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The Silent Language Of Leaders

Author: Carol Kinsey Goman, Ph.D.
Publisher: John Wiley & Sons
ISBN: 9781118028728
Size: 77.18 MB
Format: PDF, ePub, Docs
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A guide for using body language to lead more effectively Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement. In The Silent Language of Leaders, Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Draws on compelling psychological and neuroscience research to show leaders how to adjust their body language for maximum effect. Stands out as the only book to address specifically how leaders can use body language to increase their effectiveness Goman, a respected management coach, is widely considered as the expert in body language issues in the workplace The Silent Language of Leaders will show readers how to take advantage of the most underused skills in the leadership toolkit—nonverbal skills—to improve their credibility and stay ahead of the curve.

The Truth About Lies In The Workplace

Author: Carol Kinsey Goman
Publisher: Berrett-Koehler Publishers
ISBN: 1626560919
Size: 15.73 MB
Format: PDF
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The Enhanced Edition includes 22 minutes of instructional video by the author in seven videos. The introduction video uses a card trick to show why some liars are harder to spot than others. Three videos explain the key points to know to avoid seeming deceptive when telling the truth, how biases and assumptions interfere with the ability to know who’s lying, and how managers can reduce lies in the workplace. Two videos show examples of nonverbal deception detection, and how to deal with liars in a job interview. One video shares what the author has learned since writing the book. Lies aren’t good in general, but in the workplace they’re especially poisonous. They can destroy employee engagement and productivity, undermine teamwork, increase stress, ruin people’s livelihoods, and even bring down entire companies. It’s critical to catch workplace lies before they snowball into something catastrophic, but most of us have no clue about how to spot a liar. And the workplace setting adds another layer of complexity. At what point do you report a liar? If you decide to take action, what exactly should you do? And what if the liar is your boss? In this entertaining and needed book, leading workplace body language expert Carol Kinsey Goman combines her own experiences with the latest research to provide a comprehensive guide to spotting, exposing, and minimizing workplace lies. Goman looks at the high cost of workplace deception for individuals and organizations, why people tell lies at work, and the kinds of lies they tell. She offers fifty ways that body language and vocal cues can help you spot a liar and explains how our own vanities, desires, self-deceptions, and rationalizations allow us to be duped. Once you spot a lie, she provides tactical advice on how to respond, whether the liar is above, below, or on the same level as you. And Goman explains how to make sure your own body language doesn’t inadvertently make you seem untrustworthy and what leaders at all levels can do to reduce lies and encourage candor. Some workplace lies are a polite and positive part of professional life (“I’d be delighted to come to that meeting”). But Goman focuses on truly destructive lies and shows how you can prevent them from wreaking havoc on individuals and organizations.

100 Things Every Presenter Needs To Know About People

Author: Susan Weinschenk
Publisher: New Riders
ISBN: 0132964104
Size: 64.59 MB
Format: PDF, Kindle
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Every day around the world millions of presentations are given, with millions of decisions hanging in the balance as a result. Do you know the science behind giving a powerful and persuasive presentation? This book reveals what you need to know about how people listen, how people decide, and how people react so that you can learn to create more engaging presentations. No matter what your current skill level, whether beginner or polished, this book will guide you to the next level, teaching you how to improve your delivery, stance, eye contact, voice, materials, media, message, and call to action. Learn to increase the effectiveness of your own presentations by finding the answers to questions like these: What grabs and holds attention during a presentation? How do you choose the best media to use? What makes the content of a presentation stick? How do people react to your voice, posture, and gestures? How do people respond to the flow of your message? How do you motivate people to take action? These are just a few of the questions that the book answers in its deep-dive exploration of what you need to know about people to create a compelling presentation.

How To Talk To Anyone At Work 72 Little Tricks For Big Success Communicating On The Job

Author: Leil Lowndes
Publisher: McGraw Hill Professional
ISBN: 1260108449
Size: 77.18 MB
Format: PDF, ePub, Mobi
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From the bestselling author of How to Talk to Anyone comes a book dedicated to helping business professionals at any level communicate for success on the job You face tough communication challenges every day at work, both in person and online—a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs. To succeed today, you must exhibit these crucial qualities, the 5 Cs: CONFIDENCE 10 ways to show your boss and colleagues you are 100 percent self-assured and can achieve whatever you want—and reinforce this image throughout your entire working relationship CARING 14 strategies to demonstrate you care about your colleagues and the company because “people don’t care how much you know until they know how much you care” CLARITY 12 techniques to get your ideas across clearly—and ensure you understand everybody you work with CREDIBILITY14 methods to win the trust and respect of everyone at your company—and impress people who find you on the web COEXISTENCE (WITH CRUEL BOSSES & CRAZY COLLEAGUES)21 tactics to confront the number one workplace nightmare and come out shining Plus one final astonishing technique to guarantee success and happiness in your professional life. After you’ve mastered the unique “bag of little tricks” in this book, you will know How to Talk to Anyone at Work!

Managing Client Care

Author: Elizabeth F. Wywialowski
Publisher: Elsevier Health Sciences
ISBN: 9780323024822
Size: 22.34 MB
Format: PDF, Kindle
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Providing a focus on the knowledge and skills needed to become a successful first-line manager, this unique text emphasizes successful client care by addressing the role of nurses in managing quality and the available resources needed. It also discusses each of the essential components of the manager of care role, as well as the basic or core competencies required of staff nurses inherent in the direct care of clients. Thoroughly revised and updated, this 3rd edition reflects the numerous changes related to evolving management concepts - including understanding the health care system, using personal strengths most effectively, and nurturing professional integrity. Content focuses on client care management, rather than staff management, to go beyond basic management concepts and help those whose role will be managing quality client care. Essential theoretical information is covered with an emphasis on practical application. Application Exercises at the end of each chapter challenge readers to apply what they've just learned. A brief clinical situation is followed by questions or commands to describe the solution, based on what was learned in the chapter. Critical Thinking Scenarios at the end of each chapter give readers a short case study to consider and questions to test their application of knowledge. A competency-based format is applied throughout and is based on a research study that identifies clinical management skills needed by beginning staff nurses. Objectives and Key Concepts at the beginning of each chapter provide readers with a glimpse at important information contained within. Key concepts are also shown in boldface upon first mention in that chapter. Cartoons are provided throughout to keep readers more actively interested in the text content. Terrorism readiness and disaster management content has been added to prepare readers for today's most relevant issues. The chapter on Understanding the Context of Health has been thoroughly revised to offer readers a glimpse into the heart of the business of health care. New content in this chapter includes economic and political ties to seamless health care, nursing informatics, and technology in practice. The latest issues facing staff nursing are covered - including content on staff shortages, mandatory overtime, agency nurses/temps, self-preservation, and continuing education. Revised and updated instructor's resources are now located online for added flexibility.

Active Listening

Author: Center for Creative Leadership (CCL)
Publisher: John Wiley & Sons
ISBN: 1118155327
Size: 25.58 MB
Format: PDF, Docs
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Active listening is a person’s willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.

Lead Follow Or Get Out Of The Way

Author: Robert D. Ramsey
Publisher: Corwin Pr
Size: 35.94 MB
Format: PDF, ePub, Mobi
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Heres a comprehensive guide designed to help you become a truly effective school leader. Youll learn what it takes to generate continued success for your school. Make the creation of a positive organizational climate your top priority. Motivate your staff to work hard and stay focused on school improvement and student learning. Develop your ability to bring out the best in everyone in your school.

Retreats That Work

Author: Merianne Liteman
Publisher: John Wiley & Sons
ISBN: 1118429486
Size: 42.38 MB
Format: PDF
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Based on the best-selling first edition, this greatly expanded and updated version contains forty-seven new activities, more information about how to design and lead retreats, and additional suggestions for how to recover when things go wrong. A CD-ROM allows you to print out chapters for distribution to key leaders, duplicate templates, and produce handouts for specific exercises. Whether you're planning to lead an offsite retreat for the first time or the ninety-ninth time, this easy-to-use, one-stop resource provides: Step-by-step instructions for leading a wide variety of tested exercises. Insight into establishing effective working relationships with clients. Information on what to include in your retreat designs. Suggestions for encouraging participants to speak up and play an active role. Tools for managing conflict. Guidance on making decisions during a retreat and changing course when necessary. Strategies for developing and implementing action plans. Tips for follow-up so you can keep the change train on track. Order your copy of this practical guide today!

Feed My Sheep Lead My Sheep

Author: N. Thomas Johnson-Medland
Publisher: Wipf and Stock Publishers
ISBN: 1621893847
Size: 18.26 MB
Format: PDF, ePub
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There are a lot of books about leadership out there. I wanted to stir the pot and make some suggestions that I have not heard yet. Leadership is not about sticking qualities all over yourself, like dozens of yellow sticky notes: Today I will learn time management. Tomorrow I will develop integrity. Mere information is not enough to change us. Data may lead to transformation, but it is not enough to transform us on its own. Leadership is not about trends and buzzwords. Leadership is about personhood. Personhood is where this transformation truly takes place. Leadership may perseverate into any one of these things (stickies, trends, information, data, and buzzwords), but it is ultimately and ideally about personhood. This may be a philosophical category that the church has left off discussing, but it meant a lot to the ancients. We need to stir some of their depth back into our existence. One's genuine ability to lead comes from one's genuine transformation into the kind of person that is needed for the particular form of leading at hand. Different traits will be called forth from the leader depending on the situation, place, time, and people. It is the person who is the leader and not the trait or characteristic that is the leader. Being is critical; not just doing. I think a lot of our current reading on leadership is simply about skill-sets. They are important discussions, but that is not all there is. Do not get me wrong, I am not saying you must be perfect to lead. If that were the case, I would not be able to write this book. What I am saying is that your identity is where your true leading comes from, and if you are in a transformational relationship with Jesus the chances are good that your person and identity will deepen over time.