaboration. The volume also provides strategies to mitigate the reality that humans can be reflexive, lazy thinkers who seek confirmation of what they believe to be true and affirmation of their self-image. Exemplar learning organizations discussed include the secretive Bridgewater Associates, LP; Intuit, Inc.; United Parcel Service (UPS); W. L. Gore & Associates; and IDEO.