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Easy Step By Step Guide To Communicating With More Confidence

Author: Pauline Rowson
Publisher: Summersdale Publishers LTD - ROW
ISBN: 1848398859
Size: 80.41 MB
Format: PDF, Kindle
View: 7637
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Communicating effectively should be the simplest thing in the world, we talk and listen - or do we? And is that all there is to it? When things go wrong in a company, a friendship, a personal relationship, communication or rather lack of it or misinterpreting it, is often at the heart of the problem. Improving your communication skills can bring huge rewards; it can help you to win more contracts and sales, gain promotion, manage your organisation or your team more effectively, find friendship, even love.It can enhance relationships both at work and at home. So it's worth getting it right isn't it? This book will provide tips and techniques to improve communication skills and gain the co-operation of others. It includes topics such as: How to read, interpret and use body language; How to create the right visual appearance; How to use your voice - tone, accent, pitch, pace etc.; How to use powerful and persuasive words; How to get people to like you; How to influence people to your way of thinking; How to persuade people to co-operate with you; How to get on someone's wavelength; and How to hear, recognise and use the different communication styles between men and women.

You Said What

Author: Kim Zoller
Publisher:
ISBN: 9781632650108
Size: 65.64 MB
Format: PDF, Mobi
View: 1258
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If your answer to any of the following questions is YES, read this book now. Eliminate those communication breakdowns 1. Have you ever inserted your foot into your mouth? 2. Have you ever wished you could take back something you said to a colleague? 3. Have you ever communicated in a defensive manner? 4. Have you ever wondered when to send an e-mail or when to pick up the phone? 5. Have you ever been engaged in a conversation and heard nothing that the other person said? 6. Have you ever had difficulty clearly articulating your ideas? 7. Have you ever finished someone's sentence before they finished speaking? 8. Have you ever sent an e-mail that was misconstrued by the recipient? 9. Have you ever used "filler words" when you are unsure about what to say? 10. Have you ever posted something on Facebook, LinkedIn, or Twitter that you wish a colleague or client had not seen?

The Animal Communicator S Guide Through Life Loss And Love

Author: Pea Horsley
Publisher: Hay House, Inc
ISBN: 1781803625
Size: 78.27 MB
Format: PDF
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'He was just a pet,' people sometimes say, and yet our animal companions are so much more to us than this, and we may feel we have nowhere to turn when faced with their loss. Millions of people have sought answers to questions like 'What happens to animals when they die?' 'What is life like for them on the other side?' and 'Will they ever come back to me?' Now, for the first time, internationally renowned animal communicator Pea Horsley shares ground-breaking true stories which reveal animals' thoughts and feelings on life, death and life after death. By hearing their views, we come to understand that animals are spiritual beings and great teachers, and that we are all connected. This collection of inspirational tales is woven together with Pea's moving story of her own dog, Morgan, and his physical struggle, his awareness of the right time to go and his insights and support from beyond the grave.

A Manual Of Guidelines Quotations And Versatile Phrases For Basic Oral Communication

Author: Xin-An Lu
Publisher: iUniverse
ISBN: 1469740028
Size: 24.71 MB
Format: PDF, ePub, Docs
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Rather like the nerves in human body, communication forms the sinew and tendon of any social body. The quality of everyday life is not only affected by the way we design our work and institutions, but also (perhaps more importantly) by the way we interact and communicate with each other. This booklet attempts to help its readers to become more effective oral communicators in various scenarios. Every chapter in this booklet is largely divided into three parts: (1) reflective and motivational quotations, (2) guidelines for communication in a certain context, and (3) versatile phrases for that context. The quotations are intended to emotionally and philosophically motivate the readers to strive for better communication. The guidelines are intended to cognitively guide the readers in their communication practices. And the versatile phrases are intended to logistically supply for the readers' communication practices.

Secrets Of Confident Communicators 50 Techniques To Be Heard

Author: Diana Mather
Publisher: Hachette UK
ISBN: 1473600294
Size: 28.32 MB
Format: PDF, ePub
View: 5635
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- What do highly successful communicators know that the rest of us don't? - Do they have a secret recipe for success? - Is there a special alchemy at work? Whatever your situation or motivation, 'Secrets of Confident Communicators' reveals the 50 things you need to know to express yourself with assurance and get your message across effectively. Some will surprise you, and all will inspire you. Put these 50 simple strategies together and you have a recipe for brilliant communication skills, a proven formula that will unlock the secrets and uncover your potential.

The Financial Professional S Guide To Communication

Author: Robert L. Finder
Publisher: FT Press
ISBN: 0133017915
Size: 42.73 MB
Format: PDF, ePub
View: 5390
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Today, financial clients are profoundly skeptical. They’ve been burned. Their consultants and advisors talk too much, use too much confusing technical jargon, work from too many boilerplate scripts, repeat too many generic caveats and useless disclaimers. Above all, clients say, their advisors don’t listen well, and don’t link their own needs and views to the recommendations they present. To succeed in today’s radically new environment, financial advisors must first transform the way they communicate. In The Financial Professional’s Guide to Communication, one of the world’s leading experts on the financial client relationship shows them how to do precisely that. Drawing on his experience training elite financial professionals worldwide, Bob Finder shows how to actively listen, speak plainly with precision and passion, and engage clients with uncommon effectiveness. Finder demonstrates how to focus relentlessly on what matters most to each individual client, and then deliver intensely relevant recommendations with clarity and impact, in your own voice. You’ll learn how to bring imagination, creativity, and even entertainment to your presentations and conversations, and use constructive criticism to keep improving with every new client meeting. Using these proven techniques, you can deliver truly extraordinary levels of professionalism and service, gain the powerful new competitive edge you’re desperately searching for – and earn equally powerful rewards for yourself.

Crisis Communications The Definitive Guide To Managing The Message

Author: Steven Fink
Publisher: McGraw Hill Professional
ISBN: 0071799222
Size: 39.80 MB
Format: PDF
View: 1765
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The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications – or lack thereof. As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink’s book to be an excellent guide to avoiding collecting scar tissue of your own by learning from the scar tissue painfully collected by others.”—Norman R. Augustine, former Chairman and Chief Executive Officer, Lockheed Martin There are few guarantees in business today. Unfortunately, one of them is the inevitability of a crisis having a potentially major effect on your business and your reputation. When your company finds itself in the midst of a crisis, the ripple effects can disrupt lives and business for the foreseeable future if public opinion is not properly shaped and managed. Skillfully managing the perception of the crisis determines the difference between a company’s life or death. Because in the pitched battle between perception and reality, perception always wins. Fortunately, there is a solution. Crisis communications and crisis management legend Steven Fink gives you everything you need to prepare for the inevitable—whether it’s in the form of human error, industrial accidents, criminal behavior, or natural disasters. In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you: UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC PERCEPTION AND REALITY CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS PROTECT YOUR BRAND AND REPUTATION THROUGH CRISES LARGE AND SMALL MAKE WISE, VIGILANT, AND DEFENSIBLE DECISIONS UNDER EXTREME CRISIS-INDUCED STRESS TELL THE TRUTH NO MATTER HOW TEMPTING IT MAY BE TO MISLEAD USE SOCIAL MEDIA OUTLETS TO COMMUNICATE DIRECTLY TO THE PUBLIC ABOUT A CRISIS The explosion of the Internet and, especially, social media, has added a new layer to the business leader’s skill set: the ability to handle a crisis quickly and professionally within moments of its occurrence. Livelihoods depend upon it. With in-depth case studies of Toyota, BP, and Penn State, Crisis Communications provides everything you need to successfully lead your company through today’s rocky landscape of business—where crises large and small loom around every corner, and the lives of businesses and management teams hang in the balance. PRAISE FOR STEVEN FINK’S CRISIS MANAGEMENT “Every major executive in America ought to read at least one book on crisis management. In this way, he or she might be better prepared to deal with the disasters striking organizations at an ever-increasing rate ... The question is: ‘Is Steven Fink’s book one that busy executives ought to read?’ The answer is a resounding yes.”—LOS ANGELES TIMES, FRONT PAGE SUNDAY BOOK REVIEW

A Complete Guide To The Level 5 Diploma In Education And Training

Author: Lynn Machin
Publisher: Critical Publishing
ISBN: 1910391808
Size: 16.89 MB
Format: PDF, Docs
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A new edition of this essential text for all those working towards the Level 5 Diploma in Education and Training. Tailored to meet the demands of the new qualification and latest ETF Standards, it incorporates key information on reflective practice, study and research skills, and provides full coverage of all the mandatory units. Accessible language is combined with a critical approach that clearly relates practical examples to the required underpinning theory, and a range of useful learning features include key definitions, extended case studies, critical questions and chapter reflections. This second edition has been fully updated throughout and now includes additional material on critical thinking and a new chapter on technology enhanced teaching and learning.

Building Self Confidence For Dummies

Author: Kate Burton
Publisher: John Wiley & Sons
ISBN: 1119996465
Size: 11.35 MB
Format: PDF, ePub, Mobi
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We could all use a little more confidence in our lives. With a push in the right direction, you can discover how to carry yourself confidently at work, at home, and even in relationships. This friendly guide shows you what confidence is and where it comes from, and offers practical tips and techniques to build on your skills, challenge your fears, and channel your energy into a more effective you. Discover how to Recognise your strengths See things from a brighter perspective Say 'No' with confidence Build confidence in others Raise confident children

Introducing Confident Speaking

Author: Alan Woodhouse
Publisher: Icon Books
ISBN: 1848316798
Size: 35.28 MB
Format: PDF, Kindle
View: 4724
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Introducing Confident Speaking, by voice, acting, communication and public speaking coach Alan Woodhouse, teaches you to express yourself more clearly, persuasively and confidently. Whether you want to ask your boss for a pay rise, chair meetings better, or deliver a faultless best-man speech, this book will teach you how to plan what to say, manage your anxieties and project your best self on the big day. TAILOR YOUR SPEECHES and find the perfect words for every occasion PROJECT YOUR VOICE and make sure you can be heard OVERCOME STAGE FRIGHT and get your point across